Overcoming the Challenges of Enterprise Resource Planning (ERP): A Systematic Review Approach

Abstract

ABSTRACT The study presents the results of a comprehensive review conducted between 2005-2020 to identify enterprise resource planning (ERP) challenges, discover the divisions in which these challenges can be clustered, and provide general strategies to resolve these challenges. The study also found 25 categories that can be classified into ERP challenges. Sixty-five ERP challenges were identified based on the reviewed literature, of which 18 were not provided with adequate solutions as to how to resolve them, and the related solutions as mentioned in the reviewed literature are presented in-depth. The result will help both academics and practitioners involved with how to resolve ERP system challenges.