Does Organizational Support Moderate the Influence of Family–Work Conflict on Career Progression?
Date
2022
Journal Title
Journal ISSN
Volume Title
Publisher
FIIB Business Review
Abstract
One of the major challenges faced by female employees is the difficulty in juggling between family and work roles. This affects their
career progression in the organization. Therefore, this study aims at examining the buffering role of perceived organizational support
in the relationship between family–work conflict and career progression. The study utilizes the quantitative research paradigm and
employed the survey research design. Responses from two hundred and twenty (220) female officers of the Ghana Revenue Authority–
Customs Division were analysed using Smart PLS – 3.0 and Haye’s (2017) PROCESS macro. The result of the study revealed that
family–work conflict is negatively related with career progression (career goal progression, professional ability development, and
promotion speed). Perceived organizational support moderated the association between family–work conflict and both professional
ability development and promotion speed. However, it did not moderate the relationship between family–work conflict and career
goal progression. These findings imply that for female officers to progress in the midst of family–work conflict, organizations must
institute support systems and policies to reduce its impact on career progression.
Description
Research Article
Keywords
Career progression, family–work conflict, Ghana, perceived organizational support