University of Ghana http://ugspace.ug.edu.gh SCHOOL Of PUBLIC HEALTIf COLLEGE Of HEALTH SCIENCES UNIVERSITY Of GHANA EVALUATING THE BARRIERS AND BENEFITS REALI2..ATlON IN [- HEALTH SOLUTIONS IMPL~~::ATION AND ADOPTION IN A CASE STUDY OF THE VOLTA RIVER AU11IORIn' HEALTH SERVICES LIMITED (VHSL) University of Ghana http://ugspace.ug.edu.gh SOGNATUR£ .... • . DATE •.. ~.::.~~:.~~. ...• fRANCF.s 8AABAD"COSTAVJtOOM(PhD)SKiNA~. University of Ghana http://ugspace.ug.edu.gh My IhInks110 10 my Maker and God WF.rofmyLord and Sa"io\Ir.lc$uSChriflfor lM II'Keand~nJlhIOIIOIhI"O\!ihlhc:MHlpro~"""""SUC«Hfi.dly Isir!mlItylbankmylritliamsupnvisor.Dr. FtMCCSBaabaO'-coaVroomforber irnlJlff\MtupponllQdelTecti~ luidanceanddirection.~.lwillf~bc:lf*fu1 I Q. ..... ""Il'n'AlIIhooiry.for bo:rsupponin pro"idi"i.UIM~~~me:nlationsl""",edfortbc...m. 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University of Ghana http://ugspace.ug.edu.gh University of Ghana http://ugspace.ug.edu.gh lISTOf ABBREVIAllONS __. .... ..-.-•. - - •. - ..... - ..... -----------.. --.. 1.1 a-fiUboI~ ___- _. . -.-__- -_··-- · 1.1 CMII,,,,, .. to.H..JdISoIUlioru ..._ . _. ......_ ..... .._ ._. . __. . __5 1.J E/omOlVlA ._._._ ...... __. _._ .. .. _ - ..... - ........ -.----.---.--, U ...... _ __. __. _____. . __. _._. . _._. . _. __. _._6 1.s OIoJeo\i_or~----.--... - ... -..- ........ -.-.---.--.-- ···--·-.--1 1.s.1 Spcc;Ik~.-.• _ .--.-.---._. .. --....... _.--..._ .. - .. .- ..• --.-.-.-•.• I .. ~QoIooI\oM _. __• _ ___. _._._• . __. _________ , 1.1 ~"-'-____. _ __. _ ____. . , 1.10 ~111~ ....._ . __. __. _._ __" CHAFTERTWO •..... _. ... _. • l.lT1!1ATUREREVIEW ______. _ ...... _ •.. __• .. ___. . __ ..•.. _ .•_ _ .. _. .... .•_ __. __ ...• 12 1.0 ~.---.-----.-;--.-.----------_ __ . __. . __. __ .. _12 University of Ghana http://ugspace.ug.edu.gh 2.6.1 Cranr. . 1d khool oIM..,. .......' BRM rnn-"", .. _ 2.6.( Thclnpu'.T...,.f~ ..... (ITO'ModtI .... ....... _. ....... _ .. ~ ..... H.H_. __ a-tiu~Nftwart"""""'(hriI""') ... _._._._~ ___ 4D BcncIUMoooiai ... kevlewMd e. ...... ._ _ ._. . _._._ ... _._._. __ ~ .. ~ .. _ 4 1 University of Ghana http://ugspace.ug.edu.gh )J Rc--=~AW-~" -'_' __' _"_'_'_ __ "_'~' __' _'_'_ _' _' __' ''' }.l $rooobr AlU_. __. _ ___. . _._. ___ ._. . ___· _· ___• _ _· _ __· _·_~ JA ShId)r ............. _. __. _. ___. _ •• __· _·_·_··_·_. . ·_ _· ·_·_ ___ ·· ___· 45 4.1 ~""""",,;.x.r:tI~_. ___. _. . _._. . __~ '" 4.1 .1 Worl ........... O',.,-ar...,....._ ..... ___ ._ __ .... __5 11 U SrWIooIdcn~"-lllPiII5I~." ... __. .. "._" __" U5alb...,Jdert,s.rilr..Doool.£vc ....i nst~ ....•. _ .........•.. __. _. . U a-ftto~_._ ..... __ ...... __. . _. __. .. __. ... _____ ._.n 4.' J ""-"'c .... rcponincboooofiu _ •. _. _____. _ __. _10 U J BndIIo ...... _ ___. _ _______. 1 4.)", o-r. ..... u...;,.,...... __. _ __. . ___. _ _l l University of Ghana http://ugspace.ug.edu.gh University of Ghana http://ugspace.ug.edu.gh HeolIth.nI'onnationT..,hnoI°8y.othc",,'i. . kno"1I .. c.Healthmlutiooson:lIOtnew H __. thesctolutionJlR'bi&hJYM>PhiOlicaledoy_thatrequirespecializedstilJand know1N&~.""upled";thlOpinstitutionalm~"'J!O.·._·commiunentfor t-HeolIthlOluti ... compri ... ...sICOlleepll ..... activitia.Ih·o __. of .....t hond inIOrmItionandcommwtiC&li ... leChnolojp'(ICT),u.:1udiJlal!lObilebmltbim·IieaIth,. bealthirlfonnalionlO<:hnoIot.Y(Ill. .....t IIinlorm.lioaS)"StmoS....-nbkdn'ica. byitldf __ lHliz,oits ...... ~fitJ.Accordiaaloa.Kwi(lOL6).KtivitiaiD orpniIMlonaIcbanll"pulJlxod'itouthoccntraLpoinIforaUtbc:ICtorI·.Bendillraiiation [S/lTondotbttpojects·AccofdinaIOSemAKUIIt.(20.S)1IIereslillrtmliia .......... ia ~bcnditJinopitcofthe......".c"ldtb."'iInpoI-..ofrs""tIIe. From,"';'-"k.i. ._ .itiseviokmlhl.tSllldiaon.a-d.IOpic ___' yc:lrriedoulia ~ 1;OUZI1ries.1'herc itldcwlho(knowlodp ... bendllI Mlillllion-.meatin e-htIJlhlOlutionJimplemeallllinDlllpanieularinOb.t. University of Ghana http://ugspace.ug.edu.gh """"'"" ..... -wlyi"' •.' -1ItI ...' ";on.iBquilC . __ Dr.~-I.h...udaolCl othen.\'Cl~ i. .d udi".GhMa,,""'b«nrMhtrslow• • lpi'tthc""""CfOIISidmti(oed thcnowopportllllitiluolfcnodby lnfomlal;OII...-1Comm ...i cationTuMokla;y(lCDin. ~bulthKf\iusIOeCftl""'enJ"';"I dw1heel!lloetlCJUf'OOS..,.......,tffeai,'riy. ~IhtHulthSoaorICT""'ic)"""'SmIqy(MoK.lOOS~ nio,",idod" I"owIoIKloar. ............. orlCT~lIId~ro.c.fooahh .... uriofts i~mcIl1Ck>ptiooiD .. hcalth_{MoH.lOOS). n.objectivafor"policyaod~(MoH.200j)ilIf:h• • ltnpf'OYiaairUom\.lQon....t_..uc.Donvclftoloc~io ....... • lmpnWing_ssibili!)" -'_lfl'IC'I1ofhcaldl~ pri..- bcaIdI r.cllitics .a VItA ...i . .... 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Mina.deq~~;t)· in ICT human_ur«I.P~and fmane;.J .tboVRAHcaltbScrviccs IItAbo.du.DcarTakondiilltheWeslan ",po...lModa$iAo:lucIe~t.ed dinicoinAlrule...tAccnLTMc.hcaItb ..h ltion...,~1Oprovidc."'" SonKarlic:rItUdlel"veCOllCIIKIcd~\e-heatthlOlurions~beifl&.topIedlOreduoo illelfitieadea,impnm--. ..U CII-.u...-.....,. ..... I*1IIIMIia-.. University of Ghana http://ugspace.ug.edu.gh (Ama'-)·akul,20 1) .Bw\<~a:WCill . 20 1 1.ZwiUc:Ia.smytL2019). P.,.;cululCChPoIogin !lUC1I .. onli""cI. i. ... pmcnsi4elel(dsolwion_lOeMbleVHSllOimprovcopcnUoaNd!icicaricl1!oy ....unurcbusintss~...-wina:.....tine1alb._ia ........... .w&_lbrir dependencs·hospital=<>nh&omOlber~inanGJCflCies_""'-s.d .. \IIdI .. 1o...mng_rdateclcopnlV\clin8hca1tbcarefotitsdimcs.Addi~.~ btndits ....l thce-healthproie<:l_lOhdprealiKincho;lcd;~ .... ..a..i .... ~andthcir_·_~Iim.lyN"I'I'\UI'or..teboklen_iIapnnoolder1'fXJ*lMionoCbeaefitsofe-IIeIIIh""ulioJuat;\option. 2. Toidomlif)olUllioedbenditsa-tMEMlt~ University of Ghana http://ugspace.ug.edu.gh ~1:::='~:!=~orlUkchollkn 0taII-ltWb.lm:tb.bc:aditireal;l'8dllumtboo-belkb~ Qw""""'J:WMI_ .... ~·&iIrIre.,...~1oIw:fitI liom.t.c.ltbllDhIIioapn>jedf1 University of Ghana http://ugspace.ug.edu.gh For the brndillof.-HeallII..,luIiQn, lObr ,ftH=!. th.facililyororpni;r.luonmUJI .mbrae. an "'gan'laIionol u.nsf""""lion. Thil u.nsfCl'l'lllMi"n invol~a Informali"'" T""knol"l)"ond InrO""'. lion SYSlC'm, 4ITIlS) and cftIn&a in the busiPeapR>Cll'JlC'S" ITIIS IrIII5fonnalionrnayresullfroinimprov.m. ...t 'nlepcyl)"JtCmlOfinln>duWoDofnow teclmol,,';e5. BIII,ncsschln&e ""'lM OlMr an hand invoh". suumnI..-p;_ VoltaRiverAuthority'l(VllAlwillftnddlcfilldingsfrumlhi.l!Udyu..fulastbtrauhs impiemeIlledEMR"O!herbealthr.c:iliticsondiMiMions~lrrsIllldJlim..a...._ ......~ {N~2OO'iI). 1.1 ISIlTh• ..-.,. .... a.tIPp NIaIIlro.,kIIioMIibIlMWl)'CllhutsllTani~IIa~Ioooc:c>oDc __ produdc:.-1Cd aUovrin&""oJlhcarepoovidmtoachicvegn:alefdficiaocyof~~q:ili1Y KrVica.~ .... ~oontiJIooelO~~"""'...t invaInlelllSIntoHfQhh-.lutioasondodlnrr~.~.4cspitclht _ .......... .-.pc-....-oflS .. rr ...- -....·_ _ .. orpnIDIIonICOIItirIwlOnwok£intheirpwdlasc_~ .. ._....f11 bel!di .. _Iilu~(W..t-DuUd.20I2l. MMI)'orm..,..,;_ .. PIOIJ'I'IWCIM"' __ .-.oat ••, """,-cesofthc~ ....... _ ... n ..... lOaollwouthlhelmplanecUtionllrefcctllWll&tfll woWd;alionstofind.'·';lobkhmefilSfromlhcir lSJ1·T-~I\\-'lfdol 1la/Ii(1.2006). S~,.. ",-.iDCludingthef.c'tiw hcndilSraRlyoccw.menanc\ ..- btrc theyan:planned.ditT.",ncainimrnodilftrnultlofani"''CStJIIm,..dnpeacdbctldits. IhtIK.ororpniutiol\ll"Pfl"itytomanagcc~ .. ,,~U"IIwr.a!h.lill>ponanl--," forBRan:IIOIidcntiflCd ...../ ljOlhmT. ..... (1997I. UnolPervin C2001' ..... s.pounuis nn.~L compctm<:a in.'OlvaI in ITexploiution _ ideaIified by Bndky (lOIO).UldthcscwcreLalerupI.oiDCd .. hcMfilSplanni .... chMl&c...........- ... bmditJ n.w-dIoIcaOlsnpriorilics(WlfdolDlriMcL2012). ThI: __m lilM. oopnizaIion'.lbilil)'lO"~boo.tTCU\batllcll:llld .. impn:tW~OI....,an ....... JIn.!I&Icd. .." oPl'_It.Aa.IWoIIt.bulinasstnolflYformulIIiono&ndoesnot ~1Dchde"CONI~ofoppon""';lies .vaiW.tn.m_rT-lIaility~odtrivcbmclitl.BCDdititbad"""'.,.._ ftom.newimproval ....y of worun!l fWard.thppwd. 20(2) .'==-....:. '-::'::- ~-..... ...:==.. ~= 1.4 Bnof\~l ..d ...f lbAaliuIiNC.n«pU e-HcoJtb SOlutlon' •• l«.hooIogywillnot ....b letoN&lllei. . bertdl. . byiQelr.Bene6!s ~'lIl1etcribed .... IfII1lIIi_p/lilolophytb&tputldlclllDl:fitslll.the __ poI!Itl1!rllllllolCton'ccivltleainorpn. ... ' iorIII cM!IJe"(8Idew;,20I5b:lWewi.20 1So.). 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II .. bem University of Ghana http://ugspace.ug.edu.gh MOpimilhal. ir .. orJl.llli ..i on it k"",.un • • loIof_r inlo '_~\eIIIIhr)'",anl to .....r tllld_lho:btMlilf thallhry .ttfmmw in~ThiIIbq· dd"onodll\hl: proc~I' of orpnizinH and mlMlin• •• \>Ok WI W poIC/IIiai bmd;~ ant i", from !lor 11K of IT.rtrtalizcd. lklcrminillllw'·olucofbelw:lill ....b In ....l lliuUonslOidenlil')". ACIIlOftii,.toT"""{l991).lhcn:hlJbccnpanodipnshiflin!hc,irw ofbcDl:ms..llldilil IlImfort;nredcdtoclw\iewmatll.jl<1l'Sib~forlg.mall · end·bmcfiu,oaIiUliOllllW>l8emenl• ha.'.oftrnb«n uocdlnlC"'hanll<.bly. B. ... fiuM ....i "mcn~oftendefined .. thc·P"'"lIofDrpflillna ...d mIIIIsil'll_hlhJlthepolelllialbc. ... nu ..i lin&fromthc....,ofISllT~-.:tlLlllyrulited· _!ir.linIrodu-tftCIilll .~apprald!. whidoahouidbopromolcd ond JllppOAedby" __· _ ·' .. ~nlocta;p'_JYto~w.r.-Or..--'-e.tiIS (OGC. 2OO1). h-bocomc .. _iII ...... rorOfllllIations r.. ..... Ibe~edeoOll .. University of Ghana http://ugspace.ug.edu.gh TIoebmrfotrceliuliani. dc1o;ribcdUWprDCCJ5tt.t ....n undt tK beno:filS .. hichwc ..,.,h. .. and~S ... bylll\C'lCp«tedr.wCFarbe}'.LandaTUJdI.l999). "IWItbaoNcwSoulhWalftGovenmoan(2011). ~II(BmmISRnliaDoo~(8RM)framdiffcn:IIIpmpec:ti_aIbeic _otlhtmorisiqfrom_priJlciple:saadproou:lCS~_.ThcJrrkwSOlllll Wa!esGowmmcnt(NSWG)BRMI'rwnewark,u..,OOCo.w.yProons,lho:c-dio!Id SchooIofManaao""'nL'.BRMrra.r.w"uruandlnpul-T~(ITO)modo:l houldbcodop1fd. hd• ..,ribcSWBmrfiISMOI'II&emtnlMltllrityU .... ll uthc •. .noUll .......l 1>l'fIllnOCkllin::ludinIWP3I>1lPortfolio.Propam.ProjCClM~lMarurit)' Mockl.MllMii"ia.,ncfilJUcallh-chcc ....S M'SlITIef\lDi&iIal~SWld¥d.NSW DigitalStnlOIY - DiKillISllndlrd Thophue5isthollossarycontaininaalllllcdocummlalionlindud;nc~and ..:ronym.rcm..nc:es.1iteratul'CandImlpIloICSUlCdinthcNSWGovcrnmmIORM oppIiedO¥ft"lMyurshydooUKGcn. ........ mlISIpounaisnlll .. 2001) . ... 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ZoorikMl.t.)ft(JOlf). .....; ----:A .... .....-..A....-:l University of Ghana http://ugspace.ug.edu.gh Inlhisrnodtl.lMpI'Ojoct·IClllljlWltcc_uallydclivemllO_ ..h olhmw1ia:s llIemin .....y llllt ...b ,..quentlycontribwcIIOIM Ecnenlionof'upcctalbc~r.l5orW1Cl OUIC","".TMlnthc lcft.IwId (IPO)panOF!he ITOmodcl . thtTei,·monccauulil)'· be_tho...".koFlMpro:ioctIlrlClIIiOUlpulS.ThilmnnsnoeOllly tilalIMOUIpUISo;arI ""iltOlllyirthoproccuit""ecllled.tual5olhal.ifWproc:aIitCllllCuIed.thoCIII!pUUwili bcc_!td.. lacontrut.lMrigbI..t.ncIp.nof'ITOmodd(liprel.6).doe liak,,"",'etn OU!pUUondW'JCIOUloomn;llIIeumplo:of· __ c .... ilY·~ thodcli.....,. or O~tp\lUdoeIMIi". ...n t«thcgencntionortara~OIIICOrJOn. ClallifyinabmoelilllCcordin«raBftdloy(20061·iD=uadao-scm.ndi". oflbl:_ oC l. ." dillllldwiUusiRmW)'tiJlllldeonunWllca!ioOl·, Fotbcyetal(I999).Nopst.rIDd Walker(200s).BndIey(20D6).Won!andD ..i d(2012).M_. .. ir ec~(20 I7)"'aboll 1.1,1 IeodItIdetJifatm "" ..a hMl)·~ The_widclrlDeddistiao:tioaforbendillis~lIII8iblo"'~Dlc.AooordiDI toWard olDWol(2012).lI!'8ibltbcneflumtbox1lw...a be -..dbyanotljro;ti.-e, q.-iao!iw_ bcotis _finMo:laI.ln\ln&iblcberlefits...,thoKdlltUlloNybcjudaal -.;.mvwtyw-.!.raemploy ....i tltiw-.Nocr* ... W. .k «(2OOS).ap.w: taIIIIbMOIIIcaoIeuonelbltbubNnopelWllorlaliJc,:jIlldCllllbc--..ed.l'IICIIIi1orecIoIIId University of Ghana http://ugspace.ug.edu.gh ir.-;.- ~~i::=J-.:..=1 -=-+~ : Soun:c:8f8C1loy, 2006 TkImlll ·IIIrd'IIICI·IOft· an:oltm ...... ;n~"'~bk ..... inlaqibkbmdill. Phi~pl.WbyncaandAvi.(lOO6JclcrIR<4J(1nbcneliu .. "1heupoaodbme6ts .... ~ boexp:aaed I"\el'mlorlheirlikelyim""CI""Ihe~"'ortlw.,...&_1oa _t". Thatflrltermed~b"".IIftdbaM:filllhlt_beapoaocdadblM:tancibIc fiuncill_ .... """'"'lyrefelTedtcuhlrdorlan&ihlt(&pcMIttisdlil .• 2OOI.).PlIilipI {2OO)dofiAed'-'belwlill"~Iho~qwIicy .... ud"""'olwwk_ "' ..... ~~. n.y_objeni'''.rdativdy-r1O_ ud_lO-,. vol_tn_o(lheirflMllcialWnJ:e:tdlmisllwca.ir-ioftoi lomditlu 'direetor 1.?l B_fttI d"ln. .d ol~Orpalnllo"'.adBut."'_pIItt WanlandDlIIlIltlOO61Iboclmi6cdllGlmcbrllClill • .upllllODtoflhclMiltdtmoob oflilcorpnIPlio"wltbb.aeftl&.ACCOf'I:linllOfutlayd ... (1993),Ih:IIC~is University of Ghana http://ugspace.ug.edu.gh _.afwi1ll !an&ibkbmdiIlMCIf.,mlll. . .... )'I ;nwhio;hbeKfjll""bc~ ..... lIftdcncoodbyll~buti __ n. ....t y:SIl'llC:P". ManqmwtK.OpenIional. runt'lioMlandSuppot1. ThiI_JOriution ( fillun:2.7)it~by MinaIxrt·· (19t3)viewoflhcllnK:l\fto("orpnizalion. WordIndDMicl{20ll) inIbrirJtudy fl')CptainedMil\tzbcrll·lfiamcwotku··pcopt,-eenIri~Hvif'Woflhe~avalllablc Fii'""2.1: Ga.icftlftllofloooocfiaori'i","-ISIIT(oftoo-F""""ltl9991 =lnI.l• • DonIo~LlOOI. ""fjIlManoae_DoI"""V. .... rr..,,(s .. rr University of Ghana http://ugspace.ug.edu.gh Br-.ll.y (2006) OJIplaiJltd tha! in ClUIITlininG ~ltlI"'~y .lilV"".D~ balanec and comparing lhc ~la1in.ianiflCan<:eorbenctil!i!itimp"nan11OWlh.Min!ZhnJ·lf"·c . lrmm1.ofOfiMiZiltion ilI.Ul11IJIarizcd b)' W.,d and Danid (2006) in Tabk2 .<4 bdmo' TablcU:"Ther.""clemmliofan anization o ..i utioal lStntturtE!mIftit Dam Suatop 2!~dwp..." ......... ...,-a.;t"'b-1hr: Rri'enll>peopt ...... puiIrnI.nrdaddiru:llJ .. .... l. .b los,..I*"""'""*-.poIIb ................. ..... .. basicpooclocrtls.This_ldopccdbye..u~(2006)iatheBItM ~1O"')'Ulhelmpac:l5of!heaetorimpa<:1Sfor.siagI.ia~L University of Ghana http://ugspace.ug.edu.gh u.J .......... _~ ...... u.piIaIIdotcmcrpltbcoe&l ...... ~ .... _IIIIt~(iA. ___) butlllO'" __ ..... ~1beoeareoftell.~of .. d-.= ~ot __ bmditP-l ... _Ioo: ........... ~m.I..r_ o(......- ..... ~(~.II...(lOOI))....--..IDAiIIunI .. ~(2OOJ). iDcioiaItaIimpKtI ...........i IIlIIIif'Md_,....n.I, ....... ....,. ___ (F.-,. ..., I999;Enoacy,2006:Wft .. Dlniel.101l;s.n .. ~101S) .... idaldfiedlhM,aput&om."IiQ~-....,;.cts.YerlalD"""'or __ :u ............... T. .... ,........ ........ •. .. ......................._.._... .. CII!IIfiJII'-fII ... fII ... .. bJ~tlII_-: IIII ___ ......... _ .. University of Ghana http://ugspace.ug.edu.gh i mporur.:~;n m. bmcfi"rulizali"" mlnagcmonl implem ........ ion phuc:(SlpOunW. fI oJ /20011. Th<.imof . lkncfi• •o oIi. l<> suppDl1Ifl OTJI&Iliulioo in uscuinlilthecumU.ll lh.., boncfi"imf*. of ani"". . activi tyorprojK I , Md.oo fl oJ. 200IJ. Rcip(2006) q uedthM mc...mllSl~ . !OoItomcuurem.bcncfi ts aAdprwed\Uftforl!Wft!Orin&.1"tpOItinaNld dcten!Ii-'buedonthoOUlCOlllCofthellJMqic: .....y sisDdpluftnjattivitielof1bc jlfOpOlCdsolution.Tbo:purpowofllwbmcfi .. ideIIlitic:aOoapbue.IICCOI"di!I&IIOW. .... o..ucl.2006lm,y vNY. ThebencfilSidtnlitiutionccnsilllof_binaiClOof~ IOIdWOfbbopi thM in""I"'"major.ukeboldm ....i llllllimplrWItupcabei. . ~ leami".IOIIDdenIancIIII~""I.~.ofatlinvalmad ........... is.,..ordabIclDdpoai!* University of Ghana http://ugspace.ug.edu.gh \'IJ\IC·. AbcMti(~likJllllllON,,*,JO..,........,_enablaJlMdio.ldoon_btwfi( IooIQmlOappniseallu..mbor!a(Wwda.IlMid.2012;M. ...... ellII~ 2017).,....,. .... to.wteGIl)'lIMMied(Thotp,200l,f.t..y el .... 1999: 8ted1eJ. 2006; Wwd a. Drlnicl 20(6). 1'1Ic!apOnlibilltyoftafFt_. .... """""-.I .... ~im~..­ ...... beMl\(_. ~Ii.,proI\les.lIeCOfdillllO .. YIriouIBRM~(OGC. lOO7b,NSWO'20I• • s.po..aiI ..... lOOI.WIUda.o.n.l,2011,MlllPirellll~ (20I1) University of Ghana http://ugspace.ug.edu.gh • ....f ic;.yo(lMapotlCdilnpro\_ • Al'P'O'wlbrbmdilO¥l~ Many AIIIIum; (WanlA OIn;~L2006: 8nodlry.2006:RNa.2006; Strna K...:., 20 ISI hawailefllJlMsi=lthalbmd". .. fromISIITpra;a:s.~_..,.c ___ "ilit_ ~1O;.,p.....,Iho:Q.jIlia&~IDII~ .. a.d_-". imponanlrlC'pil."he...., ..." 'procaICI. toob andloc:bniq-.Thc:~n:alizmo. 1Ift~1Y (BRS) ali.,.. benefits 10 Iho: lIfJoniDtion·SIlnlqJ(M. ... .-Irlr\ _ _ 2017). 11 NS"'O(20 II)-sminalho:~oI~.bmofit-m.oo......,. ....... it .-"'IdocummIb_~npKtMions-'..Jdreai",IM"~o(~ ~both\nte:malancln1n'llll 1()Q(".2007)· AecotdinaIOWIrdlr\aI(2006).it. dIaIlentinilOenvilltt bow ... Wlitution could realiu businoalortld1cswi~. *-&y. ABRSJC'flllraily inc1 k1dQ-.benefhs mIPthltl'l'O>"ideslclewlu..lJctw.a:n--. oII;ec!Ms. endbotoofits._nncdilllcbo:. ..f itl..lIw.i_ct..ccs......tIkn ..... ~~ University of Ghana http://ugspace.ug.edu.gh T""\~-rolwnn ...a I )'l il il ',,"(\lltoold. .i i"odbylheNc""Soulh\\'.Ic~GcfIt.Mo.Jcorlq..u.-.......... r. ....... lio. Ban~I(2006) urQil\fdtIWbmcfiumonil~1O orpniDIion·.lllnlqiepobto,lisaconllCtinibmorllSrcvit"WJII~"""'" ........ Dobert)'(200l)dcKribalbaldillrrnn." ... proccIIto, .." hiclIdw __ orthc~lII\enll&orbcndlt.I;Yef)'is~~btlw ............ or l'urthe,bcneflll_idmtilled:lftdleslofllleomedopportuni.;aforlmprovancnlintlmft BeMlllevah1Mionondvalue..,..cionlidelcribed • .-OCdwprilw:ipa........-,or - __ (8ftdIe)o.lOO6,WIld.~2012).1Ke\. ............. is ..i ID -.tlwlllllol'*-ofllxbetlcfu.l"'Mlballoa........-.(\'fSWO ....... 201.). 1K University of Ghana http://ugspace.ug.edu.gh 2(15). ManyAullton(BrIdI.y.20D6.Wordando.nid.2006.l\.Nttfal .• 2006.OCG.2001. AIoh1lnl4Dohorly.2001,NSWGPatI.2011)u""rugeolt"dvariollSledWq~fuclpwy.uocationbcilllm.loialOlSIIT University of Ghana http://ugspace.ug.edu.gh Inf. ..l r\IClun: inth.hcllthlCl'\'itt1d.panmnl1o'·nlheJ>Ulycan. .... tUlnwtlCpcc1Cd ~r.lI tmlein dimc"" IOCI_il1 "' II\fMlftd by ...m_mmIIC1"' Oflhc""'wboa Thi. JfUClyodopkdqllM1illliYCmethod.with . dc$Cripl;YC_5tIIdyonddocummlJ~;..w­ Ou:ripIi'-ernean:h dniliNhclpOMWa'qllHlio. .. otwho.wha.wIIere. ....... ...tblroo "'. ........ ~p VRA HealtII Scno;CftL imiled (VHSL). HydroOeoenlioa~(HQD). ThermaI GmemionDepanment(TGD).Proc:\If'eI\'\aI!~(PRD).Engincenn.SeMces .IIIItICeDeplnmcm(FNDJ.TcdIniaIIScnicc5~(TSD)""H.-Raao.r:a DepInmcm(HRD).TMJWffiomlhexdcpanmenr..COMisIoff.Qgiftam..Doo:wt..Nunes.. l'h&nrmcistt,AdlniniJnll;lr1,l'rocutemel\IOffiom..~bads(DinRn). ~Tect..iclml,PllbIicHoalthOfficen._rratr.wIoo_"Iei*e'rqm.r IIICI'1,puto(tboprojoelimpleaoaluti",,_OI~~!tIlr. 3..5 ........ -SEuIottIM.CrimU l'htcn..MforlDc"-ionwnoepeopll:whD_1be $)'SlelllfortbeirlOUlia ...... SlIff. "-inlenlCledwithlhelytfCmforll .... 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WhmlllbjcclcdlOllwifotllM:paimlsamples. .. n:sultI ...... ~,. slpifk:anlr.iIuro(,..9.!I;..-t2; p-O.OOOj. lII .u tbtI4beodits_l-. iI _ obteIwdlhllllM:lII"'~ __ IIiaberIMn"puII _ IICOft. n. __ University of Ghana http://ugspace.ug.edu.gh .....j «INI"lhcltc. . f"rpaimlwnpl ... wilh'he""'ultlsllo";nl.""Ii.,~ally .i""flCan' faih""r"rllli' ...... Thi. iUlllftlSllIatthcprt"I. .' """'"anlliprtMItpolHCS!""'" 4.5 C ...U u .... i. b ••d ito ruliuorio. ..d .bubokkr ..... wr ia 8RM lnadd,usinatltethiniandthcfinaJobj«ti\. ... loub-..mpleofUout"fthcBlresponclc:nu; ~OIISisIi ... ofm&Jllgenllldmcmbm"rthcpro:i«timplcmmlllioule.lllll""'used. They thcir investmmt whik 60% d.isagreed. 27%of..,.....,...scn.allJOl!glycliuar-f_6I:M disrcr=Ib&tIbore ..... lbcDdiIS~iDlic>nstratq;yf"''''''projecI.bik2O%_71%or project_-areed upon byalJ ItaJedw-ld<:" and IMt sponsorship buy-in and owuenhip "r University of Ghana http://ugspace.ug.edu.gh a:I Th<.Y""" .. ill .............. _ .......... .,.o;d .... "lIiry. M Th<.,..mnw;lI~p!' potio .. ,,~iIio,' .......<.d.o « '''7 1.n 0. • 1'Kl1iry• .. n...,..", ...I 1 .......... .. .o.o.t ._....9 '-""".,'."" "'. .. .. University of Ghana http://ugspace.ug.edu.gh f.5.l .......... ...trqlO\1lllCbeuIko IamonitorinJprop:mproceM~ ..... 7%~ialbc-...l_7%"'" 6O%"'ODtIfIblilb~OD,....whikl3%dilaarwwidll7%~ia k-.1."'OponIi~lMbeufill"""'baodib"--'Iool,""""'ot ....-s-WCft-.:J(.~)-''''''y7%oflllem...-_Il'' ..... .,.,.. ub4ir.,effecti. . IIIII......u..b]clllOlliklriq.deg..aJym ... ~prvccallu ...... ....,1iIbed.4O'IIo_-..lIICIdi.....,m....,.ai. ..y wi. . 2O')I,~iak University of Ghana http://ugspace.ug.edu.gh ..:.-=-..:..:===.. ~ "'-::""":'E:=I'I::_:'~-= .. ._.-- -_-_- -_--::- -...... ..----..:. ---....-... ---._--- ....--... __ or~ ... _balditLEitMY..-(IO%)o( ............. IIId.ll%diII&r-.!lIIIclhe)'lecIt~inlhc"~""'-boBe6II,_ 1IId.0000000ICMobo....,llblllboft_tmDIIoIIIl·_ _IO_IO_~ of .. ,..oject_ .. it._ .. todlqcslOlNadieI" __ poa;m~. OIIII ."lIIea .... (I5) ....... ~n"'..-I .. 1toeydicl_'-c1ht~ .. --_IO. .." "-fi1S,7%lO'O!I&Iy..-127'Mo ___ 1he)'1KboI IoohIO""""'tMlbecft"wiUbcdtvelopld"';th~baaalllallrllaadll'Mo~ University of Ghana http://ugspace.ug.edu.gh I ;--I ;:-.::...s.-;-:.:,:-:.;:.:-:-======= 1::=:=:--:= == ----------=--=--- - " __I l0l . _ .. '_l1li ._!III '''''_tIII University of Ghana http://ugspace.ug.edu.gh faceor. n.Illllfr.clOfidcali&ol_ ...... ~iI~--. __ c:te."". ne ... ..,..IhII_II..n.droIO(U%)_IIIIeII ..l IaoefitIownenIIip_ .... University of Ghana http://ugspace.ug.edu.gh Hued 011 15 m.n" ~fI and proj~1 impiememal;oll lCam. 1>111 of the: 11 rnporIokk • .5 ). lkl"li.,;tobj:di_wrol&l_ =!'!a-:'~..naaJKor __ BcacIia--,_pcbr University of Ghana http://ugspace.ug.edu.gh ",.sudyodd:use.lhr qUC$llonIluo\lgh .caK ... .tr .. VRAHospiIab Sa--~ limitcd (VHSl)andlays !ho foundMioalOward . .....- mnathequcsrionOl'l.,.........il;cd.al~. 111< m.dlSof lhilll..dycouldinturncontribull:l;i"itlw.singk~srudyil 0.. .... 1)". thm .. 1S I high npeclMion IboUI ibe depIoymcat oribe ~-hellth soIUIioa ... r.;iUtatmtoftbeworbn lhIdi ... tUt ""l&""1!hMolC:epl thIIllICbnoIoI)'can$Olvelll ar1llOltproblems.«fItnIllyto)"Ollll3efldlllll( Crajl ~ aI~ 2006,EUi ........ lllire. l 999).1lIeC>lrTelltsruclylgroedwiIhMltln.Baba. ....- 'O.AOaIia, and'-llab(lOI9)~ .... _ yoIIIIFfftlnelftlMpn __ IIImiliII....-Itb University of Ghana http://ugspace.ug.edu.gh cOlllf'Ul ....p pliutiOllli/ltheir~rviccordcli,·crrthantMiroJdercoun~rparu. HO\O'C\'cr, IhoughitalJO.gr«duI<:yorilbmditill.llth.~...".u~_bigherand implicati.onorthiJr""'ing i·thM.uaininc imJIKlllho:pcn:eptionaqd~ofllw ~~musttlo=fon:CllS\lftm."I,*," .... >OdIIl"aiDCdIll .... Ibe.,...... Aflartlxbohuhlode!>loyD\CIIl ......... orthcwortcrs_lIOImct ....J ori!1{61.4%)of 1bI'll!ljlCJrldenlihadlaWlIliIIio:tiaqlbouttlxsymmJOlvi"'itheiril'lla>dedpn>l*ms. ..u-"'-p=alt(clitI'IoaM:eof4.9"-)bctween!tiah~1Od1ow lIIiIIII:IiaaI.-wbll.1he ..... atlllina.5Yscem mo&t .. timespreclict .... expIoilltiaa University of Ghana http://ugspace.ug.edu.gh oflholS)"1.m(Vtnk.tfIIl.ThoJl8..t.Xu.'0121. Th.~"""""lruull 'irwdwilhEmadi"'aI (2017i ... hich oJ.., fou.nd dillololtioflClionofH1S 10 bo \lIef·frimdly in anr,'. hwion of HIS funclionb)' uKnon Ko"' ......... AmiroJmOOlC'l1in hoopiWI. Iran. Though lhocunmt:audy uxd.combi"'lionOf.rouneenqucslionEmadiotal . (2017)oued " ingJcqutttiorLT1W implicslhllllhoughtM •.l leaJlhhuboendcployN.ithunodilUlbeneli. . f"'''''' ... ..t= (oddI)(COR-o.);p-val~.OI1)orbeinaAlli.roodwilhtbrJ)-.rmlhl1l1asbooeodeployed IhaDfomalewor'urs.Thecur=.lflfldinadisasra= ..i ... Adaano ...... (20191whidllOuad (p-wlurO.ooD).lnbothllOlHdjustedand_juotalpralicl:i. .... --............t.cn......-.: aboUl9O%loulOlII""bcaoMlilfiedwilhlhee-he&lIhdlllbubcendeployH(COR-o. I; p-vuUFO.OOO)iUId(AOR-O'I,p-voJueoooO.OO2)rapcaivdy.Ther-.IRi8fnIoo ...... suocc .. tben: isbifh d. .... liomlllRbeIItIlNlVic:c..bospi. .. witbout. oaoaa HIS J.:t. . po...erftaItoollOmmthedemandsofcheirc!i.n(Elllldiet .... 20I7).~,_b. ...b University of Ghana http://ugspace.ug.edu.gh WlJrk.rs_. . mo .. !ik.IYlObel'nllln!od"'i lhih""• •" "h ... con~.J!j o ..... ,htOP[)and Woric.n. who .... orkodinACCTaIl.d!h.hillh.,!odd. (AOR-21.9; p-~.I~.OOS)ofbein' tbeVRAd_nl.,.;nAkosombomi&hlh1'·~a;:udyCOlllribu1edlOdw"""~1aI(ncy wilhintbl:locuioD..COIItribuciD& ... tbeWoughput_lUbiIity.~tbl:ba""urboa ThcI"ra!ua\C)'of_bylllilldividuilimprovar.uil~,.; ... the~. lnd'Jec:t. lilMofiMaa:rionwith .... l)'$tcmllQaniJlfl_OII.llltisfiaionoftheS)_(p- YIIUPO.OIS).ThclonJC'OMintcNCtedwi"'tMl)'SICm.tbebielalh.saliJ&o<:rioD~IDr University of Ghana http://ugspace.ug.edu.gh 50} a..' .... K. . tO.otNIR. .I IuI!.. 1lIMd ......... r..-cquestioalO""". ... lhtchl'lefIjIn (Ked .... bawfilitcalUaion ~dw_omorrinl(hallmjnrKed ..C fthtrwrrll""'"!IIm/Iip ..' Cft""'del' o(lhr IOpic ofwohllioftJ •• chroIlaIp. MONOn• • m-derllWlCl btnditJ """"' "ftCIIbc:r...;. doaIlenftferl6·7% "'I/ftd ... MrOftC!t..-!onandlJli._rantedlhitd-,...lhrm-c University of Ghana http://ugspace.ug.edu.gh CONCLUSION AND RECOMM ENDATION TM';moflhi• • t.apra;IIOprcM6r<.'CllO''''oflhclNdy...toboolTcr $llgaclons .... RCOfMICII4atioftIIluedOl'lIhc~udy~. Thl'findi"Poflho:.udy TllcrLndinpfn>mIhiI$Ndy~I.I""-'l*1otdwli_Mdochcrpm-ioussaodlc. oIlbo: bcodi .. ofEMR~ondltnpkmenIlliOl'l. TlIisIllOdy.~.haiclcntitlcd dwlewllor.ubholdcn· ~priorlO~IbeKCUlltro:.do ...i aoI fromlhoimpltmcnlalionondu..,. .t on-'-YKCIOUMiatlbtlhcfllihlftln.aJisqlhc University of Ghana http://ugspace.ug.edu.gh " 1.1 SI.ke~-.Iok",·bp<'C1ll"" ••o dl"'Ik. ..I ibRul""'. l .... r. ... landllH'<>ndo ..j .cth"H ..~ ..,"'aliullahonlion. pMkmH(.lyandJ*"lki~inc""andquali1yo(an: ... cn:dc(.nNhuedonliloCllltU/"C ffOIIIJlmil. ....u dieotz"iUclaSn\)",... :!o19. Snno4 .. WIC. 2017). McM~ .... ru.-_ ... ..,mIIdoUf"lIOlofpuMk""allhl"for-":l.j(3). . 230. A1L S. K.M. .... CapwM>.M. E.A. D.V . (20 19)· Aacslinad-"'~.....- =:~~:~!.~~~~!«tronie~dimmsiOlJl. .... J. ~~~l!~H;:Rccordo: AI'rxUcalGuidjcaMlnqcmem(PMJaa;lBmdil. ........... (BM)prKIica .. prajec:lIIOtCaI: T_. ..... devel~.pIOjcclbmdD ~~rII:. I",'I"1IaIItxwlIJoun.al <>/I'rojfff ~,.,...,.J4(4L761- a.kwi,A.(2(11s).I'fo;ed~Bcncrltl ~andl'n>gra.o MInqcm. .... I5.104 a.de"wI.A.(2016).~BmtjilJltnllu.1aII1"rocusp£MnpriHlt~ P'-"w~_~TMIiJ.C. ..l ieldu.;vasiIy 8&llM.:;}}:::~~.~D~;'::!!.~~'" 8utI~)T~~ofbusiM»c"""', Hunpsbin=,UK.f'roj«f University of Ghana http://ugspace.ug.edu.gh Iknn;n~~:!i;.~;:::~~;.~;:'I~=;:,~~~~proj«ts-An Boo:ij, P.;d~~!:[~;=~~~nHickj~, S. (20061· B. .. ~. . lnf",_;""S""t. ... 3rd BrwU~Ys!!;.(;,~~a:;~~~".oonM~m: AJ>r.cIical GuidclO""M"in, BrwU~y.O. (2010). B."tfillf.o/lJcrkalc;.,/JtIOAcJoW-·ittg IkMfit. n.,oq,~CIttMgt. Oo,,'ft PubliWft&. lid B=X'!~~~~:~~~w:':;=IrI'7073~~~~J5a;-Of falso: ........ ? 1.-.1onaI B..-e,R. . J''''''''.S. • Sm..C.E.M_. ATlw>rp.J . (20 IS).emm''.........-:a.-1If r~intranllllion. INtmolionaIJou"'(llnfPMj_~, )){7).I ..) 1I- Burkc, L.. aWcill. B. (20II). lnformationTc<:hnology fortheHuhhProfessionl.. C1IiI\elldcll. J~ .t.VanBool.J. (2006). P~~MsodonMSP:. ~&UidI:{I· ed.)V. .. IUrulPubli5hill£.laI""""""l CI.te.A.Adam""", J. • ShdnLL..Clin'lS, P. . \\'.tt.I..Wri"'LJ.(20 15).~ dec:Iroaicl*icntl'Ulllfdl)'SlmlS (EPRs)imoEn,.\arld·I-.l'IICIIQ[iDIdI_ OCIIIIIIMIIIity~trusIS: .lllixed mClhod$$lUCly:BMCUnIictII/~..J DrdsioffMaJdllg. Cooke-o.na. T. (2002). Tbc"tal~_casr""nOl'lprojcdl../_ __" "'~'" ~~1If.1O(3). 1 15-1~ Coombs.W.T. (2014).~rrl$I$~/cJoo: P""'''''''_ ~. S.l'IobIicati_ ClawdI.J.W. ... Cruwdl.J.O.(2011).Rac.cb0esip: Qualitllli~o.-; ...~ .... Mixed MClhod.~ liftbednion C*Sl" Chameu.N., Filk.A. O. . HCIUOa.C .• Nair.S.N~Rostrs.W. A . • SlMrit. J (2006). f_l'Tedk!JUt.t'l heu.ofTochnololY: FIffllillpJr-f"'C_fw "·~ "'bJ_w«f,oI"II ""'APw"'T~uw-.-(CltEATE). ' m'W!U IAccessed: A"AWI2o.2020j University of Ghana http://ugspace.ug.edu.gh [)aim.T ;~h!:::i~'~U~:;~~~!~~: ~~~~:~~~:U-::;'~orU4fflnll unJS'lCluI C/oQ"Xf. 7](I ).98I-IOI 2 o.im. Ti~;I!:~~~~~~~,%~~~;!~·i~~~I;·~t~~.-I (}flu" l:·mery.:il7Jllkullh "'JarmUl/on T~d",%lf>'lnnoWJtIOlfS. Spn"itf D""i~~i~~!;'=~!ii:~;~!!d(:I~roIeof approprill~ ~d\ICllion. Global Jo.''f(J1 aj Htollh Sck,,"s. 6(6). II De\orIc."I". II .. aMcLcan.E. R.12001 ~ ThcDcLontIlllllMclanmodclor~ ~:'=:I,;,~ ~_~~y""Upd&~ . .Joumolof~tlftrtli"""-'- Em.di,A..GhoocIwt.i.M .. z.m.J~Mohomrn.w. A .• Hemnw.M .• ItValincjldi.A. (2<117). EvaluaIiottof ....p illl infonnationoyllmlpaformoDcc IiomIK ~wofUlCl"liaal ......... bo$pi_LJCSNSl..-ioItDI ....... of Co.."., ScIit,qOltdNnwrriS«tufty. IIOL 17 No. 7. .JtJ,,1017. 17fT). Fubey.8~ l.aDd.f.f . .tTIJI'Ctt,D.( 1991)HowIoE"'_YourlfTiD_A ~of~,J.oth"""I'r«tia.OlIforc1..B""""""""·_ fubey.B .• I...ond, f .. 4Torsett.D.(I999).MoYiIlA ISewIuoDoafotWatd: 1elmint;1iIemts and __a rclti-.17wJo"",. .I O/SIrotf6lrl"""_inis;CapitalUnivcnit)' orScimteaTee/wIoIoo. I~) 1A)1Oft.!:~::'kt~~~"I : Ihckt;yforIT. H..t-"'I6/i--AIfrd u...C. ItPnnn.G. (200}).Thepnoeti«of ISJlTbcfKfllSlMIIIIl_ in l. . AUlInI;"or&on;SIItiona.h(rw_IiHt<>llI/w.usfJwu Mim.try-orHulIh.(lOOS-).HtoJlltS«IorlCTl'rJlicys,,_D· ~odliOlll ......., "nc" b ' Idmo.!retsl Q'C"NOPpI M~6~·Fi .... : DnipiQ&Etreo:Dvc<:lrpWMiono~HooIl """-.W.L(2OO9)SociaIR-m.MCIhodsQuliwi. ...... Qo-aci. .. ~ 1'ItoEddioa,J>ar..fAoarioa.a..dIcr ~1C.., aw.n:er. D. H. i2006I. U .. II.knnwIed&t....-. IO-*.:I'"'- ~stina proccSJel. """'-lofll'. ... ~..,..~ ~.lC..aWelker,D.H.T. {200'~Projcct""a:o"• •u ood......,.: m.ru..1hE ~blclqitlk. liIHn;,. ........... ~.,.SS_6I ....... C_ a.AMI,J. (20IO).~cMI\aw1:1.~_,....,., ..................... T~ ... IINIrflC..,.,; S«fo>.T~~1ws 1O/O' '''-s.jI~IO''''''''s.jtt)·.IJ7.206 NSWQ. =8.::~..!:.,,,,:,,,,..::::~=.a-- University of Ghana http://ugspace.ug.edu.gh NSWG· ~~~~~'~~I~~~-::;..P;::s;;..:::.'~';ws..~~~:::....~·~r_1tI NSWG_C 2011 •. IlRMfr ___o rI: Panl.GuiddiMo: n.t:NtwSmlflrll'uk,Uow,,,,,..1fI iklWfin Rrul;:",;. . ~'\~_1tI Fr_."'Dd. N5WQo,-emrnmL NS"·G. (2011 •. IlRMh~orI: P&"",. lmplem"'lalion : n.t: NrwSoIllIrW"'~J Go.,,,,,,,, .. tlBr>I~fiIS R.oll::otim'.lfo""fl'_ItIFr,,,,,.,ull'k. NSWG("'nnm ..... NSWG . (201 '~BRMF ....., ..,.orI:PanS.GIoMary: TlN:NtwSowIrH,*J ~1fI BtlWfilJlf.ull:o'imlMoN.g._ItIF'o,"'-"-k.NSW~ OGC(2007.). M. .... KinwS_ful~MSP.London.77wS-iDMry()JJia. OOC(2007b~ STDK l-fonK. Delivery LifeC)'de: 8eM1l13Mm.acm __ Rcvi,....,,;lfrom ~::(:=~~.~::i~;cio~::rg=::cfiu_...,m. ray..S. (2007).Raili¢"'tarm;...t.....,IP'·en. If •• j/w""i,.ptJlt""""'c~\Y_ Inodw ..U y.81·97 ~llesrin'd. l.i...S...(·. 1. 9.9.7 ).Pro£rmuncmanagem<:nl: oraams;.,.proi«t~dIIaac JlIIIfIIAlofProjeet~_LIS. I . I · I 49 ~llqjri!lelI~S_.hniftllOll. D .• HeminB"1IY.C .. 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Project8"'"CfMIIU. benefil =;:I:i;~:;~S~~~;:~~~=~:~(I V~:-~:,~~:~;~~~~2~~~~::~m W. ... "' . A .. l«.F. W .. oIoGIaxr. J. p. (20InlktJJIItNlni~")'"'''' ...: Q procricalopprO«ltfoTMQ/lh~_"'Q/l'~"" John Wilcy.t.Sons. Ward. J·~k~~:~":· M. (I996J. S,rol,gi. plo1llfiltg""~J)~~ . .Jahn ww. J~M~, P. . .lo.vld. E.(l99n fkMfiu~_III: Bafproclict:pift/iNS. CIaIIIi.IdSchoolofMlnaiemmt.ln(ormMionSy_ R--=h CmIft WInl. Ji!=~~V~I~=~-:'~~~""'Wfro.,./Sd rr WKd. J::::;'~~.2;:';::y=_"': "-IC>~ 'lttblrJiolow"'" WanI,J . .t. PeppM'd.l.(2002). StJategicPlanninafor [n/umaUoqS)'SIems(lrdEd.) ~W'LIq<. W_ _. B. • UndIay. B .• A~B.(20L2).C_·_· ~_lOCiai ~;~~nwlti"lIIdicaPIic.lIlOftl for hCllhh"aMS)'3IarIS. QNiM J hsws Wolpcf'IJ!!~]~":="'~;~~~sym. .. University of Ghana http://ugspace.ug.edu.gh X,"-IL I.M .• llsiao. C. J .• Pt.fTft".J . c..c;n,m. L. A. • Rinaldo. J. C.. BazmIon:.A. W .• ..,""illips.R. L .20 ll ). Th< ri""ofdcclJ'Onicht• •t hm:ord .....p lion_one f..mJ)' phrsici ..... n..AmoaI. ofF,.".;Iy.\fd~hw.II( J ). 14.J9 LoliI\Ski.ILO""I. ... M .. & Invam.D. (200n 1~;o"I«Iuto/OKYMJlwionsp "'t>lIItrorr. S~ScicllC<:&8<>1in,,"~ia. Zwibel. ~i.!. ~:~~~.~~!!~.Proiecl manqelMnl for the "wion oforpr>i.$atiomJ l"';bcJ.O,,&Sm)·'k.J. R.(2019).Proj<'CIM.IUI~rnenI:AB<:ncfiI RaliWion Appn.~h. Springf' University of Ghana http://ugspace.ug.edu.gh 8ENEnTS REALIZATION IN E-HEAL TH SOLliTIONS IMPLEMI:NTATlON: A CASF. ",llO"UFVOLTA RJV[ II. AUTHORITV'S HEALTH SEII.VlCES I . I ~UTED(VIISL) Thil q\ltSlion"';~ il desi""", lei conca dill on \I5eO' pcrUPIioII ... project toIolyvstdrorKadcmicpurp;:oJeS ......i llbo:lJaud...;lIolllmOJl_r~;Iy. The quesbo ......... DOIIIainIrOlir-oOlll. lohaIl~i.If;r)'OUeo\lkIkindlyrespondlOmeh questioabymarlcliekinll(.J}.pproprillcly.,rlillj"linlhcl~provided.~ i. VItAHeaIlbSetvW;csLimilcd(\iHSLI I). lLHydtoOeneru;""Oep.nmml(HGD)[]. ili.ThmIIalOenentloa"Oep.rtnv:nt(TCjD)I). 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