Workplace Spirituality And Job Crafting As Predictors Of Employee Engagement; A Study Of Selected Banks In Ghana

Abstract

Employee Engagement has become a very crucial issue at organizations due to its positive outcomes. It has become an area of interest for many researchers because in recent times employers have identified its key role in the lives of their employees. This study examined how workplace spirituality and job crafting predicted engagement among some selected employees of banks in Ghana. Two hundred and twenty-one employees were sampled using purposive and convenient sampling techniques in Greater Accra. The study employed a quantitative design, specifically, a cross-sectional approach and questionnaires were used to gather data. Structural equation modelling, One-way ANOVA and independent t-test were used to analyse the data. The results showed that workplace spirituality had a significant positive relationship with employee engagement. Task and cognitive crafting positively predicted employee engagement. Workplace spirituality mediated the relationship between job crafting and employee engagement. Also, there were significant differences between engagement levels of employees in public-owned banks and private-owned banks. The study concluded that employers must create avenues for employees to craft their jobs as this has been identified to predict engagement also behaviours that cultivate workplace spirituality should be encouraged.