Abstract:
This study represents a framework that digital libraries can leverage to increase usage and visibility.
The adopted qualitative research aims to examine a digital engagement strategy for the libraries in the
University of Ghana (UG). Data is collected from participants (digital librarians) who are key stakeholders
of digital library service provision in the University of Ghana Library System (UGLS). The chapter
reveals that digital library services included rare collections, e-journal, e-databases, e-books, microfilms,
e-theses, e-newspapers, and e-past questions. Additionally, the research revealed that the digital
library service patronage could be enhanced through outreach programmes, open access, exhibitions,
social media, and conferences. Digital librarians recommend that to optimize digital library services,
literacy programmes/instructions, social media platforms, IT equipment, software, and website must be
deployed. In conclusion, a DES helps UGLS foster new relationships, connect with new audiences, and
establish new or improved brand identity.
