The Relationship Between Occupational Stress And Organizational Commitment In The Banking Sector Of Ghana: The Role Of Psychological Contract Breach

Abstract

The role of organizational commitment of employees in general cannot be overemphasized as it one of the main predictors of employee attitudes and behaviour. This study sort to examine the role of psychological contract breach in the relationship between occupational stress and organizational commitment. The relationship between occupational stress, psychological contract breach and the dimensions of organizational commitment were tested. A correlational research method was used as the study sort to examine potential relationships with data gathered from 218 participants in the banking sector of Ghana. The study found a significant negative relationship between occupational stress and the dimensions of organization commitment (affective, normative and continuance commitment) as expected. There was a significant negative relationship between psychological contract breach and affective commitment. Also, the study found that psychological contract breach moderated the relationship between occupational stress and affective and normative commitment but not continuance commitment. From the finding, employees in the banking sector may reduce their commitment to the organization in the face of occupational stress and psychological contract breach. The findings of the study imply that there is a need for policies that create an opportunity for staff bonding, recreation, and health promotion. They also imply that there is a need for a realistic job preview during recruitment in order to reduce the occurrence of psychological contract breach.