Tamma, E.M.2023-12-202023-12-202022-06http://ugspace.ug.edu.gh:8080/handle/123456789/41050MPHBackground: Preterm delivery or preterm birth is defined as a livebirth that occurs before 37 completed weeks of pregnancy. Globally, it is the leading cause of neonatal and perinatal morbidity and mortality. Recently the World Health Organization has updated its clinical guidelines to improve preterm birth outcomes. These include interventions such as administering corticosteroids to the pregnant women who are at imminent risk of preterm birth at 24 to 34 weeks of gestation and the provision of prophylactic antibiotics to the preterm newborn. However, it is imperative to know that the success of the implementation of these interventions will depend on the quality of service delivery offered by health care providers. Methods: A qualitative design using in-depth interviews was conducted among health care professionals and women who experienced preterm birth at Korle-Bu Teaching Hospital. Both the deductive and inductive approaches were used to identify emergent themes and NVivo software version 12 was used to carry out the analysis. Results: A total of 40 healthcare professionals and 30 women were interviewed. Evidence-based practices for routine care and management of complications and competent human resources were domains that were well implemented. Actionable information system, effective communication, respect and preservation of dignity and emotional support were fairly implemented. Motivated human resources, essential physical resources available and functional referral system were poorly implemented. Conclusion: The quality of service delivery for preterm birth and care at Korle-Bu Teaching Hospital needs room for improvement. Health system related challenges such as lack of essential physical resources, staff shortages and a poor referral system were barriers to the quality of service delivery for preterm birth and care.enKorle-Bu Teaching HospitalPreterm BirthQuality Of ServiceThesis