Emotional labour influences on psychological health: The moderating role of religiosity

Abstract

The present study examined the direct association between emotional labour and psychological health, and the moderating role of religiosity among media practitioners in Ghana . Using a cross-sectional design, 336 media practitioners (female = 31%) completed a survey on emotional labour (surface acting and deep acting), psychological health (general well-being and emotional exhaustion), and religiosity . Following hierarchical regression analyses, results showed that while surface acting significantly predicted psychological health, deep acting had no significant relationship with psychological health . Religiosity had a significant moderating effect on the influence of surface acting on psychological health, through reducing the negative effect of surface acting on well-being . These findings underscore the need for emotional management competence training and intervention for media practitioners to protect their psychological health