Personality and Demographic Variables: Antecedents of Job Satisfaction Among Selected Employees in the Ghanaian Banking Sector.
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Date
2016
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European Journal of Business and Managemen
Abstract
Different people have varying feelings when they engage in work related behaviours. The study examines how
psychosocial variables (such as personality and demographic characteristics) predict job satisfaction among
selected employees in the Ghanaian banking sector. The main objectives of the study were to understand the
extent to which the five-factor personality traits influence job satisfaction, and to explore the link between some
demographic variables and job satisfaction. The study adopted a quantitative research, cross-sectional and
explorative research design. A sample of four hundred and eighty-three (483) employees in the banking industry
was used in this study. Data analysis reveals a strong relationship between job satisfaction and three of the fivefactor personality traits: neuroticism, agreeableness and conscientiousness. The study also reveals that, age as a
demographic variable predicts job satisfaction of banking staff. There are different dimensions of influence that
personality traits could have on organisational attitudes such as job satisfaction especially when measured among
staff with varying backgrounds. This study reveals that it will be useful for organisations to devote time and
resources in dealing with the unique sensitivities of employees, and ensuring that the right people with the
requisite attributes are placed in appropriate positions to enhance increased satisfaction on the job which has the
tendency of predicting overall productivity.
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Journal Article
Keywords
job satisfaction, banking sector, Ghana, psychosocial variables