Business School

Permanent URI for this communityhttp://197.255.125.131:4000/handle/123456789/28023

Browse

Search Results

Now showing 1 - 10 of 21
  • Thumbnail Image
    Item
    Corporate governance in banks: impact of board attributes on banks performance
    (African J. Accounting, Auditing and Finance, 2020) Nyuur, R.B.; Ofori, D.F.; Dedzo, B.Q.
    The study examines the impact of the board of directors’ composition on firm performance in the Ghanaian banking industry. Using the GMM, fixed and random effect econometric models, the presence of independent non-executive directors (INEDs) on boards are found to significantly and positively contribute to higher bank performance in terms of return on assets. Board size is also found to have significantly influenced banks' performance positively concerning both return on assets and return on equity, but negatively affects the net profit margins of banks. The study further establishes that board members political attachment has a profound adverse influence on firm performance particularly on net interest margin. These findings provide further insights into the impact of board attributes on firm performance in the banking industry, especially in a developing and under-researched context. Research and practical implications are discussed.
  • Thumbnail Image
    Item
    The influence of lean management and environmental practices on relative competitive quality advantage and performance
    (Journal of Manufacturing Technology Management, 2020) Agyabeng-Mensah, Y.; Owusu, D.; Ahenkorah, E.; Afum, E.
    Purpose – Firms are adopting strategies to advance product quality and environmental sustainability to achieve improved profitability and shareholders’ wealth. The study investigates strategies that create a superior quality performance to competitors and improve both environmental and business performances. This paper explores the direct and indirect influence of lean management and environmental practices on relative competitive quality advantage, environmental performance, and business performance. Design/methodology/approach – The study uses a quantitative method where data is gathered from 259 manufacturing firms in Ghana. The data is gathered through customized questionnaires. The partial least squares structural equation modeling (SmartPLS 3.2.8) is used to analyze the data. Firm size, industry type, and importance of environmental issues are used as control variables in this study. Findings – The findings of the study indicate that both lean management and environmental practices create relative competitive quality advantage and improve environmental performance and business performance. Environmental performance and relative competitive quality advantage mediate the influence of lean management and environmental practices on business performance. The results further indicate that lean management creates a higher relative competitive quality advantage than environmental practices, while environmental practices have more potential to enhance environmental performance than lean management. Originality/value – The study develops and proposes a comprehensive theoretical framework that examines the potency of environmental practices and lean management in creating a relative competitive quality advantage and improving environmental performance and business performance from a Ghanaian perspective, which is an emerging economy in Africa. Lean management and environmental practices may jointly help firms create relative competitive advantage and improve environmental performance to enhance business performance.
  • Thumbnail Image
    Item
    Customer loyalty and value anticipation: does perceived competition matter?
    (African Journal of Economic and Management Studies, 2021) Christian, I.O.; Tackie, N.N.; Anning-Dorson, T.
    Purpose – Drawing on customer value theory and the demanding nature of today’s customers, this paper examines the moderating effects of competition, as perceived by customers, on the nexus between customer value anticipation (CVA), satisfaction, and loyalty. Design/methodology/approach – Utilizing data from the Ghanaian banking sector, which has been going through some reforms that are changing the banking landscape, the study analyzes data from 587 customers. Respondents were drawn from a cluster of banks within an enclave with different types of customers and epitomized the competitive nature of Ghana’s banking sector. Findings – CVA drives customer satisfaction, attitudinal loyalty, and behavioral loyalty among bank customers. However, between attitudinal and behavioral loyalty, customers will be more behaviorally loyal to banks that successfully anticipate their needs than they would be in attitude. The relationships between CVA and satisfaction and loyalty are such that the level of competition among sector players does not alter the effect; thus, when a bank can anticipate customer value, customers are going to stay loyal to such a bank irrespective of the competitive offers. Originality/value – Although the impact CVA has on satisfaction and loyalty is justified in the existing literature, extant research has not systematically examined the influence of external boundaries and situational effects on the potency of anticipating customer value in detail. The current study shows the effect of competition on CVA and customer behavioral outcomes. The study further concludes that irrespective of competition, banks that are perceived to be high on CVA will have their customers being loyal. This is very important in the development of bank marketing and product innovation strategies.
  • Thumbnail Image
    Item
    Pooled procurement programme: efficiency and challenges in medicinal health care – perspectives from National Catholic Health Service in Ghana
    (Journal of Pharmaceutical Health Services Research, 2021) Domfeh, K.A.
    Objective This article explores the efficiency and the challenges of the pooled procurement program (PPP) among National Catholic Health Service (NCHS) members using the stakeholder theory. Method This article used the qualitative research approach relying on a multiple case study design to conduct 20 in-depth interviews with respondents working within the health facilities and the secretariat of the NCHS. Key findings This article established that the PPP improved accessibility, quality, and availability and ensured solidarity among the health facilities within the NCHS. This ensured efficient PPP management in the health facilities. Although a 30% reduction in the average cost of medicines was achieved in the first 3 years of the program’s inception, prompt payment of the National Health Insurance Scheme (NHIS) could further drive down the costs of medicines. Notwithstanding, there were other teething challenges such as inadequate consultation between the health facilities and the secretariat, inadequate physical structures, poor internet accessibility, and inadequate coverage of the PPP. Conclusion The article contributes to medicine health services research literature in the context of using the PPP in Ghana in procuring medicines. This article suggests that monitoring and evaluation of procurement procedures in health facilities are critical in guaranteeing compliance with the pooled procurement guidelines by participating healthcare providers.
  • Thumbnail Image
    Item
    Investigating Students’ Perception towards the Use of Social Media for Computing Education in Nigeria
    (Journal of Information Systems Education, 2021) Agbo, F.J.; Kolog, E.A.; Olawumi, O.; et al.
    This study examined the use of a social media platform – WhatsApp – by computer science students for learning computing education in the context of a Nigerian education institution. Nowadays, a large community of students in higher education institutions has embraced the WhatsApp platform for social interactions which makes it a useful tool in education. In this study, students formed three closed groups, and each group had a specific computing topic they discussed. Their discussions were in the form of posting questions, providing answers to questions, or expressing knowledge on the group topic. A questionnaire was used to collect data from the participants regarding their experiences. We conducted a descriptive analysis of the student’s learning outcomes. The results show that the use of social media contributes positively to students’ learning achievement, and they are motivated to acquire more knowledge about different computing topics.
  • Thumbnail Image
    Item
    Inclusive finance, financial literacy and livelihood activities of households in Ghana
    (2021) Amidu, M.; Abor, J.Y.; Issahaku, H.
    Financial inclusion has become a priority for policymakers and the banking sector for promoting financial sector development and ensuring sustainable long-term economic growth. The goal of financial inclusion is to provide affordable financial services to all sections of society to improve their standard of living. This is an integral part of inclusive growth as it not only assures financial sector development but also spreads affordable financial services for the betterment of all members of society. Financial intermediaries channel funds from savers to borrowers and by so doing provide funds for investment. Helms (2006) and Choudhury (2015) suggest that financial inclusion is a livelihood intervention strategy that can halt the cycle of poverty and improve welfare among the vulnerable and lower-income populations in developing countries.
  • Thumbnail Image
    Item
    How Does Leader’s Support for Environment Promote Organizational Citizenship Behaviour for Environment? A Multi-Theory Perspective
    (Sustainability, 2018) Priyankara, H.P.R.; Nubuor, S.A.; Luo, F.; et al.
    Organizational citizenship behaviour for the environment of employees is indispensable in realizing the environmental sustainability goals of organizations. However, in the growing literature on employee green behaviour at work, scant attention has been paid to the impact of a leader’s specific support for the environment, and the mechanisms through which it impacts organizational citizenship behaviour for the environment. Drawing upon social exchange theory, self-determination theory and theory of normative conduct, we tested the impact of a leader’s support for the environment, autonomous motivation for the environment and perceived group’s green climate on organizational citizenship behaviour for the environment in an integrated model. The sample included 313 executive-level employees of green-implemented textile and apparel manufacturing factories in Sri Lanka. The results of structural equation modelling showed a direct positive impact of a leader’s support for the environment on organizational citizenship behaviour for the environment. Further, autonomous motivation for the environment and the perceived group’s green climate were found to be partial mediators between the leader’s support for the environment and organizational citizenship behaviour for the environment. We discussed the theoretical implications for sustainability literature and the managerial implications for organizational practitioners in promoting organizational citizenship behaviour for the environment.
  • Thumbnail Image
    Item
    An Absorptive Capacity Perspective of Organizational Learning Through Social Media: Evidence From the Ghanaian Fashion Industry
    (IGI Global, 2018) Boateng, R.; Owusu-Bempah, E.; Ansong, E.
    The Absorptive Capacity Theory was used as the theoretical lens for this study to help analyze how organizations absorb new knowledge using social media tools and applications. A survey of fashion designers and employees numbering 196 was carried out in 55 fashion firms whereas two fashion firms were used in a case study. Data analysis was performed using Structural Equation Modelling. The findings from the study suggest that Ghanaian fashion designers do not intensively use social media to assimilate knowledge but rather to acquire, transform, and exploit knowledge. The popular social media applications include; Facebook, Twitter, and Instagram. Facebook, for instance, is used daily by most Ghanaians.
  • Thumbnail Image
    Item
    Sub-Sahara Africa and the COVID-19 Pandemic: Reflecting on Challenges and Recovery Opportunities
    (Journal of Developing Societies, 2021) Agwanda, B.; Dagba, G.; Opoku, P.; et al.
    How has Sub-Sahara Africa (SSA) experienced the COVID-19 pandemic? This article seeks to examine the challenges faced by a region that was earlier expected to be the epicenter of the pandemic. The study identifies three critical stages that pose challenges for governments and development partners operating in SSA try ing to avoid mass infections and the subsequent negative socioeconomic impacts of the pandemic. First, the article begins by examining the challenges experienced in restraining the spread of COVID-19 such as the lack of adequate resources and technology to effectively pursue contact tracing, the dilemma of implementing lockdowns, and the impact of fake news. Second, the article looks at the challenges arising from technical and capacity elements of testing, treatment, and the development and access to vaccines. Finally, the study examines the potential obstacles to a smooth post-COVID-19 recovery. The author argues that although some positive actions have been taken by governments in SSA during the pandemic, the challenges that are emerging as a result of the direct and indirect impacts of the disease cannot be overlooked. The authors therefore offer several recommendations that can guide policy responses against pandemics in the short and long-run.
  • Thumbnail Image
    Item
    Dimensions of expatriates adjustment in distant subsidiaries: A field study of a sub-Saharan African institutional distance
    (Thunderbird International Business Review, 2020) Abugre, J.B.; Williams, K.; Debrah, Y.A.
    This study aims to investigate the determinants of expatriates’ adjustments in distant and complex multinational subsidiaries. Using the institutional theory as a basis for expatriates’ assignments in complex subsidiaries, the work employed a sequential mixed methodology of data collection. An in-depth face-to-face interview with 21 senior expatriate executives and a quantitative survey of 204 expatriates working in various multinational subsidiaries in Ghana served as data for the work. Consequently, structural equation modeling (SEM) and content analysis were the basis of the data analysis. Findings showed host country culture plays a significant role in determining expatriate adjustment in distant subsidiaries. Findings also showed expatriates’ competence in cross-cultural communication significantly determines expatriates’ adjustment in distant subsidiaries. The work recommends intensive training of expatriates in cross-cultural communication and host cultural values and behaviors for international assignees.