Application of Frederick Herzberg’s Two-Factor theory in assessing and understanding employee motivation at work: a Ghanaian Perspective
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Date
2011
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Abstract
This paper critically examines Frederick Herzberg’s two-factor theory and assesses its application and
relevance in understanding the essential factors that motivate the Ghanaian worker. The two-factor theory
of motivation explains the factors that employees find satisfying and dissatisfying about their jobs. These
factors are the hygiene factors and motivators. The hygiene factors when absent can lead to dissatisfaction
in the work place but when fully catered for in the work environment on their own are not sufficient to
satisfy workers whereas the motivators referring to the nature of the job, provide satisfaction and lead to
higher motivation. This paper adds to the understanding of what motivates the Ghanaian worker most and
creates the platform for a re-evaluation of the thinking and viewpoint that workers rate motivator factors
higher than the hygiene factors in the work setting.
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Frederick Herzberg, hygiene factors, motivators, employee, Ghana