Browsing by Author "Owusu-Oware, E."

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Actualizing the affordances of seaport smart container terminal system in a developing country
(JOURNAL OF INFORMATION TECHNOLOGY CASE AND APPLICATION RESEARCH, 2023) Owusu-Oware, E.; Effahb, J.; Adam, I.O.; Amankwah-Sarfo, F.
Transportation by sea routes and seaport container terminals are critical infrastructure that facilitates global trade. Thus, the emerging information systems research on smart container systems is essential. However, these studies lack empirical insights, and there is little on developing country contexts. To address these knowledge gaps, this study employs qualitative interpretive case study approach and technology affordance and constraint theory to investigate how Ghana’s port authority replaced a predominantly paper-based container handling system with smart systems, as well as the consequences of doing so. The study’s findings show that technology affordances are actualized in a developing country seaport smart container system based on management’s perception of the system and the port’s situational context. The study’s findings show significant improvements over the manual paper processes, along with constraints including stakeholder digital unpreparedness, limited data storage capacity, unreliable internet and power supply disruptions, and equipment breakdowns. The findings have implications for research, practice, and policy.
Biometric Identification for Socioeconomic Development in Ghana
(Information Systems Management, 2020-02-27) Effah, J.; Owusu-Oware, E.; Boateng, R.
This paper draws on interpretive case study methodology and e-government enactment framework to understand Ghana’s biometric identification initiative implementation and its failure to achieve the intended socioeconomic development impacts. To better understand how such initiatives can be deployed to achieve the desired impacts, the findings on the reasons for the failed Ghana’s case are compared with that of a successful developing country’s case. The study offers contributions to research, policy and practice.
Biometric system for protecting information and improving service delivery: The case of a developing country’s social security and pension organisation
(Information Development, 2022) Owusu-Oware, E.; Effah, J.
The conception of biometric systems as a means of securing sensitive information and enhancing service delivery remains under-researched. To address this knowledge gap, we explore the case of a public-sector social security and pension organisation in Ghana using a qualitative interpretative study approach and the information security model of confidentiality-integrity-availability as an analytical lens. The study’s findings indicate that integrating and using biometric identification and authentication as part of delivering social security and pension services can protect availability, confidentiality, and integrity of information. The findings further show that the use of a biometric system for social security and pension information security can contribute to reducing service turnaround time and vulnerability to fraudulent manipulation of benefits payments. The study provides implications for research, practice, and policy. For research, the paper opens up biometric systems’ study from the perspective of information security and service improvement. For practice and policy, the study demonstrates the importance of aligning biometric systems’ deployment and use with domain application requirements.
The Establishment and Inauguration of Information Access Center (IAC) in University of Ghana
(2014-04-08) Barfi-Adomako, O.; Kwadzo, G.; Owusu-Oware, E.; Public Affairs Directorate, UG; Public Affairs Directorate, UG
In early 2011, the Republic of Korea made an offer to the University of Ghana to establish an Information Access Center (IAC) under the auspices of Korean Official Development Centre (ODA). The facility is made up of Internet Lounge, Computer Laboratory, Seminar Room and an Administrative Office equipped with computers, LCD projector, printers, video conference equipment and CCTV among others. For the University of Ghana to access this assistance, it was required that: (1) The University provides space with stable power supply, telephone and internet connectivity, security for the IAC equipment and 4 Mbps internet bandwidth through the existing internet infrastructure, and (2) The University should also have the capacity to operate and take full responsibility of the Centre and its equipment when it is established. The ultra-modern facility was inaugurated in April 2012 and it is expected to help raise Information Technology literacy and awareness in Ghana as well as promote cooperation in the field of Information Technology between Ghana and Korea. The Centre was jointly inaugurated by the Pro-Vice-Chancellor of the University of Ghana, Research, Innovation and Development, Prof. John Gyapong, who deputized for the Vice-Chancellor, the Korean Ambassador to Ghana, His Excellency Kyun Jaemin, and the Deputy Minister of Communications, Hon. Ernest Attuquaye Armah, at a colourful ceremony at Legon.
Report on Training for Information Access Center (IAC ) Operators, November 6th – 16th, 2011 in Seoul, Republic of Korea
(2014-03-31) Barfi-Adomako, O.; Kwadzo, G.; Owusu-Oware, E.
A ten day IT program was organized for twelve participants, three each from Ghana, Nepal, Panama and Ukraine from the 6th – 16th November 2011 in Seoul, Republic of Korea. The program was organised by the National Information Agency (NIA) with the objective of equipping operators of Information Access Centers (IACs) to manage and operate these centers in their countries in line with the ideals of the Korean experience. These centers are supposed to be opened to the public where the community can access the Internet, free of charge and also train people to become IT literates in order to bridge the digital gap between the rich and the poor, between the rural and the urban societies. Lectures were delivered on various IT related topics by seasoned experts in the field. Topics covered include planning and management of IT curriculum, e-learning contents, networking information, and security of the infrastructural systems. Some equipment and facilities for video conferencing and software for creating e-learning contents, and basic computers that IACs need to have were promoted. Some policy issues and strategies to adopt to enhance IT literacy were shared based on the experiences of Korea so that participants would also learn from the experiences. Business tours were organised to institutions such as the Konkuk University, Seoul Data Center, and Seohwa Information Network Village to observe their IT infrastructure and systems and to help participants to understand the contents of the lectures. IT related companies such as AhnLab and LG CNS were also visited to understand their IT security services, operations and security products that they provide to support the IT infrastructure of Korea and to enhance the informatisation of the Korean society. The training was successful and an eye opener in equipping participants to manage their IACs. It however calls for hard work, commitment, and cooperation especially from the host institution’s administration to achieve success.