Organisational Work Environment and Employee Job Satisfaction: The Case of Judicial Service

Abstract

This study investigated the impact of the working environment on employees’ job satisfaction in the Judicial Service, Accra. Specifically, the study analyzed the direct and indirect relationship among work environment, variables of safety, relationship with co-workers and motivation on job satisfaction. Methodologically, the study was a cross sectional quantitative survey that involved the use of self-administered structured questionnaire that gathered data from respondents of judicial service, Accra. Using a sample size of 150, convenience sampling technique was used to sample the respondents. The statistics and data (STATA) version 20.0 software was used to analyze the responses. Results of the findings revealed that employees viewed safety measure as the main determinant that affects their job satisfaction. Then again, the construct of motivation revealed that, employees are not satisfied with salaries been paid to them hence a direct relationship between motivation and job satisfaction. Findings also confirmed a significant relationship between working environment and employee job satisfaction. While the methodological limitation of the study is noted, the study offered useful theoretical and managerial contributions. The study recommended that management should consider the need to adjust wages and salaries of employees in their quest to ensuring a positive working environment that will result in employee job satisfaction.