Supervision and Productivity in Academic Libraries: Focus on the University of Ghana Library System (UGLS)

Abstract

The objective of this study was to assess the effectiveness of supervision of nonprofessional library staff in the University of Ghana Library System (UGLS) on their job performance and productivity. The research design for this study was the survey method, using both questionnaire and interview as instruments for data collection. As a result of the smallness of the population, the entire 109 libraty staff comprising 22 professionals and 87 para-professionals were sampled. Simple percentage was used for data analysis. A time-use study was also conducted during which the activities and services of the staff were repeatedly observed. Respondents showed a clear personal interest in supervision and productivity, and readily provided relevant information. A direct relationship was observed between supportive supervision and productivity. Effective and supportive supervision could help maximize staff output in the University of Ghana Library System (UGLS).