Stakeholder legitimacy and efficiency: the case of innovation at the Port of Tema, Ghana
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Date
2022
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Business and Globalisation
Abstract
Our study set out to explore the relationship between legitimacy in
the form of social license that stakeholders grant the National Single Window
Project (NSWP) and port efficiency at the Port of Tema, as well as bounding
conditions on this relationship. We collected stakeholder legitimacy data in line with
with the social license to operate (SLO) framework on the National Single
Window Project implementation at the port and stakeholder-perceived port
efficiency in Tema. We found that there is an -shaped relationship between
legitimacy and port efficiency. We also found that port cooperation and
relational intensity dampens the relationship between legitimacy and portability.
efficiency. Our study offers an alternative perspective on port management
that view ports as isolated units, which provides a partial understanding of their
functioning. We opine that viewing ports as networks of stakeholders provides
an improved understanding.
Description
Research Article
Keywords
port efficiency, legitimacy, social license