Journal of Global Marketing ISSN: (Print) (Online) Journal homepage: https://www.tandfonline.com/loi/wglo20 Pathways to Global versus Local Brand Preferences: The Roles of Cultural Identity and Brand Perceptions in Emerging African Markets Abena A. Yeboah-Banin & Emmanuel Silva Quaye To cite this article: Abena A. Yeboah-Banin & Emmanuel Silva Quaye (2021) Pathways to Global versus Local Brand Preferences: The Roles of Cultural Identity and Brand Perceptions in Emerging African Markets, Journal of Global Marketing, 34:5, 372-391, DOI: 10.1080/08911762.2021.1886385 To link to this article: https://doi.org/10.1080/08911762.2021.1886385 Published online: 26 Feb 2021. Submit your article to this journal Article views: 251 View related articles View Crossmark data Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=wglo20 JOURNAL OF GLOBAL MARKETING 2021, VOL. 34, NO. 5, 372–391 https://doi.org/10.1080/08911762.2021.1886385 Pathways to Global versus Local Brand Preferences: The Roles of Cultural Identity and Brand Perceptions in Emerging African Markets Abena A. Yeboah-Banina and Emmanuel Silva Quayeb aDepartment of Communication Studies, University of Ghana, Accra, Ghana; bWits Business School, University of the Witwatersrand, Johannesburg, South Africa ABSTRACT KEYWORDS The effects of cultural identity on perceptions about and preference for global and local Global identity; local brands remain less understood. Using consumer cultural identity theory, this study tests identity; perceived brand assumptions that cultural identity drives perceived brand globalness and localness. It also globalness; perceived brand examines how such perceptions shape brand value assessments and preference formation. localness; consumerperceived value; brand The study draws on consumer data from two prominent emerging African markets, South positioning; global vs. local Africa and Ghana, to test the hypothesized relations through structural equation modelling. brand preference The findings support predictions that individuals’ cultural identity drives their perceptions of brands as local/global. Specifically, global identity drives global brand preference in both countries, but local identity was a weak driver of local brand preference in Ghana. The per- ceived value of local brands impacts local brand preference more than foreign brand prefer- ence. The study highlights several contributions on the pathways to global or local brand preferences that should benefit international marketing scholars and branding professionals. Introduction higher prestige and global citizenship leading to The homogenization of consumer needs and aspi- favoritism for global brands (Alden et al., 1999; rations around the world due to the rapid pace of Steenkamp, 2019). However, Batra et al. (2000) globalization (Riefler, 2012) has led many inter- posit that the factors underlying emerging market national firms to pursue global consumer seg- consumers’ attitude and preference for global ments (Strizhakova et al., 2008; Westjohn et al., brands go beyond established quality/prestige 2012). In recent decades, emerging markets, espe- associations. Consequently, divergent views have cially Africa, have become high growth markets emerged to challenge the notion of the exclusivity for many global brands (e.g. Samsung, Coca Cola, of favorable global brand associations (Holt et al., Unilever, Toyota, and Apple) (McKinsey Global 2004). Thus, a vital question is how and why Institute, 2016; Sinha & Sheth, 2017). Current esti- these brands also benefit from consumer percep- mates suggest that more than half of the top 50 tions of their “globalness”? (Steenkamp et al., packaged goods companies in the world benefit 2003; Xie et al., 2015). from the rapidly growing consumers in these Prior research suggests that local brands can markets (Signe, 2020), with some earning as much counter the threat posed by global brands as 14% of their global sales in Africa (Signe & through effective exploitation of their cultural Johnson, 2018). However, local brands in such capital (O€zsomer, 2012; Steenkamp, 2019; markets are not taking this challenge lying down. Steenkamp et al., 2003; Strizhakova et al., 2015). Increasingly, global brands face intense competi- Nevertheless, insights into how brands may tion from local contemporaries, such as is the case exploit cultural capital and resources to shape between Steer’s vs. McDonald’s and DSTV vs. attitudes toward them are scant making our Netflix in South Africa. understanding of how consumers evaluate global Initially, the extant literature maintained that and local brand cues toward preference formation brand globality evoked perceptions of quality, unclear. Furthermore, perceived brand globalness CONTACT Emmanuel Silva Quaye Emmanuel.quaye@wits.ac.za Wits Business School, University of the Witwatersrand, 2nd St David’s Place, Johannesburg 2050, South Africa.  2021 Taylor & Francis Group, LLC JOURNAL OF GLOBAL MARKETING 373 (PBG) and perceived brand localness (PBL) are global brands (see Balabanis et al., 2019; assets to their respective firms. Yet, our under- Diamantopoulos et al., 2019; Halkias et al., 2016; standing of how these brand perceptions influ- Swoboda et al., 2012 ). Second, we integrate key ence consumer value perceptions, especially of consumer culture factors in a holistic sequence of local brands as a mechanism through which pref- relations to explain consumers preference forma- erence toward global or local brands occur also tion in a globalized world, from an emerging remain underexplored (Swoboda et al., 2012). African markets context, which is less represented Drawing on Cultural Identity Theory (Arnett, in the global marketing research agenda (Burgess 2002; Zhang & Khare, 2009) and Consumer & Steenkamp, 2013). From a managerial perspec- Culture Theory (Steenkamp, 2019; Steenkamp tive, this study reveals that consumers’ global- et al., 2003), we propose that the desire for con- local identity constructions are vital to brand’s sistency between one’s identity and marketplace globalness/localness perceptions and global vs. stimuli is crucial for understanding consumer local brand preferences. Further, local brand evaluations and preference for local versus global owners may benefit from consumers’ perceived brands (Guo & Hong, 2018; Westjohn et al., value of local brands through the route of PBL. 2012). This observation is in response to calls that suggest that “increased attention to the dynamics of the global, and local beliefs will pro- Theoretical background and vide additional insights not available by examin- research hypotheses ing only global or local beliefs” (Strizhakova & Consumers’ cultural identity theory Coulter, 2019, p. 622). Notably, although local Antecedents to global/local brand perceptions and global identities can coexist, when consum- and preference ers’ global identities become salient or accessible, Cultural Identity Theory describes the extent to they tend to be attuned to the global brand cues which individuals internalize the values, beliefs more favorably than when their local identities and attitudes of cultural groups with which they become salient or accessible (Guo & Hong, self-associate voluntarily or by endowment 2018). Consumers become more sensitive and pay attention to cues or imagery that make the (Jensen, 2003). Jensen (2003, p. 190) defined cul- brands’ globalness or localness more attractive, tural identity as “a broad range of beliefs and depending on which identities are salient based behaviors that one shares with members of one’s on domain-specific factors. For example, a salient community.” The theory proposes that individu- local identity evokes feelings of positive associa- als adopt either local or global identities or both tions with local cultural values, heritage, tradi- in their construction of personal identity tions, and national identity that enhances (Balabanis et al., 2019), which then informs their perceptions of brand localness, and higher pur- adaptation to a globalized marketplace. chase likelihood. Global brand associations are As globalization intensifies, it is crucial to better activated through global identity salience understand how consumers’ local and global route. Notwithstanding, research documents that identity enactment influences their brand choices modern consumers tend to seek out both global (Tu et al., 2012). The cultural identity model sug- and local identities concurrently (Steenkamp, gests that (1) cultural identity is a crucial aspect 2019; Zhang & Khare, 2009); thus, this study of one’s self-concept, (2) cultural identity models consumers’ global-local identities and becomes salient when one must adapt to different their attendant influence on PBG and PBL and cultures, (3) cultural identity is dynamic and can global-local brand preference simultaneously (Xie shift in response to situational factors, and (4) et al., 2015). shifts in cultural identity can mediate market- The study affords several contributions to place adaptations and experiences (Sussman, scholarship and practice. First, we bring a new 2002). Cultural identities are not automatically perspective on the influence of consumers’ local- activated. Instead, numerous social, context-spe- global identities on the preferences for local or cific and individual factors can differentially 374 A. A. YEBOAH-BANIN AND E. S. QUAYE Figure 1. Conceptual framework. invoke particular cultural identities in a person’s exploitation of global symbols and imagery (i.e., varied identities (Forehand et al., 2002). Thus, a brand name, symbols, themes, brand logo, and consumer can have distinct local and global cul- spokesperson) in marketing communications and tural framework and move between them, given the belief that the brand is available in several the situation or context (Steenkamp, 2019). countries are the main channels through which While consumers may enact local and global brands can achieve higher perceived brand glob- identities simultaneously, the salient identity alness (Swoboda et al., 2012). Thus, PBG refers becomes more accessible in the face of particular to the extent to which a brand is regarded as a consumption goals. Tu et al. (2012, p. 35) suggest global player in the minds of the target consum- that, “a local identity means that consumers feel ers; being an essential aspect of global consumer they belong to their local community and identify culture positioning (Alden et al., 2006; Swoboda with local ways of life, while a global identity et al., 2012). means that consumers feel they belong to the glo- Conversely, local brands have strong aware- bal community and identify with a global life- ness of the domestic business environment, local style.” The self-identity, so constructed, creates a consumer needs, and enjoy strong cultural brand “readiness to engage in identity-congruent action image as a symbol of local traditions and cul- and to use identity-congruent mindset in making ture (Ger, 1999; Steenkamp et al., 2003; sense of the world” (Oyserman, 2009, p. 250). Swoboda et al., 2012). Local brands deliver Research focusing on the implications of con- greater benefits when they exploit cultural sumers’ perception of brands as global or local is resources and achieve the position as local cul- still growing (Alden et al., 2006; Swoboda et al., tural icons (Steenkamp et al., 2003). Effectively 2012). Drawing on consumer sources, extant lit- exploiting their perceived value, cultural resour- erature show that global brands deliver excep- ces and local symbolism, local brands derive tional value through the promise of higher competitive advantages. Resources such as local prestige, perceived quality, global identity, myths identity and local culture are two important fea- of foreign cultural origin (Batra et al., 2000; tures that local brands can benefit from. While Steenkamp, 2019), brand esteem, and brand cred- studies into anteceding perceptions about brand ibility (Holt et al., 2004), and higher consumer globalness and localness are minimal, evidence preference due to perceived globalness (Swoboda from other research domains suggest that cul- et al., 2012). Global brands may, thus, derive tural beliefs and orientations may be implicated advantages from their perceived brand globalness (Liang et al., 2011). We consider cultural iden- (PBG) (i.e., highly recognizable brand and avail- tity beliefs to influence consumer’s response to able in multiple world regions). Effective global (vs. local) brand positioning. JOURNAL OF GLOBAL MARKETING 375 Cultural identity antecedents to global/local brand more local consumers identify themselves, the perceptions and preference more sensitive they would be in recognizing local Identity is key to brand perceptions because con- branding cues (Westjohn et al., 2012). Such pos- sumers typically maintain attitudes and actions sibility is signaled by previous research which that reinforce their identity (Westjohn et al., demonstrates that when a consumer’s ethnic 2012). When a person’s local or global identity is identity is accessible, they prefer advertisements activated or accessible in a consumption context, with a spokesperson whose ethnicity is consistent this produces identity salience – a state of readi- with their own ethnic identity (Appiah, 2001; He ness that creates heightened sensitivity to iden- & Wang, 2015). Accordingly, we expect that the tity-relevant stimuli (Forehand et al., 2002). accessibility of consumers’ global or local identi- People strive to maintain consistency and coher- ties will predispose them to respond easily to ence of the self, so they acquire signs and sym- cognate global or local brand positioning cues as bols, develop attitudes and maintain behaviors a way of maintaining self-consistency: that help them to confirm that self-identification H1a: Consumers’ global identity will lead to positive (Strizhakova et al., 2013; Strizhakova & Coulter, evaluations of a brand’s perceived globalness. 2019; Westjohn et al., 2012). Consumers express favorable response to brand stimuli consistent H1b: Consumers’ local identity will lead to positive evaluations of a brand’s perceived localness. with their accessible identities (Guo & Hong, 2018), suggesting that their global/local identities Similar logic explains how consumers’ cultural can shape how they evaluate brands as global orientations shape their preference for local ver- or local. sus foreign products (Westjohn et al., 2012). The activation of a global identity may be Extant scholarship shows that consumers favors characterized by increased sensitivity to global stimuli that are consistent with their accessible brand positioning and vice versa (Forehand et al., cultural identities (Reed et al., 2012; Zhang & 2002). As shown by Aaker et al. (2001), accessible Khare, 2009). It is conceivable, therefore, that consumer traits shape attitudes to products with individuals’ sense of themselves and the ’cultural’ comparable traits or positioning. Diamantopoulos group they associate with leads them to respond et al. (2019) suggest that consumers’ dispositions favorably to brands perceived to have analogous such as global-cultural identity may drive brand identities. Individuals with a more open cultural perceptions, stressing that “who you are affects orientation either because of meaningful exposure how you perceive marketplace stimuli” (p. 43). to the external world or aspiration for such This is not to suggest that whether a brand is would view foreign brands favorably. They view global or local depends entirely on individual the world rather than their local culture as home perception. Brands attempt to construct bonafide and enact this identity through global consumer- personalities and identities over years of branding ism (Strizhakova et al., 2008). According to effort. However, the resulting notions formed Zhang and Khare (2009), consumers who readily from brands’ positioning cues are at the mercy, to access a global identity exhibit a stronger prefer- some extent, of individual idiosyncracies. That is ence for foreign products. why different marketing communication artifacts The global branding literature aptly recognizes are subject to varying interpretations by different the positive relationship between consumer cul- consumers. Factors such as sex, geographical loca- tural identity and identity-related objects, sug- tion and national identity have all been identified gesting that consumer global identity beliefs as shaping how people make sense of products influence preference for global brands (Alden (Aaker et al., 2001; Guo & Hong, 2018). et al., 2006; Guo & Hong, 2018; Zhang & Khare, In the context of the current study, the expect- 2009). Likewise, consumer local identity beliefs as ation is that the more global consumers identify construed in national identity are noted to influ- themselves, the more alert they will be to cues ence preference for local brands (Strizhakova & that infuse brands with global imagery and pos- Coulter, 2019; Zhang & Khare, 2009). Such con- ition them as global brands. In contrast, the sumers tend to hold ethnocentric consumption 376 A. A. YEBOAH-BANIN AND E. S. QUAYE beliefs and evaluate the merits of products based & Thompson, 2005) and orient their lives in a on cultural coherence between the product and certain direction (Tomlinson, 1999). The theory themselves (Steenkamp et al., 2003; Westjohn suggests that people’s core identities are defined et al., 2012). by their unique consumption practices. Such identity-infused consumption may be Historically, consumer culture was conceived subject to other variables, e.g. product category. to be mainly local in expression. Later conceptu- For instance, Cleveland et al. (2009) show that alizations recognized the place of the forces of consumers with strong cosmopolitan values and globalization (Arnould & Thompson, 2005). open cultural identities place more value on own- Thus, in the present globalized world, two main ing consumer electronics, luxury products and consumer culture groups – a local and a global globally popular apparel (which tend to originate culture group – represent abstract and yet mean- from industrialized countries). On the reverse are ingful groupings with which people identify and people with more ethnocentric values who place which subsequently informs their consumption more importance on local food and traditional behaviors. Steenkamp (2019, p. 3) defines global fashion styles. Sex, age, income and education (local) consumer culture as “a social arrangement also seem to matter as shown by Steenkamp and in which the relations between lived culture and de Jong (2010) who report that younger, well- social resources, and between meaningful ways of educated female elite with high income and social life and the symbolic and material resources on status are likely to buy global brands. Beyond the which they depend, are globally (locally) con- roles of product type and demographic factors, ceived and are mediated through deterritorialized, however, lie the underlying identity drivers of global (geographically anchored, local) markets.” local or global brands’ positive evaluations. Global and local consumer culture may serve According to Micevski et al. (2019), European as foundational theory that underlie the concep- consumers high on global identity showed a tualization of PBG and PBL. The key premise of strong preference for foreign products, whereas global and local consumer culture is that cultural those consumers high on national identity associations are vital sources of brand equity, showed a strong preference for domestic prod- especially when brands are able to effectively ucts, with EU identity showing a cross effect on align their positioning with consumers’ cultural both global and domestic products. Thus, con- attitudes and expectations (Alden et al., 1999; sumers tend to prefer brands that help them to Steenkamp et al., 2003 ). Consumer culture the- ory suggests that individuals who self-identify as verify and reinforce their self-concept, leading to belonging to a global culture due to the aspired the hypotheses that: to global ideals embrace similarities (instead of H2a: The more a consumer maintains a global differences) with people around the world, and identity, the greater the likelihood of global are concerned about global events (De Meulenaer brand preference. et al., 2015; Steenkamp & de Jong, 2010; H2b: The more a consumer maintains a local identity, Strizhakova & Coulter, 2013). They hold positive the greater the likelihood of local brand preference. attitudes toward global brands as these are viewed as a means to enacting their belonging- ness to the globalized culture (Strizhakova & Consumer culture theory Coulter, 2019), thus ushering them into a mod- Drivers of the perceived value of local brands ern global lifestyles (O€zsomer, 2012; Strizhakova In this section, we explore insights from con- et al., 2008). For such people, global products sumer culture theory to explain how the con- also represent symbols of achievement and are sumer culture groups to which individuals belong low-risk due to high-quality and consistent stand- orients their attitudes toward products. ards (O€zsomer, 2012; Strizhakova et al., 2011). Consumer culture theory argues that consump- We expect that consumers who perceive a tion patterns coalesce into meaningful thought brand to be a global player associates the brand elements that shape peoples’ identities (Arnould with higher quality, prestige and myths of global JOURNAL OF GLOBAL MARKETING 377 cultural origin. Such perceptions can have nega- local brands, we believe, can have cascading effects tive implications for the value perceived in com- of the value perceptions of other local brands. peting local brands (Steenkamp, 2019; Swoboda Given the seeming advantageous associations of et al., 2012; Xie at al., 2015). Previous studies global brands, local brand icons’ rise to high value confirm that global brands enjoy many benefits status may signal to consumers that local brands over competing local brands due to their high can deliver too. This should generate positive PBG because they offer meaningful value beyond associations for local brands generally. As shown functionality; a passport to a desired membership by O€zsomer (2012), local cultural cues engender of a global lifestyle (O€zsomer, 2012; Strizhakova & cultural proximity and enhance the attractiveness Coulter, 2008; Westjohn et al., 2012). Swoboda of local products to such consumer segments. et al. (2012) have, for instance, reported that glo- By being strongly connected to the local cul- bal retailer brands in China were associated with ture, local brands benefit from the effective use both functional and psychological value compared of cultural resources and having unique under- to competing local brands who were associated standing of local needs, tastes and preferences with functional value to influence store patronage. (O€zsomer, 2012; Swoboda et al., 2012; Xie et al., Therefore, being perceived as global per se 2015). Consumers who subscribe to the local cul- uplifts the value perceived in a brand which pla- ture may see these brands as giving them a ces it above local offerings since they do not meaningful cultural experience (Schuiling & command a similar capacity to provide consum- Kapferer, 2004). Besides, the ethnocentric tenden- ers the opportunity to participate in an aspired-to cies of such individuals should unleash value per- global consumer culture (Alden et al., 1999; ceptions in local products by engendering a sense Steenkamp et al., 2003). Accordingly, greater per- of support to the local economy (Shimp & cieved globalness of a brand should boost its Sharma, 1987). We predict that brands with high attractiveness while diminishing that of compet- PBL will engender positive attitudes toward other ing brands deemed local. This may be particu- local offerings. Sinha and Sheth (2017) explain larly true for durable, technology-intensive and that consumers in emerging markets make their high-involvement products and for consumers purchase decisions based on the perceived value with strong global consumption orientation of brands. As indicated earlier, the degree to (O€zsomer, 2012; Steenkamp, 2014; Strizhakova & which a brand is perceived as an icon of the local Coulter, 2015). Therefore, we conclude that: culture enhances the perceived value the brand H3a: Greater perceived brand globalness is negatively delivers (O€zsomer, 2012).Thus: related to consumers’ perceptions of value in competing H3b: Greater perceived brand localness is positively local brands. related to consumers’ perceptions of value in other Despite the strong influence of globalism, local local brands. consumer culture remains a pervasive force in consumer behavior and identity construction. Consumer perceived value of local products and Some consumers prefer local consumption global/local brand preference imagery because they associate easily with the local lifestyles, beliefs, values and attitudes, and A major concern to marketers is how to convert behaviors (Alden et al., 1999; Steenkamp, 2019). brand perceptions into favorable choices. Extant Many local iconic firms benefit from their high knowledge suggests a strong relationship between PBL since they imbue their brands with local sym- value perceptions and preference (Sweeney & bols and traditional imagery. We expect consum- Soutar, 2001; Wang, 2013). Accordingly, we expect ers who recognize the PBL of local icon brands the value perceptions formed by consumers from would perceive greater value in them as such indi- emerging countries about local and foreign brands viduals embrace local traditions, cultural imagery will shape their preference for local brands. Given and strong ethnocentric beliefs (O€zsomer (2012; the duality of foreign-local brand propositions Xie et al., 2015). The perception of value in such competing for the attention of such consumers, 378 A. A. YEBOAH-BANIN AND E. S. QUAYE choice in such environments is inherently subject to favor brands from the more industrialized to pro-cons evaluations, thus value assessments. In countries, leading to a general bias among emerg- choosing, such consumers must often both con- ing market consumers toward global brands as sider and question their national loyalties (Ang offering better value (Steenkamp et al., 2003; et al., 2000). Where the ensuing evaluation posi- Strizhakova et al., 2013). Once a local brand tions local brands as comparable, social and emo- assumes the position of high value, that percep- tional benefits of global brands (e.g. prestige and tion can challenge the erstwhile general low access to globalized lifestyle) may be eroded, lead- regard for local brands. This should make the ing to a reduction in their appeal. This is because consumer more receptive to the possibility of the perception of high value in local brands serves “good” local offerings. as conduits for self-expression and emotional and For example, Golden tree chocolate is an social benefits that may not be delivered by global iconic local chocolate brand in Ghana that prides brands (He & Wang, 2015) which are instruments itself in representing Ghana’s global leadership as for expressing global citizenship (e.g., Strizhakova a Cocoa producer as well as the cultural tradi- et al., 2008). tions of the Ghanaian people. It also emphasizes In addition, once that baseline is established its local production and ownership. Given the (that local offerings are just as good), individuals high regard the brand represents for Ghanaians, may allow themselves to entertain the notion of it can re-orient local consumers’ disposition using their consumption to support their local toward local brands as inferior. Extant branding economy (Guijun et al., 2006; Saffu & Walker, scholarship suggests that brand concepts serve as 2006), leading to a reduction in preference for “hostages” in the marketplace where they facili- global brands. In other words, local brands begin tate the identification of who to reward or punish to engender a sense of “us” while global brands for brand performance (Rao & Ruekert, 1994). By activate a sense of “them” which should favor the this, brands in alliance or even of shared heritage “former.” This logic is validated by findings from (e.g. family or parentage) are able to leverage vic- Swoboda et al. (2012) who show that local arious benefits from each other. We extend this retailers in China benefited from the psycho- logic to argue that when brands are identified as logical value they offer consumers to influence “local,” their localness becomes a shared point of store patronage.The more favorable the consum- reference that then can enable vicarious associa- ers’ perceptions of local brand value, the lower tions and benefits from each other. According to their likelihood of global brand preferences, espe- Merchant and Rose (2013), a brand’s heritage is a cially in non-durable, less technology-intensive critical tool that can engender nostalgic and vic- and low-involvement product categories that are arious effects. The more favorable the consumers’ imbibed with local cultural meanings. However, perceptions of local brand value, the greater the global brands with their high quality, prestige and likelihood of local brand purchases (O€zsomer, global myth may counter this effect. Thus; 2012; Strizhakova & Coulter, 2015; Swoboda et al., 2012). H4a: Perceived value of a local brand is negatively related to preference for a competing global brand. H4b: Perceived value of a local brand is positively related to preference for other local brands. The benefits of high value perception in a local brand are not limited to the focal brand as there can be cascading benefits for other local brands Methodology too. Because a key pathway to a local brands’ value is its cultural currency and shared heritage Data collection and sample (He & Wang, 2015; O€zsomer, 2012), the percep- To test the conceptual model, a survey-based tion of value in it should enhance the pro-con research design was used to obtain data from analysis that other local brands in general, face in respondents. Data was collected in South Africa their competition with global brands. Historically, and Ghana which were chosen for a number of brand value and quality assessments have tended reasons. The two countries represent some of the JOURNAL OF GLOBAL MARKETING 379 most progressive markets in sub-Saharan Africa. Table 1. Respondents profile. South Africa is the second-largest market in Factors South Africa Ghana Frequency (%) Frequency (%) Africa, and the dominant market leader in the Gender global south, with a population of over 50 million Male 149 (41.97%) 177 (53.8%) people. Ghana, on the other hand, is a crucial Female 206 (58.03%) 152 (46.2%)Age market in the West African region, with a popu- 18 24 99 (27.97%) 84 (25.38%) 25 34 132 (37.29%) 165 (49.85%) lation of about 30 million people. Both countries, 35 44 85 (24.01%) 52 (15.71%) therefore, are attracting the attention of many 45 54 25 (7.06%) 15 (4.53%) 55 and above 13 (3.67%) 15 (4.53%) global brands (Leke & Signe, 2018) as they are Education among the 11 countries that account for about Some primary school 11(3.15%) 4 (1.22%) Senior high school/matric 127 (36.39%) 21 (6.4%) 80% of the total wealth and consumer expend- Professional/technical diploma 69 (19.77%) 106 (32.32%) iture in Africa (Signe & Johnson, 2018). Bachelor’s degree/honours 115 (32.95%) 165 (50.3%)Postgraduate degree 27 (7.74%) 32 (9.76%) However, both countries have made strides in Income local production with South Africa having a Below R4,999/Below GHS999 74 (22.09%) 101 (35.31%)R5000–R15,999/GHS1,000–GHS2,999 103 (30.75%) 107 (37.41%) more robust local manufacturing sector. R16,000–R29,000/GHS3000–GHS4,999 73 (21.79%) 38 (13.27%) R30,000–R59,999/GH5,000–GHS8,999 58 (17.31%) 22 (7.7%) Both countries also have a robust and growing R60,000–R89,000/GHS9,000–GHS12,999 14 (4.18%) 10 (3.5%) middle class pursuing a globalized lifestyle that is R90,000 and over/GHS13,000 and over 13 (3.88%) 8 (2.81%) comparable to lifestyles in more industrialized NB: Disparities with overall sample sizes are due to missing cases on each variable. countries (Burgess, 2003). However, being collect- ivistic in cultural orientation, emphasis is typic- South Africa and 331 for Ghana. The effective ally placed on group rather than individual sample sex distribution was 42% male from interests (Darley et al., 2013; Gyekye, 1992; South Africa and 54% male from Ghana. The Schwartz, 2006), creating room for some default sample was generally young, with the majority attention for local brands. In addition, consumers falling in the 18–34 age bracket (South Africa ¼ in both countries are targets of frequent and 65%; Ghana ¼ 75%). In terms of education, as ongoing campaigns and conversations on high as 89% of respondents had completed senior national platforms about consuming local brands high school or higher for both South African and to give boost to their economies. Together, these Ghanaian respondents. About 70% of South make South Africa and Ghana unique and African respondents earn between R5000 ($335) dynamic markets to investigate our issues of inter- to R59, 999 ($4,079.93), whereas roughly 58% of est and test our conceptual model. Ghanaian respondents earned between GHS Data collection was done using the mall inter- 1,000 ($185) to GHS 8,999 ($1,665) as monthly cept approach. Trained field workers with experi- income. Income levels are comparatively higher ence in survey administration recruited respondents in South Africa than Ghana, hence the disparities. in five shopping malls in Johannesburg, South Table 1 provides the full details of the sample Africa, and four shopping malls in Accra, Ghana. characteristics. The target malls were spread across the capital cit- We used low involvement products as the focal ies to enhance representativeness. The selected product category in both countries (Riefler, malls stock both local and global brands and are 2012). In South Africa we used laundry deter- frequented largely by middle class individuals. gents – Maq detergent as the local and Ariel as Research assistants approached people as they the global brand. For Ghana, we used soft drink entered or exited the mall to introduce the study brands (hedonic product) – Special Cola (local and solicit voluntary participation. Upon consent, brand) and Coca-Cola (global brand). Different respondents were handed the questionnaire to com- product categories were used in the two countries plete (Xie et al., 2015; Zolfagharian et al., 2014). because these brands reflect two competing local A total of 385 surveys were completed in and global brand offerings in each country. Low South Africa and 347 in Ghana. Missing involvement product categories are common in responses led to the exclusion of some question- international marketing research (Ozsomer, 2012; naires leaving a final usable sample of 360 for Riefler, 2012). 380 A. A. YEBOAH-BANIN AND E. S. QUAYE Measures The measures for consumer perceived value Measures used in this study were drawn from tapped respondents’ evaluations of how well a extant literature and anchored on seven-point given brand meets their value tradeoff expecta- Likert-type scales: 1¼ strongly disagree to tions in terms of functional and psychological 7¼ strongly agree. Following Strizhakova and value. Items were derived from Walsh et al. Coulter (2015, p. 1), we operationalize local brands (2014) and Swoboda and Hirschmann (2016). as those brands “sold under a given name in one Finally, a measure for globalization attitudes was country or local region” while global brands are adopted from Spears et al. (2004) and used as a those brands “sold under the same name in mul- covariate. Table 2 shows the measurement items. tiple countries around the world.” The dependent variables, local brand preference and global brand Analysis and results preference, were measured as a consumer’s readi- Measurement model validation ness to choose a local versus global brand (O€zsomer, 2012; Zeugner-Roth et al., 2015). To validate the measurement model, and follow- Cultural identity refers to a broad range of ing Anderson and Gerbing (1988), we conducted beliefs about one’s self-perceptions based on a series of confirmatory factor analyses (CFA) for membership in a symbolic group or community. South Africa and Ghana independently, including Cultural identity can be construed as global (i.e. a multi-group CFA, followed by structural path worldwide, universal) community, or local (i.e., analysis with Mplus 8.3. The overall measurement national, traditional) community and as the mix- model showed a good fit of the models for the 2 ing of both global and local identities two countries (South Africa: v ¼ 604.67, df ¼ 2 (Strizhakova & Coulter, 2019; Westjohn et al., 373, p ¼ .00, v /df ¼ 1.62, Root Mean Squared 2012). As such, we define cultural identity as Error of Approximation [RMSEA] ¼ .04, consumers’ local and global identification. Thus, Comparative Fit Index [CFI] ¼ .95, and Tucker- local identity was measured with five items, while Lewis Index [TLI] ¼ .94, and Standardized Root global identity was measured with three items Mean Square Residual [SRMR] ¼ .05); Ghana: 2 from Zhang and Khare (2009). v ¼ 551.53, df ¼ 372, p ¼ .00, v2/df ¼ 1.48, PBG and PBL were measured with three items RMSEA ¼ .04; CFI ¼ .96; TLI ¼ .95; SRMR ¼ each from Steenkamp et al. (2003) by which .05 (Hu & Bentler, 1999). Table 2 highlights the respondents indicated whether they viewed psychometric properties of all the scale items selected brands as either local or global. The with their standardized loadings, composite reli- brands were selected after consulting with some abilities, Cronbach’s Alpha’s and average variance consumers in the local market to ascertain their extracted estimates for both countries. judgment of whether the focal local brand was We employed standard procedures to determine believed to be unique to and symbolic of the convergent and discriminant validity of the con- domestic country. In contrast, the focal global structs (see Table 2). First, the standardized load- brand was assessed to determine whether con- ings for each item was strong (k > .60) and sumers believed that the brand was global and loaded their respective constructs for both South available in multiple countries. We follow the Africa and Ghana. Composite reliability (CR) approach by Ozsomer (2012), where separate scores for the measures in both countries ranged brands were used to tap into brand globalness from .75 to .96, thereby exceeding the minimum and localness. Steenkamp et al. (2003) opine that recommended boundary of .70. Also, the average consumers perception of a product’s globalness variance extracted (.51.85) for the measures were or localness per se offer added value and benefits higher than the minimum recommended bound- different from associations the brand may have ary of .50, thus confirming convergent validity such as higher quality and prestige for global (Fornell & Larcker, 1981). Second, Tables 3 and 4 brands, and deeper awareness of local needs and show that the square root of the average variance authenticity for local brands. extracted for each construct is higher than the JOURNAL OF GLOBAL MARKETING 381 Table 2. Measurement items. South Africa (N¼ 360) Ghana (N¼ 331) Constructs and measurement items k CR AVE CA k CR AVE CA Global identity (Zhang & Khare, 2009) I care about knowing about global events. 0.62 0.74 0.49 0.82 0.62 0.72 0.46 0.77 I identify that I am a global citizen. 0.60 0.76 I believe people should be made more aware of how connected 0.85 0.64 we are to the rest of the world. Local identity (Zhang & Khare, 2009) I feel very proud to associate with South African /Ghanaian culture 0.71 0.80 0.44 0.87 0.65 0.80 0.45 0.84 I get together with other South Africans/Ghanaians very often. 0.57 0.75 I have many South Africans/Ghanaians with whom I am very close. 0.74 0.66 I respect my local traditions 0.53 0.66 I care about knowing local events. 0.74 0.63 Perceived Brand Globalness (Steenkamp et al., 2003; Swoboda et al., 2012) To me, Ariel/Coca-Cola is a global brand. 0.82 0.84 0.64 0.93 0.77 0.81 0.59 0.91 I do think consumers in other parts of the world buy Ariel/Coca-Cola. 0.76 0.74 Ariel/Coca-Cola is sold all over the world. 0.82 0.80 Perceived Brand Localness (Steenkamp et al., 2003; Swoboda et al., 2012) I associate Maq detergent/Special cola with things that are South African/Ghanaian. 0.69 0.86 0.67 0.85 0.78 0.85 0.65 0.94 To me, Maq detergent/Special cola represents what South Africa/Ghana is about 0.92 0.81 To me, Maq detergent/Special cola is a good symbol of South Africa/Ghana. 0.82 0.82 Consumer perceived value (Swoboda et al., 2012; Walsh et al., 2014) Maq detergent/Special Cola has consistent quality 0.75 0.88 0.55 0.89 0.76 0.90 0.60 0.92 Maq detergent/Special Cola is well made. 0.78 0.84 Maq detergent/Special Cola is a brand that I would enjoy eating. 0.82 0.89 Maq detergent/Special Cola makes me feel good. 0.78 0.82 Maq detergent/Special Cola offers value for money. 0.72 0.74 Maq detergent/Special Cola is a good product for the price. 0.57 0.55 Globalization attitude (Spears et al., 2004) Increased economic globalization … … encourages a high level of personal freedom and choice. 0.81 0.84 0.57 0.90 0.64 0.85 0.59 0.80 … leads to quality and technical advances. 0.82 0.74 … provides consumers with the goods and services they want. 0.73 0.89 … maximizes consumer choice for products and services. 0.63 0.78 Global brand preference (O€zsomer, 2012) I am willing to buy products made by Ariel/Coca-Cola. 0.86 0.93 0.81 0.87 0.66 0.86 0.68 0.84 It is very likely that I would buy Ariel/Coca-Cola the next me I buy soft drink/detergent. 0.91 0.92 I would certainly buy Ariel/Coca-Cola if it was available. 0.92 0.87 Local brand preference (O€zsomer, 2012) The next time that I buy soft drink/detergent, I would choose Special Cola/Maq. 0.93 0.94 0.85 0.92 0.93 0.93 0.82 0.84 It is very likely that I would buy Special Cola/Maq in the future. 0.89 0.88 I will consider Special Cola/Maq for my next purchase. 0.94 0.90 CFA Model fit indicators: South Africa v2 (d.f.) ¼ 604.670 (373); RMSEA ¼ 0.04; CFI ¼ 0.95; TLI ¼ 0.94; SRMR ¼ 0.05; Ghana v2 (d.f.) ¼ 551.526 (372); RMSEA ¼ 0.04; CFI ¼ 0.96; TLI ¼ 0.95; SRMR ¼ 0.05; k ¼ standardized factor loading, CR¼ composite reliability, AVE¼ average variance extracted, CA¼ Cronbach’s alpha. South Africa: product category – detergent; global brand – Ariel; local brand: Maq; Ghana: product category – soft drink; global brand – Coca-Cola; local brand: special Cola. Table 3. Descriptive statistics and inter-construct correlations – South Africa. # Constructs Mean SD CR 1 2 3 4 5 6 7 8 1 Global identity 5.34 0.24 0.74 (0.70) 2 Local identity 5.65 0.75 0.80 0.50 (0.66) 3 Perceived brand globalness 4.64 1.62 0.84 0.13 –0.00 (0.80) 4 Perceived brand localness 4.40 1.61 0.86 0.20 0.31 0.15 (0.82) 5 Consumer perceived value 4.43 1.03 0.88 0.12 0.17 0.00 0.45 (0.74) 6 Global brand preference 4.67 1.86 0.93 0.17 0.05 0.28 –0.04 –0.12 (0.90) 7 Local brand preference 4.08 2.87 0.94 0.13 0.13 –0.09 0.39 0.67 –0.12 (0.92) 8 Globalization attitudes 5.39 1.16 0.84 0.38 0.40 0.03 0.21 0.10 0.13 –0.01 (0.75) Note. N¼ 360; SD¼ Standard Deviation; CR¼ composite reliability; square root of AVEs are on the diagonal. inter-construct correlations (Bagozzi & Yi, 2012; Podsakoff et al. (2003), we adopted both proced- Fornell & Larcker, 1981), thus confirming discrim- ural and statistical remedies to address CMV. inant validity in South Africa and Ghana. The procedural remedies included the adoption Common method variance (CMV) poses a of previously validated scales to measure con- considerable threat to studies undertaken through structs. Instructions were included in the survey cross-sectional research because they can bias the instrument that encouraged respondents to results (Podsakoff et al., 2003). Following respond honestly and assured anonymity. 382 A. A. YEBOAH-BANIN AND E. S. QUAYE Table 4. Descriptive statistics and inter-construct correlations – Ghana. # Constructs Mean SD CR 1 2 3 4 5 6 7 8 1 Global identity 5.43 0.72 0.72 (0.68) 2 Local identity 5.66 0.80 0.80 0.77 (0.67) 3 Perceived brand globalness 5.13 1.60 0.81 0.34 0.28 (0.77) 4 Perceived brand localness 5.33 1.98 0.85 0.42 0.60 0.43 (0.81) 5 Consumer perceived value 5.27 1.05 0.90 0.40 0.60 0.25 0.39 (0.77) 6 Global brand preference 4.42 1.11 0.86 0.22 0.06 0.17 0.02 –0.16 (0.82) 7 Local brand preference 5.54 2.43 0.93 0.28 0.54 0.10 0.32 0.75 –0.28 (0.91) 8 Globalization attitudes 5.53 0.91 0.85 0.67 0.65 0.43 0.41 0.47 0.14 0.33 (0.77) Note. N¼ 331; SD¼ Standard Deviation; CR¼ composite reliability; square root of AVEs are on the diagonal. Table 5. Measurement invariance testing. measurement intercepts are made invariant, RMSEA allowing factor mean and factor intercept com- Model X2 df P value (Prob  .05) CFI parisons across groups (Muthen & Asparouhov, Configural 1432.433 746 .000 .056(.048) .94 2018). Table 6 presents a summary of Metric 1490.297 768 .000 .056(.048) .94 Scalar 1688.565 790 .000 .061(.054) .92 MGCFA results. Metric vs configural 57.865 22 .000 Overall, the configural invariance of the two- Scalar vs configural 256.132 44 .000 2 Scalar vs metric 198.267 22 .000 group CFA produces a reasonable model fit: v ¼ 1432.433, d.f. ¼ 746, p ¼ .00, RMSEA ¼ .05; CFI The statistical remedy used a confirmatory fac- ¼ .94; TLI ¼ .93. Thus, the findings support the tor analysis based on Harman’s single factor. partial invariance of the factor pattern (configural The CFA was used to ascertain whether a single invariance), the partial invariance of the factor latent factor could fit the data better than a mul- loadings (invariance), and the partial invariance tifactor model (Malhotra, Kim, & Patil, 2006). of the error terms (scalar invariance) of all the Exceptionally poor fit was observed for the single model constructs. Hence, the measurement mod- factor in both countries. These results was com- els for South Africa and Ghana are acceptable. pared with the multifactor model, providing con- firmation that the latter is better and that CMV Hypothesis testing does not seem to pose any problem in both countries. The results from the structural model are pre- sented in Table 6 and Figure 2, which show the Cross-national measurement validation parameters for the hypothesized paths, covariates Since two countries were involved in this study, and the goodness-of-fit scores for each sample we performed measurement invariance testing and aggregate sample. The model fit estimates using multi-group confirmatory factor analysis were satisfactory (South Africa: v2 ¼ 634.42, d.f. (MGCFA). Measurement invariance was per- ¼ 386, p ¼ .00, RMSEA ¼ .04, CFI ¼ .94, TLI ¼ formed to confirm that the questionnaire does .93, SRMR ¼ .06; Ghana: v2 ¼ 589.44, d.f. ¼ reasonably measure the same construct in the 385, p ¼ .00, RMSEA ¼ .04, CFI ¼ .95, TLI ¼ same way between the South African and .94, SRMR ¼ .06). Ghanaian samples (Vandenberg & Lance, 2000). As predicted, consumer global identity is posi- Configural, metric (i.e., weak factorial invariance) tively related to PBG (South Africa: b ¼ .13, and scalar (i.e., strong factorial invariance) assess- t¼ 1.78, p < .10; Ghana: b ¼ .46, t¼ 6.39, p < ments of the eight-factor model were performed. .01). This supports H1a, although the effect is With the configural invariance estimation, no greater in the Ghanaian sample. Also, consistent equality restrictions across groups are imposed with our prediction in H1b, consumer local iden- for the parameters. On the other hand, metric tity is positively related to PBL. This finding is invariance imposes equality on the values of the consistent across the two countries (South Africa: factor loadings across the groups. This allows a b ¼ .33, t¼ 6.43, p < .01; Ghana: b ¼ .61, cross-group comparison of factor invariances and t¼ 10.13, p < .01). structural associations in SEM. The scalar invari- The results also show that global identity pre- ance indicates that both factor loadings and dicts global brand preference in both countries JOURNAL OF GLOBAL MARKETING 383 Table 6. Structural parameter estimates and goodness-of-fit indices. South Africa Ghana Total sample Hypothesized path b t-values b T-values b T-values H1a: Global identity ! Perceived brand globalness 0.13 1.78† 0.46 6.39 0.29 5.18 H1b: Local identity ! Perceived brand localness 0.33 6.43 0.61 10.13 0.46 11.00 H2a: Global identity ! Global brand preference 0.16 2.18 0.31 2.06 0.59 9.48 H2b: Local identity ! Local brand preference 0.07 1.18 0.17 1.80† 0.10 1.98 H3a: Perceived brand globalness !Consumer perceived value –0.09 –1.35 0.03 0.33 0.04 0.91 H3b: Perceived brand localness ! Consumer perceived value 0.48 7.72 0.94 7.30 0.51 11.87 H4a: Consumer perceived value ! Global brand preference –0.15 –2.23 –0.34 4.47 –0.24 –4.86 H4b: Consumer perceived value ! Local brand preference 0.68 17.13 0.69 –9.75 0.76 29.41 Covariates Globalization attitudes ! Global brand preference 0.08 1.14 0.07 0.51 0.04 0.62 Globalization attitudes ! Local brand preference –0.11 –2.11 –0.11 –1.54 –0.12 –3.04 SEM goodness of fit measures v2 634.423 589.444 730.843 d.f. 386 385 383 RMSEA 0.04 0.04 0.04 CFI 0.94 0.95 0.96 TLI 0.93 0.94 0.95 SRMR 0.06 0.06 0.06 Figure 2. SEM path model with coefficients. (South Africa: b ¼ .16, t¼ 2.18, p < . 05; Ghana: relationship between the PBG and CPV of the b ¼ .31, t¼ 2.06, p < .05), supporting H2a. local brand is negative (as expected) but non-sig- However, while local identity marginally influen- nificant for South African consumers (b ¼ .09, ces local brand preference in Ghana (b ¼ .17, t ¼ 1.35, p > .05), and positive and non-sig- t¼ 1.80, p < .10), the relationship is not signifi- nificant for Ghanaian consumers b ¼ .03, t ¼ cant among the South African sample (b ¼ .07, .33, p > .05). However, H3b, which argued that t¼ 1.18, p > .05). Accordingly, H2b is par- perceived localness of a brand should relate posi- tially supported. tively to consumer perception of value in other Moreover, we hypothesized that the ways con- local brands found support in the data. As pre- sumers perceive brands, either as global or local, dicted, the relationship between the PBL and will influence their perception of value in local CPV of local brands is significant and positive in brands. Specifically, we expected, in H3a, that a both countries (South Africa: b ¼ .48, t¼ 7.72, p brand’s perceived globalness will reduce the per- < .01; Ghana: b ¼ .94, t¼ 7.30, p < .01). Lastly, ceived value of a competing local brand. The H4 hypothesized the effects of consumers’ per- findings do not fully support H3a as the ceived value of local brands on preference for 384 A. A. YEBOAH-BANIN AND E. S. QUAYE foreign (H4a) versus local brands (H4b). As pre- with a more global lens and vice versa corroborat- dicted, the CPV of a local brand is negatively ing findings by Balabanis et al. (2019). Cultural related to preference for a competing global identity offers a frame from which consumers brand (South Africa: b ¼ .15, t ¼ 2.23, p < assess and form impressions about brands, and .05; Ghana: b ¼ .34, t ¼ 4.47, p < .01), lend- also how they respond to global and local posi- ing support to H4a. The study also found support tioning cues in brands’ communication efforts. for H4b which argued that the CPV of a local Clearly, and as argued by Diamantopoulos et al. brand engenders preference for other local brands (2019), “who you are affects how you perceive (South Africa: b ¼ .68, t¼ 17.13, p < .01; Ghana: marketplace stimuli” (p. 43). b ¼ .69, t¼ 9.75, p < .01). The results also show that individuals’ cultural identities predict their preference for local and Discussion and conclusions global brands, albeit with some cross-country nuances. In both samples, individuals who self- In many emerging markets, consumers must fre- define as global citizens show a preference for quently choose between global and local prod- global products. However, when it comes to the ucts. The former often ride on their longevity link between local identity and local brand prefer- and associations with quality and proven stand- ence, it is only marginally active among the ards while the latter enjoy notional proximity to Ghanaian sample and not at all among the SA the consumers. On the downside, local brands suf- sample. Similar indications of differences have pre- fer associations with poor quality while foreign viously been reported. For instance, Strizhakova products suffer from perceptions that they et al. (2008) reported that countries differ in how threaten the viability of local economies. These consumers use signals of self-identity in choosing (dis)advantages have been well documented in the global versus local brands. literature (see O€zsomer, 2012; Strizhakova et al., We reason that historical advantages may have 2011; Swoboda et al., 2012; Xie et al., 2015). something to do with the difference observed. Clearly, perceptions held about brands, Historically, African markets have been export whether as global or local, matter in how emerg- destinations for products from industrialized ing economy consumers make choices (Batra countries, thereby nurturing local tastes for et al., 2000; Morgeson et al., 2015). This study imports (Agyenim-Boateng et al., 2015). It argued that not only do such perceptions matter appears that this may have so conditioned local but that their formation is preceded by factors citizens that even their imbibing a local identity pertaining to how individual consumers view and may not have strongly eroded the love for define themselves. Using two established IM the- imported goods of which global brands are part. ories – cultural identity and consumer culture Further explanation (in this case of the cross- theories – the study tested the veracity of a country difference) may lie with the extent of model proposing links from individual identity economic integration of the two countries. South through brand localness/globalness and value per- Africa being a larger and more globally integrated ceptions to preference formation. Data from two market than Ghana (African Development Bank, emerging African countries, South Africa and 2014), it is possible that her citizens may have Ghana, were used to test the links. imbibed a more global lifestyle than in Ghana, The findings validated the expectation that leading to their lower preference for local brands. individuals’ cultural identities are strongly welded An additional explanation may come from the to how they form perceptions about brand local- heavy hegemonic culture transfers into emerging ness/globalness giving credence to the cultural markets which may have rendered even local identity theory logic which shows that the identi- identity individuals to be so closely in contact ties individuals construct of themselves shape with foreign lifestyles that it re-orients how their how they interpret the world (Balabanis et al., identity cues impact their market behaviors. 2019; Oyserman, 2009). Per our findings, individ- The study also found partial support for the uals with a global identity tend to view brands argument that consumers’ perception of brands, JOURNAL OF GLOBAL MARKETING 385 as either global or local, informs their value per- advantage they can leverage provided their offer- ceptions of local brands. On the one hand, we ings meet baseline value assessments. find that the relationship between the PBG and CPV of the local brand is weak and varies across Practical implications countries (negative in South Africa and positive in Ghana). In other words, where consumers The findings of this study portend a number of interpret brands through a global lens, it does guidelines for brand managers and communica- not necessarily temper with their value percep- tors. Given the finding that consumers’ self-defin- tions of competing local offerings. This contrasts ition shapes their perceptions about products and current theorizing that the value of local brands brands, and subsequently their preferences, brand can be susceptible to perceptions held about glo- managers need to pay more attention to their bal ones (O€zsomer, 2012; Strizhakova et al., 2008; segmentation practices. Particularly for local Swoboda et al., 2012). While the quality associa- brands seeking a bite of the advantage long tions global brands enjoy are known to present a acquired by their foreign rivals, the findings place corresponding challenge to local brands value on emphasizing cues of cultural proximity (Steenkamp et al., 2003), the effect may be sub- and shared fortunes in promotional activities and ject to contextual differences. In addition, the targeting these to consumers with a local identity. cultural currency and shared fortunes that local These individuals are more sensitive to such cues brands represent may activate strong value in and also more amenable to the value they prom- local brands to give them stability in their com- ise. Accordingly, promotional efforts should petition against a global brand. As O€zsomer deploy emotional appeals that emphasize local (2012) argues, local cultural cues engender cul- symbols and cultural values to create connections tural proximity that enhance the attractiveness of with consumers (Steenkamp et al., 2003; local products. Steenkamp, 2019; Swoboda et al., 2012). Brand In contrast, the relationship between PBL and managers who can invoke cultural meanings, CPV of local brands is significant and positive in authenticity and a sense of traditional affinity will both countries, giving further impetus to our rea- enjoy the psychological benefits of their high soning in the preceding paragraph. The thinking localness (He & Wang, 2015; Ozsomer, 2012; Xie that brands viewed with a local lens benefit from et al., 2015). While global consumer culture ethnocentric associations is widely accepted exerts a significant impact on most domestic (O€zsomer, 2012; Steenkamp, 2019). This is markets, local consumer culture still remains a because the cultural roots local brands share with strong cultural force in today’s marketplace consumers facilitate value perceptions via func- (Steenkamp, 2019). Marketers in emerging tional and emotional considerations (O€zsomer, African markets should capitalize on their unique 2012; Steenkamp, 2019). awareness of their local communities and their Lastly, the study found support for the flexibility to adapt to changing consumer needs hypothesized links between the perceived value of to achieve strong competitive advantage. The local brands and preference. Specifically, the find- local identity effects of local brands should be ings show that when consumers perceive local emphasized as part of the local consumer culture brands to be of high value, their preference leans positioning (Guo & Hong; 2018; Ozsomer, 2012; toward them and away from foreign products. Westjohn et al., 2012) This consolidates the established links between However, this by itself will not necessarily CPV and preference (Wang, 2013) to show that deliver a higher preference for local brands. The where product evaluations position local offerings litmus test for this, it appears, is for such brands as comparable to global ones, the former gains in to emphasize their comparability with foreign competitive advantage (Guijun et al., 2006; Saffu brands in terms of the value they offer. As the & Walker, 2006). We reckon, therefore, that the findings show, the perception of value in local cultural roots local brands share with consumers brands is positively related to preference for such (O€zsomer, 2012; Steenkamp et al., 2003) are an brands and inversely related to preference for 386 A. A. YEBOAH-BANIN AND E. S. QUAYE competing global ones. Extant studies show that expanding urban populations who pursue life- consumer perception of brand localness works styles similar to those in Western societies effectively through psychological value mechan- (Strizhakova et al., 2008). The ability to encour- ism to influence purchase likelihood (Swoboda age global brand preferences to global identity et al., 2012). Consistent with findings in this further encourages segmentation strategies that study, local brand managers should capitalize on focus on global consumer culture norms. the psychological value route to local brand pref- However, as local brands gain comparability in erence (Signe & Johnson, 2018). The psycho- terms of the value offered, this will erode the logical benefit of being symbolic of local country preference such brands command among global delivers value that only local brands can appro- identity consumers. To that extent, such brands priate (Alden et al., 1999; Ozsomer, 2012; may consider alternative positioning strategies Steenkamp et al., 2003). Thus, once local brands beyond their globalness. Glocal or hybridized are effectively positioned as offering psychological positioning may be effective, allowing them to and functional value that is unique to competing leverage their globalness while grounding them in global brands, the cultural group allegiances of the unique cultural context (Steenkamp, 2019; such consumers will be activated to shape prefer- Strizhakova & Coulter, 2019; Xie et al., 2015), ence. Such strategy improves the attractiveness of reducing the emotional advantages local brands local brands so that consumers with salient local unleash by establishing baseline comparability. If identity would see value in them. Accordingly, having favorable local attributes work to the local brands seeking to compete against foreign benefit of established local brands, then it appears brands may need to pay closer attention to their that global brands in emerging markets may need positioning cues and emphasize their localness. to build local ties and invoke them in promo- For global brands in emerging markets, the tional messages. For instance, instead of entry findings suggest that emphasizing globalness cues strategies emphasizing exports (Nemkova et al., in their positioning strategies are very effective as 2012), setting up local factories to produce locally it attracts the attention of those individuals with branded offerings may facilitate semblance of the a global identity and subsequently shapes their shared heritage with consumers (Ang preference (Swoboda et al., 2012; Westjohn et al., et al., 2000). 2012). Global brand managers stand to benefit in The study samples in both countries are mil- Africa if they position their brands to appeal to lenials. Africa’s young populations are increas- global identity consumers since they appreciate ingly urban and affluent compared to populations the opportunity to become global citizens in other developing and developed regions (Signe through global brand consumption (Halkias & Johnson, 2018). Analysts observe that Africa’s et al., 2016; Strizhakova et al., 2008; Strizhakova population is increasing at an average of 2.2%, & Coulter, 2019). The myth of global brand ori- greater than twice that of Asia, and approxi- gins and membership to an aspired-to global mately two-thirds of its residents are below community are attractive psychological benefits 25 years (Signe, 2020). These forecasts bolster in emerging markets due to the allure of global- Africa’s positive demographic outlook. Hence, ization (Alden et al., 1999; Batra et al., 2000; with globalized millenial consumers, global and Steenkamp, 2019). Steenkamp (2019) notes that local brands can benefit greatly from these unique as globalization processes stalls due to recent consumer groups (Strizhakova et al., 2012). trends, global brands should emphasize the local relevance to remain attractive. Global consumer culture is active in emerging African markets. Limitations and directions for future research Hence, brand positioning that emphasizes global The findings outlined here are by no means a identity will make the brand attractive for being complete account of global and local brand pref- global per se. Global consumer culture appeals erence, especially in emerging African markets. will still work in emerging African markets where They are constrained by some limitations that income levels are growing among a vibrant and also point to directions for future research. First, JOURNAL OF GLOBAL MARKETING 387 although the study attempts to draw responses Experimental designs that manipulate relevant from two emerging African countries, this is not factors would be essential to advance our under- adequate to account for varying consumer global standing and validate our research findings and local cultural orientations that may explain (Davvetas & Diamantopoulos, 2016). behavior across Africa. Future research may Third, the paper highlights the need to benefit from drawing insights from several advance research relating to the idea of the per- African countries in a large-scale study. African ceived value of local brands. The international countries are poorly represented in the inter- marketing literature focuses disproportionately on national marketing research literature (Leonidou the perceived value of global brands. However, we et al., 2018). Hence, such efforts would provide a show that consumers’ perceived value of local much-needed enrichment of our understanding brands seems to shed light on their attitudes and of global-local brand preferences in Africa. Also, preference for global relative to local brands. replicating this study in other African countries Researchers are therefore encouraged to investigate or emerging markets is crucial to demonstrate further the underlying mechanisms that promote the generalizability of our findings. At the same appreciation of value in local brands beyond per- time, a comparative study of emerging African ceived brand localness as established in this study and advanced Western markets would make for (O€zsomer, 2012; Swoboda et al., 2012). an equally important research avenue. Finally, future researchers are encouraged to Second, the research is based on two (global test the relational effects of cultural identity and and local) brands in each country. Broadening brand globalness and localness on one hand, and the product categories to include high involve- the impact of cultural variables on the other. ment vs. low involvement and experiential/ Schwartz (2006) cultural value orientation offers hedonic, symbolic and utilitarian products would exciting avenues for exploring the role of the pre- potentially show differences in consumer con- vailing values in emerging markets in condition- sumption orientations and choice patterns. The study could also benefit from using a paired ing the effects of global and local identity on the choice approach where respondents would evalu- established outcomes. For example, consumers ate competing pairs of local and global brands in who place high emphasis on embeddedness ver- different product categories (Ozsomer, 2012; sus autonomy may express a stronger local than Swoboda et al., 2012). We recognize that this global identity to influence local relative to global study is constrained by the varied conditions brand preferences. Alternatively, high autonomy under which all the hypotheses may be tenable. individuals are more likely to emphasize their Hence, future replication studies that occur in global than local identity to influence global rela- different contexts with different products catego- tive to global brand preferences. The relational ries and under unique study conditions are rec- influence of cultural value orientation on the per- ommended to enrich our understanding. ceived globalness and localness of brands holds Future research should also use actual prefer- strong promise for international marketing ence data to ascertain whether globalness or research in accounting for contextual predictors localness of brands exerts the greatest effect. of global versus local brand preferences in emerg- Moreover, while the study sought to determine ing and advanced markets. the extent to which PBL and PBG influenced perceived value of local brands, it would be ORCID beneficial for future studies to evaluate similar mechanism for perceived value for global Abena A. Yeboah-Banin http://orcid.org/0000-0002- 6947-0452 brands. In that way, the best route for explaining consumer perceived value of local relative to glo- bal brands will be ascertained. 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