Empirical Review Analysis of Overview of the Concept of Psychological Capital and Healthcare Employee Behaviours

Abstract

The argument is made often times that anytime management shows appreciation of employee’s effort, there is a guarantee of high individual performance and job satisfaction, the lack of it, causes severe damage to the economy of the organization and the nation as a whole. The USA alone, there is a budget loss of $450 and $550 billion dollars due to job dissatisfaction, a phenomenon that transpires highly in the less developed economies especially in the health sector. The WHO reports that in the health service of sub-Saharan Africa, job dissatisfaction on the part of health professionals has been the major reason for health professional’s brain drain, which has caused the economies huge sums of money. Essentially, health institutions continue to loose health professionals who complain of dissatisfaction over job or psychological needs frustration which when not addressed, leads to counter productive work behavior that threatens the survival and sustainability of health service delivery. Indeed, the continuous survival of health institutions very much depends on the level of satisfaction employees derive from the job and work environment, which ultimately translates into performance. Research has showed that job satisfaction of health professionals for instance, is crucial for higher performance, motivation and patient satisfaction. However, extant literature reports of low job satisfaction on the part of health professionals in Ghana. This paper presents reviewed work of some authors that are related and of relevance to the study.