Digitization of local revenue collection in Ghana: An evaluation of Accra Metropolitan Assembly (AMA)

Simple item page
dc.contributor.authorBuabeng, T.
dc.contributor.authorAdu, E.P.
dc.contributor.authorAsamoah, K.
dc.contributor.authorDamoah, C.M.
dc.date.accessioned2019-09-24T16:28:17Z
dc.date.available2019-09-24T16:28:17Z
dc.date.issued2019-06-28
dc.descriptionResearch Articleen_US
dc.description.abstractGovernment institutions in Ghana have initiated the use of information technologies to accomplish their objectives. Among these institutions is the Accra Metropolitan Assembly (AMA), the local government institution that introduced the use of point of sale devices in the collection of rates in 2012. The purpose of the study was to evaluate this digital mode of rate collection at the AMA through the lenses of the concept of e‐government failure (Heeks, 2003) and the rational choice theory. Guided by the pragmatic paradigm of social research, a mixed method approach was adopted. Data consisted of recorded interviews with officials of AMA, as well as Annual Reports and Annual Composite Budgets from 2011 to 2017. It was found that the intervention was a partial failure because of its inability to block avenues for bribery and its inability to induce a significant rise in rate figures. However, the intervention had improved transparency and accountability in rate collection activities at AMA. The study also offers some recommendations for improving the effectiveness of similar interventions.en_US
dc.identifier.citationAdu EP, Buabeng T, Asamoah K, Damoah CM. Digitization of local revenue collection in Ghana: An evaluation of Accra Metropolitan Assembly (AMA). E J Info Sys Dev Countries. 2019;e12112. https://doi.org/10.1002/isd2.12112en_US
dc.identifier.otherhttps://doi.org/10.1002/isd2.12112
dc.identifier.urihttp://ugspace.ug.edu.gh/handle/123456789/32282
dc.language.isoenen_US
dc.publisherElectronic Journal of Information Systems in Developing Countriesen_US
dc.relation.ispartofseries;2019
dc.subjectDigitizationen_US
dc.subjectE‐governmenten_US
dc.subjectGhanaen_US
dc.subjectLocal governmenten_US
dc.subjectRevenueen_US
dc.titleDigitization of local revenue collection in Ghana: An evaluation of Accra Metropolitan Assembly (AMA)en_US
dc.typeArticleen_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
eff9b49cfeaeb94aa7d7cc35a22a6231e3154643323d9a92fc166cf307b6b510.pdf
Size:
756.02 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.6 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Department of Public Administration and Health Service Management