A Study of the Non-Technical Aspects of Fibre Optic Technology Application to Internet Service Delivery by Vodafone Ghana

Abstract

This study was designed to investigate the phenomenon of Technological Change in the Ghanaian telecommunication sector and the Non-Technical aspects of the application of fibre optic to internet delivery. The implications of the new technology on social, cultural and educational facets of the people as deployed by Vodafone Ghana were the crust of this study. The objectives of the study were to explore through a case study approach the extent of adoption of fibre optics to internet delivery in Ghana and whether Vodafone Ghana, the company under study was meeting all the benefits the technology brings to the clients. A non-probability sampling method was employed to interview six experts in the field. Data collected was recorded, transcribed and analyzed along themes. The major findings were that Fiber Optic Technology has immense advantages over other media and has been diffused into Ghana with an 80% backbone from Accra to Bolgatanga touching all the regional capitals. The adoption of the technology had some benefits in terms of educational, that is providing excellent resources for quality studies, social, that is helping to bridge the rural urban gap and cultural, that is giving the people a sense of a common identity.