Relationship Between Organizational Trust, Organizational Justice and Contextual Performance at Electricity Company of Ghana in Accra

Abstract

The present research examines the influence of organizational trust and organizational justice (distributive, procedural and interactional) on predicting contextual work performance. The crossectional survey method was used to collect data from a sample of 195 employees at the Electricity Company of Ghana in Accra. Results of the regression analysis revealed that both organizational trust and organizational justice predicted contextual performance. Distributive justice accounted for more variance in contextual performance compared to procedural and interactional justice. Moderating analysis revealed that tenure of work moderated the relationship between organizational trust and contextual performance and the relationship between contextual performance and organizational justice. It was recommended that for employees to engage in contextual performance, management should put in place good organizational strategies that will ensure increase in trust and justice of employees since they in turn enhance employees’ engagement in contextual performance.