Leadership Style and Quality Health Care Delivery A Case Study of the Margaret Marquart Catholic Hospital, At Kpando in the Volta Region of Ghana

Abstract

The main purpose of this study is to investigate the effect of leadership style on quality healthcare delivery at the Margret Marquart Catholic Hospital at Volta Region of Ghana. A descriptive cross-sectional design utilising a quantitative approach was employed for the study. Utilising a convenient sampling technique, one hundred and ten staff nurses from the Hospital were sampled. Analysis of data was carried out with the use of the Statistical Package for Social Sciences (SPSS). Analysis of data was mainly descriptive and correlational in nature. Findings of the study revealed that staff nurses perceived transformational leadership styles as the most dominating among nurse leaders than transactional and laissez-faire leadership style. Again, it was evident that transformational leaders of the Hospital exhibited individual motivation as a feature of their leadership characteristics. Furthermore, the study demonstrated a high level of quality healthcare delivery in the Hospital, with special reference to patient centeredness. Finally, the study revealed a significant and a positive relationship between transformational leadership styles and quality healthcare delivery, whiles transactional and laissez-faire leadership styles had no significant relationship with quality healthcare delivery. It is recommended that nurse leaders should demonstrate more of individual motivation and improve on contingent reward as a means to improve quality healthcare delivery. Also, future researchers should focus on comparing the effect of leadership style in different contextual settings, be it inter, or intra-regional.