Reputational risks in banks: A review of research themes, frameworks, methods, and future research directions
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Date
2023
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Publisher
Journal of Economic Surveys
Abstract
This study examined the research trends on reputational
risk in banks using a systematic literature review and
network analysis (SLRNA) approach on 35 research articles published between 2010 and 2020. It was found
that only developed countries (i.e., the United States and
Europe) has been actively contributing to research on
reputational risks in banks, suggesting that reputational
risks management of banks has not gained the global
attention it deserves. Moreover, we identified five broad
research themes from the thematic network analysis,
namely, reputational risk of operational losses, reputa national effects of media tone, performance implications
of reputational risk management, management of reputational risk in banks, sustainability practices, and reputational risk of banks in the project finance market.
Nonetheless, there are still several areas that require
further attention. These include the conceptualization of
reputational risk management in banks that explore
the dynamic and interdependencies in a system think ing framework, the role of corporate governance, environmental and social issues on reputational risk, how
sustainability practices shape reputational risk management, the role of political connections in mitigating the reputational effect of operational loss events, and
how information and communication technology (ICT)
mechanisms impact reputational risk management in
banks.
Description
Research Article
Keywords
reputational risks, systematic literature review, banks