Job Insecurity And Burnout Among Private Security Officers: The Roles Of Work-Family Conflict And Procedural Justice

Abstract

ABSTRACT Numerous studies have documented the detrimental impact of job insecurity on burnout among different employees. However, the roles of contextual factors such as procedural justice and work-family conflict in the relationship between job insecurity and burnout have received little attention. Using the Job Demands-Resources (JD-R) model, the study sought to examine the roles of procedural justice and work-family conflict in the relationship between job insecurity and burnout. One hundred and eighty-four (n = 184) employees working in private security organisations in the Greater Accra region of Ghana conveniently served as the respondents for the study. The Job Insecurity Scale (JIS, Work-Family Conflict Scale (WFCS), Justice Perceptions Scale (JPS), and the Oldenburg Burnout Inventory (OLBI), which has two dimensions (job disengagement and emotional exhaustion), were used in data collection. The Statistical Package for Social Sciences (SPSS) was the software used in analysing the data. The data were analysed using bivariate correlations and multiple regression analysis). Findings of the study indicated that job insecurity was positively related to the disengagement and exhaustion dimensions of burnout. Work-family conflict moderated the relationship of job insecurity with exhaustion but not disengagement. Procedural justice mediated the relationship between job insecurity and the components of burnout (job disengagement and emotional exhaustion). These findings suggest the need for managers in private security organizations to implement measures to reduce work-family conflict and ensure procedural justice to help minimize the impact of job insecurity on security officers.