Corporate social responsibility and employee attitudes: The moderating role of employee age
Date
2021
Journal Title
Journal ISSN
Volume Title
Publisher
Business Ethics, the Environment & Responsibility
Abstract
This study examines the role of corporate social responsibility (CSR) on employee
engagement and job satisfaction. Using 322 responses from employees of selected
companies in Ghana, and employing hierarchical regression analysis, the study examines the direct impact of economic, legal, ethical and discretionary CSR practices
on employee satisfaction and engagement in organisations. The study further explores the moderating role of employee age on the relationship between CSR and
employee engagement and satisfaction. The results provide evidence that economic,
legal, ethical and discretionary CSR practices influence higher employee engagement
and satisfaction levels at work. However, the study finds no evidence of employee
age moderating the association between each of the four CSR dimensions and employee job attitudes (engagement and satisfaction). These findings are insightful and
provide a response to calls for research on these issues. The study contributes to the
literature by demonstrating that ethical CSR practices strongly influence employees'
satisfaction and engagement levels; legal and discretionary CSR activities also have
an influence, though to a lesser extent; and the economic dimension of CSR activities
has the least impact. The managerial, practical and further research implications of
these findings are discussed.
Description
Research Article
Keywords
corporate social responsibility, employee engagement, job satisfaction