“Carrot and stick” leadership style Can it predict employees’ job satisfaction in a contemporary business organisation?
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Date
Authors
Dartey-Baah, K.
Ampofo, E.
Journal Title
Journal ISSN
Volume Title
Publisher
University of Ghana
Abstract
leadership style in predicting employees’ job satisfaction in a modern business organization.
Design/methodology/approach – The study was cross-sectional in nature and made use of
structured questionnaire to collect data. Stratified and simple random sampling techniques were used
to select the respondents. In total, 215 questionnaires were returned by respondents out of the
220 administered. Taylor and Bowers (1974) overall job satisfaction questionnaire and Bass and Avolio
(2004) multifactor leadership questionnaire, were used to measure job satisfaction (α¼0.812) and
transactional leadership style (α¼0.761), respectively. Simple linear regression was also used to
predict the relationship between the constructs.
Findings – Results indicated significant and positive relationship between managers transactional
leadership style and employees overall job satisfaction ( β¼0.292, po0.001). Moreover, contingent
reward ( β¼0.313, po0.001) and management by exception (active) ( β¼0.208, po0.001)
were, respectively, found to be statistically significant and positively related with job satisfaction.
However, there was no significant relationship between management by exception (passive)
and job satisfaction.
Originality/value – This study adds to research that transactional leadership is broadly ideal for
employees of manufacturing firms in Ghana where tasks are routine, objectives are clearly stated and
work outputs can easily be measured.
Keywords Job satisfaction, Leadership style, Transactional leadership
Paper type Research paper
