Global Health Action ISSN: 1654-9716 (Print) 1654-9880 (Online) Journal homepage: https://www.tandfonline.com/loi/zgha20 Evaluating health service coverage in Ghana’s Volta Region using a modified Tanahashi model Mallory C. Sheff, Ayaga A. Bawah, Patrick O. Asuming, Pearl Kyei, Mawuli Kushitor, James F. Phillips & S. Patrick Kachur To cite this article: Mallory C. Sheff, Ayaga A. Bawah, Patrick O. Asuming, Pearl Kyei, Mawuli Kushitor, James F. Phillips & S. Patrick Kachur (2020) Evaluating health service coverage in Ghana’s Volta Region using a modified Tanahashi model, Global Health Action, 13:1, 1732664, DOI: 10.1080/16549716.2020.1732664 To link to this article: https://doi.org/10.1080/16549716.2020.1732664 © 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Published online: 16 Mar 2020. Submit your article to this journal Article views: 1062 View related articles View Crossmark data Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=zgha20 GLOBAL HEALTH ACTION 2020, VOL. 13, 1732664 https://doi.org/10.1080/16549716.2020.1732664 ORIGINAL ARTICLE Evaluating health service coverage in Ghana’s Volta Region using a modified Tanahashi model Mallory C. Sheff a, Ayaga A. Bawah b, Patrick O. Asuming c, Pearl Kyei b, Mawuli Kushitor b, James F. Phillips a and S. Patrick Kachur a aHeilbrunn Department of Population and Family Health, Mailman School of Public Health, Columbia University, New York, NY, USA; bRegional Institute for Population Studies, University of Ghana, Accra, Ghana; cDepartment of Finance, University of Ghana Business School, Accra, Ghana ABSTRACT ARTICLE HISTORY Background: The United Nations 2030 Sustainable Development Goals have reaffirmed the Received 13 September 2019 international community’s commitment to maternal, newborn, and child health, with further Accepted 28 January 2020 investments in achieving quality essential service coverage and financial protection for all. Objective: Using a modified version of the 1978 Tanahashi model as an analytical framework RESPONSIBLE EDITOR for measuring and assessing health service coverage, this paper aims to examine the system Jennifer Stewart Williams,Umeå University, Sweden of care at the community level in Ghana’s Volta Region to highlight the continued reforms needed to achieve Universal Health Coverage. KEYWORDS Methods: The Tanahashi model evaluates health system coverage through five key measures Health systems; systems that reflect different stages along the service provision continuum: availability of services; evaluation; health policy; accessibility; initial contact with the health system; continued utilization; and quality cover- universal health coverage; age. Data from cross-sectional household and health facility surveys were used in this study. primary health care Immunization and antenatal care services were selected as tracer interventions to serve as proxies to assess systems bottlenecks. Results: Financial access and quality coverage were identified as the biggest bottlenecks for both tracer indicators. Financial accessibility, measured by enrollment in Ghana’s National Health Insurance Scheme was poor with 16.94% presenting valid membership cards. Childhood immunization was high but dropped modestly from 93.8% at initial contact to 76.7% quality coverage. For antenatal care, estimates ranged from 65.9% at initial visit to 25.1% quality coverage. Conclusion: Results highlight the difficulty in achieving high levels of quality service cover- age and the large variations that exist within services provided at the primary care level. While vertical investments have been prioritized to benefit specific health services, a comprehensive systems approach to primary health care needs to be further strengthened to reach Ghana’s Universal Health Coverage objectives. Background health systems barriers to service delivery and access to quality care at regional, district, and sub-district levels, The United Nations 2030 Sustainable Development despite the fact that service delivery in LMICs is often Goals have reaffirmed the international community’s decentralized and focused at lower levels of care. commitment to maternal, newborn, and child health, Understanding peripheral level health systems rather with additional investments in achieving quality essential than those at global or national scale is notably important service coverage and financial protection for all. in sub-Saharan Africa where regional variations within Universal Health Coverage (UHC), promoting the right the same country can be extensive [5]. to health for vulnerable, poor, and remote populations, Like many countries, Ghana’s approach to UHC has therefore become embedded as a global priority. includes several key policy initiatives that prioritize Indeed, providing effective, affordable, and quality pri- the needs of underserved groups [6]. Ghana’s mary health-care services can improve maternal and Community-based Health Planning and Services child health and survival in low-and-middle-income (CHPS) policy, launched and adopted in 1999, aims countries (LMICs) [1–3], yet this impact is not always to reduce barriers to geographical access to health care realized. Ongoing initiatives focusing on implementing by providing primary health care (PHC) services at the vertical programs have constrained official efforts to community level [7]. By posting a resident nurse in evaluate overall health system coverage and strength, communities with an additional mandate to provide and understand barriers at various levels of the system outreach services, Ghana aimed to ensure that health [4]. Few studies provide a comprehensive overview of care reached the most vulnerable and remote CONTACT Mallory C. Sheff mallory.sheff@columbia.edu Department of Population and Family Health, Columbia University Mailman School of Public Health, 60 Haven Avenue, B2, New York, NY 10032, USA © 2020 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 2 M. C. SHEFF ET AL. populations. CHPS remains a core component of the Methods government’s strategy and has contributed to remark- Study setting able reductions in maternal and child mortality, antenatal care (ANC) coverage, and the rising perfor- While the CHPS+ project is implemented in both the mance of immunization, particularly in underserved Northern and Volta regions of Ghana, this paper rural areas [8,9]. The CHPS initiative aims to leverage focuses on data from the Volta Region (VR) (now the the strength of PHC to achieve UHC, with a notable Oti & Volta Regions). In 2010, VR had a census- emphasis on addressing availability and accessibility of enumerated population of 2.1 million, 38% of which services [10]. This expanded geographic access is was under the age of 15 [15]. The majority (71%) of the enhanced by progressive policies intended to address population is Christian. The estimated under-five mor- financial barriers such as the National Health tality rate is 61 per 1000 live births, although mortality Insurance Scheme (NHIS) and user fee exemptions risks are known to vary by district [16]. The Volta for services that reach pregnant women, infants, and Region is one of the poorer performing regions in key young children [11]. health indicators such as immunization coverage [17]. Project background The analytical framework: a modified Tanahashi model In 2016, a five-year project entitled A National Program for Strengthening the Implementation of The Tanahashi model, first developed in a seminal the Community-based Health Planning and Services paper in 1978, was modified by UNICEF, the World (CHPS) Initiative (CHPS+) was launched and imple- Health Organization, and the World Bank in 2002 for mented by the Ghana Health Service in collaboration use in the Marginal Budgeting for Bottlenecks tool to with the Regional Institute for Population Studies at estimate the potential impact, resource needs, costs, the University of Ghana, the University for and budgeting requirements to strengthen national Development Studies, and the University of Health health systems [14]. This adaptation, applied in ana- and Allied Sciences, with technical support from lyses in more than 50 countries, is a rare framework Columbia University’s Mailman School of Public that moves attention beyond access to health services Health. The CHPS+ project aims to develop and brings quality to the forefront, thus highlighting a sustainable capacity to implement, monitor, and the effectiveness of health systems interventions and evaluate health systems strength to improve national potential opportunities to optimize it [18]. capabilities to scale-up community-based primary This paper applies a modified version of the 1978 health-care quality and impact and achieve national Tanahashi model to evaluate health system coverage UHC objectives [12]. This project aims to foster at the community level through its five key measures a culture of health service excellence and systems (Table 1) that reflect different stages along the service thinking previously tested by the Ghana Essential provision continuum [19,20]. These five stages por- Health Intervention Programme in the country’s tray the complex interaction between the health sys- Upper East Region [10,12,13]. CHPS+ is being tem and the population in ways that can highlight scaled up from the Upper East to the Northern and Volta Regions, where demonstration districts known Table 1. Tanahashi model coverage determinants. as System Learning Districts provide models of Coverage determinants Definition excellence in health system delivery and implemen- 1 a. Availability of Refers to the availability of health system tation at the community level by strengthening the health commodities inputs. These include, for example,medicines and other necessary supplies. country’s community health service delivery 1 b. Availability of Refers to the availability of trained platform. human resources professionals at CHPS facilities that can provided needed care. 2 a. Geographic Physical access to service delivery points. accessibility 2 b. Financial Financial support or health insurance Objective accessibility coverage to pay for medical care. 3. Initial contact Refers to the first contact or use of the Using a modified version of the 1978 Tanahashi model health services or interventions.4. Continued utilization Refers to the repeated contact with the as an analytical framework for measuring and assessing health system to receive necessary care health service coverage, this paper aims to examine the 5. Quality coverage Represents the quality of a healthintervention defined by the full course of system of care at the community level in CHPS+ Volta contact with the health system to receive Region implementation districts to highlight the con- effective care and the minimum inputs and processes to achieve defined health tinued investments and implementation reforms effects. needed for Ghana to achieve UHC [14]. Adapted from Henriksson et al. [22]. GLOBAL HEALTH ACTION 3 gaps in service delivery [21,22]. A particularly useful Afadzato South, Nkwanta North, Krachi East, and element of this approach is its capability to distin- Krachi Nchumuru) over the April to guish between potential and actual coverage, high- October 2017 period. Sampling was powered to lighting gaps between available supply and demand detect a 15% reduction in under-five mortality at or utilization. the end of the project, with 80% power at 5% level This analysis will utilize CHPS+ cross-sectional base- of significance in each study region, and to draw line evaluation data to assess health system strength a representative sample of women of reproductive [14,19]. Given the challenge in accessing quality data age (15–49 years) in the CHPS+ project catchment for a comprehensive picture of the primary health-care area, collecting information on both the health of system at the community level, ‘tracer interventions’ women and of their children. The survey used a two- will allow for the most relevant and local data to repre- stage stratified cluster sampling approach: the first- sent the overall system [14]. For this analysis, immuni- stage sampled enumeration areas (EAs), and zation and antenatal care data, which comprise essential the second-stage sampled households. EAs were stra- components of maternal and child health and founda- tified by type of location (rural or urban) and by the tional elements of the CHPS initiative, will be used as size of the EA (measured by the estimated number of tracer interventions to represent the Volta Regional households in the EA). EAs were also stratified by Health System’s capacity to deliver essential primary size into three groups (small, medium, or large), and health-care services [23]. We further assess sub- subsequently sampled from each stratum using prob- national service delivery by incorporating data on ability proportional to population size. financial access to services in the model via individuals’ Immunization and antenatal care services were enrollment in Ghana’s National Health Insurance selected as tracer interventions to serve as proxies to Scheme. assess systems bottlenecks in the study region. The The five distinct stages of the Tanahashi model dataset for both services was limited to the analysis of (Figure 1) lend themselves to a bottom-up stepwise women and their living children aged 12 to 23 months assessment of health services. In order to understand at the time of the survey. To reduce maternal respon- shortcomings in potential coverage on the supply side dent recall bias, data for immunization were (availability and accessibility) and those that affect restricted to the interviewer’s visual assessment of actual coverage on the demand side (initial contact, each child’s immunization card. continued utilization, and quality coverage), we A total of 11,201 women were interviewed in the examine the differences between each level. Volta Region, 1515 of which had living children aged 12–23 months. Table 2 presents the socio- demographic characteristics of the women and their Data sources children included in the analysis. Household survey The CHPS+ project baseline household survey was Health facility assessment conducted in seven of the 25 districts of the VR The CHPS+ health facility assessment was conducted in (Central Tongu, Northern Tongu, Akatsi North, July 2018 and collected information on all facilities Figure 1. Modified Tanahashi model. 4 M. C. SHEFF ET AL. Table 2. Characteristics of women and their children of peripheral point of provision of primary health-care 12–23 months. services at the community level, especially in remote Variable (mothers) Volta region locations. We furthermore include the primary health- Age 15–24 416 (27.46%) care personnel that should always be available at both 25–34 703 (46.40%) 35–44 361 (23.83%) CHPS zones and health centers; these include 45–49 35 (2.31%) Community Health Officers (CHOs) or Community Education No Education 595 (39.27%) Primary 357 (23.56%) Health Nurses (CHNs), and Enrolled Nurses (EN). Middle School/JHS/JSS 473 (31.22%) The health facility survey assessed facility readiness by Secondary + 90 (5.94%) Wealth index/SES Poorest 245 (16.17%) interviewing a health worker present at the time of inter- status Poorer 293 (19.34%) view. This provided information regarding human Middle 290 (19.14%) Richer 326 (21.52%) resources and staffing, routine care, services provided at Richest 361 (23.83%) the facility, and availability of equipment and Religion parity Other 111 (7.33%) commodities. Christian 1169 (77.16%) Muslim 69 (4.55%) Traditional 166 (10.96%) 1–3 872 (57.56%) Indicators 4–6 461 (30.43%) 7+ 182 (12.01%) The above data sources provide an overview of Marital status Single 147 (9.70%) Married 1076 (71.02%) the community health system in our study region. Widowed 16 (1.06%) We use indicators from these CHPS+ data sources Divorced 9 (0.59%) Separated 70 (4.62%) to evaluate the five stages of the modified Tanahashi Living together 197 (13.00%) model as per Table 4 below: Occupation No occupation 221 (14.59%) Data were analyzed using Stata 13; the construc- Student 13 (0.86%) Farming 795 (52.48%) tion of the Tanahashi model graphical representation Trading/Selling 328 (21.65%) was done in Microsoft Excel. Hairdressing/Dressmaking 107 (7.06%) Housewife 10 (0.66%) Other 41 (2.71%) TOTAL 1515* Results Variable (children) Volta region The below information provides step by step results Child gender Male 813 (52.76%) Female 728 (47.24%) for indicators tailored to each stage of the modified Place of delivery Home 810 (52.56%) Tanahashi model for the two tracer interventions: Govt Hospital 362 (23.49%) Govt Health Center 277 (17.98%) childhood immunization and antenatal care. Figure 2 CHPS Compound 35 (2.27%) provides results according to the model. Other 57 (3.70%) Post-natal care at the 686 (44.52%) facility Post-natal care at 567 (36.79%) Tracer intervention: immunization home TOTAL 1541* 1a. Availability of human resources: The presence *Our data set included information on 1541 children 12–23 months of of a CHO/CHN at a CHPS compound or age (including 28 pairs of twins) belonging to 1515 individual women. health center in our study area is 92.41%. Enrolled nurses are present in 57.93% of delivering health services in the 7 CHPS+ survey dis- these community-based primary health-care tricts of the VR. The survey included CHPS zones with centers. The overall presence of one of these and without functioning service posts, commonly health cadres is 94.48%. known as ‘CHPS compounds’, Sub-district Health 1b. Availability of essential health commodities and Centers, private clinics, and District Hospitals. For this equipment: Of the 145 facilities surveyed, 141 analysis, we are limiting data to Ghana Health Service (97.24%) provide immunization services. designated CHPS service catchment areas that are either Using vitamin A and a vaccine refrigerator as equipped with or lacking functioning compounds and a proxy for availability of all immunization to government health centers (HC) (Table 3). Where program commodities, overall availability is services are operational, they function as the most 51.72%. 2a. Financial accessibility: Of the women with chil- dren aged 12–23 months, only 16.94% had Table 3. Number and facility type in the Volta Region. a valid NHIS card that was presented to and 7 CHPS+ Districts in VR seen by the CHPS+ project fieldworkers. Facility type 2b.Geographic accessibility: Geo-located data were CHPS zone without compound 42 used to determine geographic accessibility and CHPS zone with compound 72 Health Center 31 calculate the distance between each surveyed TOTAL 145 household and the nearest CHPS zones. GLOBAL HEALTH ACTION 5 Table 4. Measures for immunization and ANC as indicators of health system strength. Stage/Process component Indicator Definition Source 1a. Availability (commodities ● Proportion of CHPS zones and health centers (HC) with the necessary immunization services and Health facility & equipment) supplies at the time of survey survey ● Proportion of CHPS facilities and HC with the necessary supplies to provide ANC, including manual BP apparatus, Sulfadoxine/pyrimethamine, iron, tetanus-toxoid vaccine, and folic acid 1b. Availability (human ● Proportion of CHPS zones and HC with trained health personnel (CHO/CHN/EN) at the time of Health facility resources) survey survey 2a. Accessibility (geographic) ● Proportion of the population within 5 km of a CHPS zone or HC Household survey 2b. Accessibility ● Proportion of the population with a valid National Health Insurance card Household (financial) survey 3. Initial Contact ● Proportion of children who received the BCG vaccine Household ● Proportion of women who have gone to a CHPS zone or HC for their first ANC visit survey 4. Continued Utilization ● Proportion of children who received all three doses of the DPT vaccine Household ● Proportion of women who have been to 4+ of their ANC visits at a CHPS zone or HC survey 5. Quality/Effective coverage ● Proportion of children who have received all vaccines mandated by Ghana’s Expanded Household Programme on Immunization (EPI) by 24 months Survey ● Proportion of women who have received the minimum package of ANC services Figure 2. Tanahashi model results for immunization and ANC coverage. Overall, 64.767% of women live within 4 km of live within 4 km of either a CHPS zone or a CHPS zone compound, as per national CHPS a health center. policy, and 29.68% of women live within 4 km 3. Initial contact: Overall, BCG coverage was high of a health center. Overall, 80.85% of women at 93.80%. 6 M. C. SHEFF ET AL. 4. Continued utilization: Of the 1306 children whose 4. Birth preparedness and complication planning immunization card was seen, 1191 (91.19%) (birth and emergency plan, breastfeeding received all three doses of a diphtheria, pertussis, counseling) and tetanus (DPT)-containing vaccine. Sensitivity The proportion of women provided with the full analysis comparing full DPT immunization to full minimum package of ANC services at either polio immunization as an indicator for continued a CHPS zone or health center is 23.59%. utilization showed that both measures were statis- tically comparable with a high level of significance (p < 0.001). Discussion 5. Quality/effective coverage: For our immunization tracer indicator, we define effective coverage as Assessing health system strength for UHC children having received all of the basic vaccina- The modified Tanahashi model provides an overview tions as required by Ghana’s Expanded of the current state of the primary health-care system Programme on Immunization (EPI), which in seven districts of Ghana’s Volta Region. Through includes one dose of BCG at birth, three doses the application of immunization rates and antenatal of the oral polio vaccine (excluding the dose visits as tracer indicators, the final models illustrate given at birth), three doses of a DPT- gaps in the system that remain obstacles to ensuring containing vaccine and hepatitis B vaccine at 6, access, coverage, and quality health services in the 10, and 14 weeks, and one dose of the measles VR. Results provide a deeper understanding of the vaccine. The proportion of children with full provision of, and demand for, health services, as well immunization is 76.72%. as Ghana’s position in achieving its Universal Health Coverage ambitions. Our data show that financial accessibility, as mea- sured by NHIS enrollment, is poor – only 16.94% of Tracer intervention: ANC services women surveyed had valid NHIS cards. However, 1a. Availability of human resources is same as above. this did not appear to constrain the initiation of 1b. Availability of essential health commodities and childhood immunization or antenatal care, with equipment: Of the 145 CHPS and health cen- 93.8% and 65.7% respondents making the first visits ters included in the analysis, 86.62% had the for each service, respectively. These well-established necessary commodities to provide a minimum interventions may be so highly valued by commu- package of ANC services, including a manual nities that women and families were willing to pay blood pressure apparatus, an adult scale, out-of-pocket [24,25] or relied on user fee exemp- Sulfadoxine/pyrimethamine, iron tablets, teta- tions to lower the potential financial access barrier. nus-toxoid vaccine, and folic acid. Results subsequently showed a substantial drop-off in 2a. Financial accessibility is the same as above. complete quality coverage for both tracer interven- 2b. Geographic accessibility is the same as above. tions. For childhood immunizations, this was modest, 3. Initial contact: 65.74% of women visited either dropping from 93.8% at initial contact to 76.7% qual- a CHPS zone or HC as the location for their first ity coverage based on a composite indicator across ANC visit. multiple antigens. But for ANC coverage, estimates 4. Continued utilization: 69.79% of women went to dropped from 65.7% at initial visit to 23.6% for either a CHPS compound or a HC for at least 4 quality coverage. of their ANC visits. Vertical policy and financial investments in ANC 5. Quality/effective coverage: For our ANC tracer and immunization have been significant over the indicator, effective coverage means the provision years, and have enhanced the overall strength of the of the minimum basic package of antenatal care, system. Ghana’s 1978 EPI operational policy aims to including: promote immunization delivery to all children under 1. Identification of pre-existing health condi- five through routine provision of essential vaccines at tions (weight and nutrition status, anemia, appropriate months of childhood age, and through hypertension) national immunization days, and campaigns to combat 2. Early detection of complications arising during specific diseases such as poliomyelitis and measles [26]. pregnancy (pre-eclampsia, gestational diabetes) The Ghana Health Service implements this strategy 3. Health promotion and disease prevention through their Reaching Every District approach that (tetanus toxoid vaccine, prevention and utilizes the country’s decentralized health system, spe- treatment of malaria, nutrition counseling, cifically leveraging CHPS posts and the assignment of micronutrient supplements [folic acid and personnel to hard-to-reach areas. Investment in immu- iron tablets], family planning counseling) nization has likewise been very successful, with global GLOBAL HEALTH ACTION 7 support from international actors including GAVI – be able to improve these outcomes through modest The Vaccine Alliance, committing $US 224, 538,541 efforts that support this integration by leveraging between 2001 and 2016 to strengthen logistics, training, evidence-based planning and data-driven decision- and service delivery mechanisms [27]. making as key guiding components of health systems Moreover, investments in Ghana’s ANC program strengthening. have demonstrated its importance as a component of primary health care, and a key service provided at the Strengths and limitations community level through CHPS. In 2005, Ghana’s Ministry of Health introduced free maternal health- Since data used for this study were collected from one of care delivery nationwide, of which antenatal care was Ghana’s 10 regions, results are not generalizable to the a significant component. The policy aimed to reduce entire country. Moreover, the Volta Region study dis- financial barriers to seeking maternal services [25]. In tricts were selected because they met the criteria for the 2007, this policy was formally integrated into the CHPS+ intervention and control areas, and not because NHIS, which also expanded free ANC coverage they were representative of the VR. The cross-sectional from public health facilities only to all public and study design that is employed does not permit temporal accredited private and faith-based health-care provi- analyses of the causes and consequences of relationships ders [28]. This was found to significantly increase the discerned for health-seeking behavior. In particular, percentage of children whose mothers obtained at financial access is a known determinant of care seeking least four ANC visits [29]. that cannot be investigated. Despite policy integration to support free maternal Further, analyses are based on tools developed and and child health services to promote universal access to data collected prior to the implementation of the health care, the proportion of women who had verified CHPS+ project and the development of the current valid insurance cards showing activemembership in the study. While estimates derived for each stage of the NHIS was significantly lower than other reported stu- model were based on the best available project data, dies [30]. Additional data from our study area show that the CHPS+ household and health facility surveys 86% of women responded yes to having ever registered were not specifically designed for the Tanahashi as a member of NHIS, and approximately 36% reported model. If data collection was designed for estimating having valid cards that were not valid upon inspection. the model, more specific information could have This likely signifies that respondents are either misin- been compiled, especially regarding vaccine availabil- formed about their insurance status or that barriers to ity by antigen. The range of data sources required to regularly renewing memberships – including difficulty develop this modified Tanahashi model may also not in affording renewal payment, poor satisfaction with be available in settings that do not have comparable the services, timing of premium payment – are challen- data resources. ging to overcome [25]. Service delivery challenges such The quality of immunization services could also as inadequate registration materials may further delay have been more strictly defined as the proportion of renewal and exacerbate low membership [25]. children who have received all doses of the vaccine at Given the combined level of financial and pro- the exact time and interval specified in Ghana’s EPI grammatic investment in both immunization and operational policy guidelines. However, authors ANC, these two health-care components should remained consistent with the approach used to esti- demonstrate near-perfect coverage in both the supply mate immunization coverage in standard cross- and demand domains of the Tanahashi model, and sectional surveys such as the Demographic and therefore be benchmarks for guiding the way towards Health Survey. Authors therefore looked at overall achieving Universal Health Coverage. Yet, despite the immunization completion rather than timely immu- fact that EPI has been integrated into CHPS, much of nization by antigen to measure the final component its funding and management have remained highly of the model. vertical. In addition, it has been possible to introduce The strength of this analysis lies in the general new vaccines into the program without drastically overview it provides of the health system, guiding altering the delivery method for further systems inte- implementers and policymakers to look into compo- gration. These factors may contribute to the relatively nents that require additional attention, funding, and higher level of quality coverage in our model. In programming to further strengthen comprehensive contrast, ANC services require that peripheral health service delivery. workers and subnational health systems integrate multiple funding, supply, equipment, training, and Conclusion personnel streams to achieve comprehensive quality care. These complexities may account for the much The modified Tanahashi models presented above larger erosion of ANC coverage after initial contact. highlight the difficulty in achieving high levels of Our findings suggest that district-level managers may quality service coverage in the Volta Region, and 8 M. C. SHEFF ET AL. the large variations that exist within services provided Tanahashi model provides a deeper understanding of the at the primary care level – even in the same facilities provision of, and demand for, health services, as well as and at the hands of the same health workers and Ghana’s position in achieving Universal Health Coverage ambitions. managers. In order to provide quality health-care services and reduce health disparities, policymakers must have a comprehensive grasp of the factors that Data availability statement constrain or enable the distribution of care, especially The data that support the findings of this study are available in reaching its most vulnerable population. This from the corresponding author, MCS, upon reasonable model can therefore be used as a tool to identify request. specific systems bottlenecks to better understand the health system, leveraging results to target financial and programmatic investments towards increasing ORCID access and achieving high quality of care. Results Mallory C. Sheff http://orcid.org/0000-0002-2787-4045 further strengthen the need to balance vertical global Ayaga A. Bawah http://orcid.org/0000-0003-4864-4182 and national health investments with programming Patrick O. Asuming http://orcid.org/0000-0002-5010- and implementation efforts focused on strengthening 3484 Pearl Kyei http://orcid.org/0000-0001-6233-5891 the overall health system in order to achieve UHC. Mawuli Kushitor http://orcid.org/0000-0001-8668-7162 James F. Phillips http://orcid.org/0000-0002-6720-7204 S. Patrick Kachur http://orcid.org/0000-0002-8586-6019 Acknowledgments The authors gratefully acknowledge the contribution of the Regional Institute for Development Studies team members References to the development and execution of the project interven- [1] Rowe AK, de Savigny D, Lanata CF, Victora CG. How tion and research program. can we achieve and maintain high-quality perfor- mance of health workers in low-resource settings? Author contributions Lancet. 2005 Jan;366(9490):1026–35. DOI: 10.1016/ S0140-6736(05)67028-6 MCS and SPK developed the idea for the manuscript. AAB, [2] Travis P, Bennett S, Haines PA, Pang T, Bhutta PZ, POA, and PK led the data collection and data cleaning. 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