When Web 2.0 Becomes A Learning Tool - Evaluating Web 2.0 Tools,

Abstract

Purpose – The purpose of this paper is to conceptualize the link between Web 2.0 and organizational learning through a framework that assesses its adaptability as a learning tool.

Design/methodology/approach – This is a conceptual paper using arguments from organizational learning literature.

Findings – The authors show that, as learning tools, Web 2.0 tools should be able to create interaction, enable knowledge sharing, access pre‐knowledge, and generate and store new knowledge.

Research limitations/implications – The constructs are stepping stones towards a complete learning organization.

Practical implications – The proposed framework brings organizations closer to prioritizing and evaluating learning tools and aligning them to dynamic social interactions in the workplace.

Social implications – The proposed framework can inform the development of policies and procedures concerning the use of Web 2.0 tools by employees in the workplace.

Originality/value – The framework opens a new insight to the evaluation process for learning tools and an area of information systems and organizational development research where a handful have ventured.