UG Policies
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Item Investment Policy(University of Ghana, 2020) University of GhanaItem Marketing Communications Policy for the University of Ghana(University of Ghana, 2019-11-29) Public AffairsThis University of Ghana Marketing Communications policy guides the University of Ghana (UG) community in its marketing communication activities recognising that all such activities should be coordinated from a Marketing and Service Excellence Unit located within the Office of Institutional Advancement. The Marketing and Service Excellence Unit exercises oversight responsibility for the co-ordination of all official internal and external marketing communication activities of the entire University. No marketing consultants, marketing research firms, public relations agencies, brand design agencies, graphic design firms, web design firms, independent design consultants or social media consultants will be communicated with, without the prior approval of the Marketing and Service Excellence Unit. For the purpose of this policy, Marketing Communications refers to advertising, direct marketing, branding, packaging, online presence, printed materials, public relations activities, sales presentations, sponsorships, trade show appearances and all activities connected with the promotion of the University of Ghana in local and international markets.Item University of Ghana Housing Regulations(University of Ghana, 2016-11-26) Public AffairsAccording to current conditions of service for Senior Members and Entitled Staff, the University of Ghana shall provide accommodation to all Senior Members and to Senior Staff of the rank of at least Principal Administrative Assistant, or its equivalent. Attempts shall be made to accommodate Senior Members and Entitled Staff in the University's own houses. Where these are not readily available, the University shall provide rented premises in suitable areas outside the campus, at rates to be agreed upon by the University and the Landlords/ladies. The allocation of University houses to Senior Members and Entitled Staff is governed by regulations approved by the Academic Board and administered by the Housing Committee.Item University of Ghana Customer Service Policy(University of Ghana, 2019-11-29) Public AffairsThis Customer Service Policy is a code of customer service conduct that deliberately spells out how all University of Ghana employees should work so as to improve the overall customer experience for all our various stakeholders. It is a social contract that delineates the service delivery and compliance standards between the University of Ghana and its various stakeholder (customer) audiences. A customer service policy ensures that each member of the University of Ghana community fully realises the utmost importance of serving their customers consistently with the same high quality of service commitment - irrespective of which department or unit the employee may work in; or at what rank they are currently operating at. The ability of the University of Ghana to improve its global relevance in the attraction of international students and faculty will be greatly enhanced if we all display the customer-oriented attitudes enshrined in this Customer Service Policy. The University of Ghana Customer Service Policy has as its overriding objective, the desire to get University of Ghana employees to always strive to put the needs of external customers before their own and that providing empathetic, consistent and responsive service is everyone’s responsibility. This Customer Service Policy will be one of our key strategies for improving the professionalism of the service we deliver as a leading tertiary institution in Africa. The University of Ghana will constantly strive to build and maintain positive relationships with its esteemed stakeholders and this customer service policy serves as a set of rules and path, which when followed will lead to the achievement of service excellence at the University of Ghana.Item University of Ghana Records Management and Archives Policies (November 2014)(University of Ghana, 2014-11-21) Public AffairsThe purpose of this policy is to provide a framework and assign responsibilities for ensuring that full and accurate records of the business activities of the University of Ghana are created. It aims to ensure that these records are managed and maintained for as long as they are required to support business functions and accountabilities until their disposal in accordance with the authorized retention schedules.Item University of Ghana Financial Regulations and Governance(University of Ghana, 2012-08) Public AffairsThe Statutes of the University of Ghana highlight at Statute 8 (1) that “the University shall be managed and administered in accordance with sound and internationally acceptable practices,benchmarks, principles and ideas on university management and administration, including the principles of academic and financial integrity, confidentiality, accountability, transparency, fairness and equality of opportunity.”Accordingly, to conduct its business effectively, the University of Ghana needs to ensure that it has sound financial management systems in place and that they are strictly adhered to. Part of this process is the establishment of Financial Regulations and Governance which set out the University of Ghana's policies and procedures relating to financial management, control and reporting.These Regulations are made by Council pursuant to its powers under Statute 53 of the Statutes of the University of Ghana. The purpose of the Regulations is to provide a framework and guidelines to ensure control over the totality of the University's resources and provide management and stakeholders with assurances that these resources are properly applied for the achievement of the University's Vision and Mission.Item University of Ghana Sexual Harassment and Misconduct Policy(University of Ghana, 2017-05-05) Public AffairsThe University of Ghana is committed to creating and maintaining a community in which all persons who participate in the University's programmes and activities do so in an environment free from intimidation, exploitation and abuse. The University seeks to provide an atmosphere of work and study in which all individuals are treated with respect and dignity. To achieve this objective, the University has adopted this policy on sexual harassment and misconduct which is intended to guide the University of Ghana community. The policy defines prohibited conduct, outlines the procedures for reporting violations, conduct of investigations, sanctions, non-retaliatory mechanisms and establishes the Anti-sexual harassment committee.Item University of Ghana Risk Management Policy(University of Ghana, 2019-05-24) Public AffairsThe Council has overall responsibility for ensuring that there is a Risk Management Strategy and a common approach to the management of risks throughout the University. This will be done through the development, implementation and embedding within the University, a formal and structured risk management process. The University acknowledges the risks inherent in its business, and is committed to managing those risks. The Council has assigned accountability for this to the Vice-Chancellor.Item Policy Regulating the Placement of Advertisement (November 2011)(University of Ghana, 2012-06-15) Public AffairsThe University has a mission to “develop world-class human resources and capabilities to meet national development needs and global challenges through quality teaching, learning, research and knowledge dissemination.” In order to further this mission, the campuses of the University must be maintained as serene environments that promote teaching and learning. It follows therefore that the University Campuses cannot be allowed to become free-for-all areas for all manner of commercial advertising. Commercial activity cannot however be prohibited from the University’s premises. The Legon campus in particular which provides residence for both staff and students, must also simultaneously function as a conventional settlement with the provision of banking, retail, and other facilities. There is therefore the need to manage the presence of commercial entities within the campus to ensure that their activities (particularly as relates to marketing and advertising) do not detract from the academic environment that the University seeks to engender. Events and activities organised by both staff and students create a requirement for the dissemination of information to the University community in the form of posters, banners, etc. This includes activities organised by student clubs and associations, Halls of Residence, and academic departments. In addition to this, the University currently has a policy of promoting entrepreneurship within the student body, and the marketing/advertising needs of students involved in small commercial ventures cannot therefore be ignored. Finally, it must also be recognised that the alumni, faculty, staff, and students of the University of Ghana are attractive to vendors of all sorts as a market for their products. As a result, there will be strong pressure from vendors to market and advertise their products to members of the University community. Whilst this has the potential to create a nuisance, it is also a potential source of significant additional income to the University that cannot be ignored. Policy Regulating the Placement of Advertisement at the University of Ghana 1 This policy therefore seeks to rationalise and manage these competing requirements by defining rules, regulations and procedure to govern the placement of all manner of signage and advertising on the premises of the University of Ghana. This policy will also cover advertising within official publications of the University, advertising on Radio Univers, and on the University website and intranet pages.Item Policy for Students and Staff with Special Needs: Facilities and Services(University of Ghana, 2019-10-25) Public AffairsThe object of this policy shall ensure that students and Staff of the University community with special needs have access to both facilities, services and a learning environment that is, wherever possible, comparable to that of their peers without special needs. This policy shall recognise that students and Staff with special needs are an integral part of the academic community. It shall take as its starting point the premise that accessible and appropriate provision is not ‘additional’ but a core element of the overall service which the University makes available to all students and staff.