Abstract:
In this case study research, the effectiveness of psychological support
services rendered to students at a Technical and Vocational Education
and Training (TVET) college in South Africa is explored. Using the systems
theory of psychology, the article postulates that students at TVET colleges
encounter a myriad of psychological challenges, which can adversely affect
their academic success. From an interpretivist paradigmatic standpoint, a
sample of 30 students was purposively selected to participate in focus
group interviews. It was found out that psychological support services
improved students’ academic performances, attendance, retention, and
also enhanced college certification rate. It is recommended that institution
need to establish linkages with key stakeholders such as the Departments
of Higher Education and Training and Health, psychological professional
bodies, and other TVET colleges in order to create a platform for sharing
vital information on psychological support to students.
