Using Social Marketing to Demystify the Myths Surrounding Covid-19 Vaccination: The Mediating Role of Important Others
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Social Marketing Quarterly
Abstract
Background: The misconceptions and conspiracy theories against the Covid-19 vaccines have
been identified as potential factors that could negatively impact herd immunity for COVID-19.
vaccination.
Focus of the article: From the perspectives of the Health Belief Model and the Theory of
Planned Behavior: the study sought to determine an effective social marketing intervention to
address the misconceptions about the Covid-19 vaccines.
Research Hypotheses: The hypotheses stipulate that perceived susceptibility, perceived severity, perceived benefit, and perceived barriers of the coronavirus will positively influence COVID-19 vaccination behavior. The study further hypothesized that subjective norms (important others)
would significantly mediate the relationships.
Methods: Structured questionnaires were used to collect data from 821 individuals from three
administrative regions, which constitutes 65% of the population of Ghana. The quota and
convenience sampling technique was used in selecting the respondents due to the lack of a
sampling frame.
Results: The study’s findings show that only perceived susceptibility and the perceived barrier
directly influence COVID-19 vaccination behavior. The result, however, shows a significant
improvement when important others were introduced as a mediating variable. Thus, all four
constructs had a positive and significant influence on Covid-19 vaccination behavior through
subjective norm (important others) as an intervening variable. The study shows the value of usingopinion leaders as a communication channel in addressing misperceptions and conspiracy
theories against the Covid-19 vaccines.
Recommendation for Research and Practice: To effectively address the misconceptions about
To improve herd immunity and the COVID-19 vaccines, social marketers should identify key influencers in various communities and cities and use them to promote the vaccination program. The
study examined and found subjective norms (perceived social pressure from important others in
society on an individual to perform or not to perform a behavior) as a significant mediator for
promoting COVID-19 vaccination behavior.
Limitations: The current study examined the mediating role of subjective norm and the HBMs’
constructs. Future studies could also consider integrating subjective norm as a mediator in other
behavioral change theories to predict the target audience’s behavior.
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Research Article