Abstract:
The use of technology in healthcare setting is not a new concept, however the use of
Information Technology (IT) within health setting was non-existent in most developing
countries until recent times. Though developing countries are slow adopters of new
technology, however, the use of Health Information System (HIS) including Electronic
Health Records system (EHRs) in health service delivery has been gaining prominent in most
developing countries and Ghana not exclusive. The need to provide patients with timely
quality service in an era when data volume is growing quicker than organisational
infrastructure development. Many hospitals today are considering implementing this
technology to provide medical information and care in a better way. EHRs, an aspect of HIS,
is seen as a powerful tool, which provides a great number of benefits in one of the data
intensive industries like the healthcare industry.
This study extends the applicability of Technology Acceptance Model (TAM) to examine
user acceptance of EHRs in the hospital within the context of Ghana. The study aims to
examine EHRs characteristics/factors which affect EHRs acceptance among health
professional, capitalising on their belief perspective in the process of transformation, from
paper-based to electronic in the hospital. This EHRs acceptance assessment is to help the
health facility estimate how perception of healthcare professions on the usage of EHRs will
contribute to the success of the system.
By adopting quantitative research approach, data was gathered from the users of the system
and the system administrators using closed-ended questionnaires and observations
Key words: Information Technology (IT), Health Information System (HIS), Electronic
Health Record system (EHRs), Technology Acceptance Model (TAM)
