Department of Information Studies

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Change and Challenges in Library Service Provision: A Case Study of Central University College Library in Accra Ghana
(University of Ghana, 2010-11) Hinson, D.
The study examines user changes and challenges of academic libraries with emphasis on Central University College Library, Ghana. The study used multiple data sources from both the staff and patrons of the library, semi-structured questionnaire and analysed, using exploratory and descriptive statistics. The study found that the library provides traditional services in the area of circulating of materials, reservation of materials, provision of seating accommodation and information literature services. However, the provision of information and communication technology services, electronic database system and books are presently absent. Further, the library is challenged with inadequate computer facilities, absence of electronic library facilities and inadequate user instructions which consequently tend to limit patrons' access to varied information sources and thus affect their acquisition of knowledge from across the world. The study found that there is general desire by patrons for change in the provision of current library services, such as the provision of current reading materials that include books and journals, CD ROM and database. Also demanded are provision of computers, internet services to provide electronic library services as well as creating more seating capacity of the library. These challenges facing the library are the major reasons for change in the provision of services within the library system of the university. It was recommended that management provides adequate number of computers and more electronic library services to its patrons so that the information search and research needs can be facilitated. The need for the relocation of the library to a more spacious facility to enhance service provision is also advocated.
Documentation and Management of Cultural Property at the Accra Museum
(University of Ghana, 2003-09) Ahiable-Addo, D.
The range of items which can be regarded as cultural property is vast. Unfortunately day, efforts to preserve or 10 restore cultural property in museums is unsatisfactory. This calls for the need for guidance as to how best to manage and conserve these cultural artefacts. This study investigated the documentation, conservation and restoration practices that are carried out at the Ghana National Museum and provides measures which can be employed to ensure the longevity of the cultural properties for exhibition and research work A survey was conducted and data collected through questionnaires from a random sampled population of 200 artefacts, comprising 17 easel paintings, 22 stone works, wood artefacts. 19 metal works, 18 leather works, 21 wall paintings, 23 archival materials, 17 Bone and Ivory works, 20 pottery works and 19 textile artifacts The survey was based on examining what quantity of artefacts were in good
Information Needs and Information Seeking Behaviour of Police Prosecutors at the Criminal Investigation Department, Headquarters, Accra.
(University of Ghana, 2005) Adu, K.K.
This study investigated the information needs and information seeking behaviour of Police Prosecutors at The Greater Accra Region. This study sought to identify the sources of information for Police Prosecutors, the effect of age, education and experience on information seeking behaviour and perception, police prosecutors hold about the Library. The study also investigated the barriers to information seeking by Police Prosecutors and the extent to which Police Prosecutors rely on the Library for their information needs as well as the limitation of the Library in providing adequate information to Police Prosecutors. Questionnaires were distributed to 50 Prosecutors. Thirty-five (35) usable responses received. The responses have been presented and analyzed. Results gathered from the analyses indicate that a great number of Prosecutors are much aware of the pivotal role of the library. They are of the view that the Library should be expended, resourced with the current books and staff of Police Service be trained in Library skills to enhance effective information provision. The Police Service in general is bedeviled with many constraints to information. Among them are suspects of crime unwillingness to share information, lack of funding for the library, and the changing nature of the law relating to crime. Among the recommendation made to enhance the Prosecutor's ability to combat crime and to keep abreast of the law are the holding of regular Meeting and Seminars and Six months' training on Criminal Code
Motivation Of Paraprofessionals In University Libraries In Ghana: The Case Of Valley View University And University Of Professional Studies, Accra
(University of Ghana, 2015-07) Opoku-Larbi, L.
Motivation of paraprofessionals is pertinent for excellent service delivery in the library since they constitute the first point of call to any patron who enters the library. The study therefore looks at motivation of paraprofessionals in selected academic libraries in Ghana. The study used a case study approach that involved unstructured interviews to solicit information from 24 paraprofessional library staff at Valley View University (VVU) and University of Professionals Studies, Accra (UPSA). Generally, studies on motivation abound in literature. However, many of these studies focus less on paraprofessional library staff. Thus, this study attempts to determine the motivation packages available to paraprofessionals in VVU and UPSA, to find out how these packages impact the work of paraprofessionals in VVU and UPSA, and to determine whether paraprofessionals are satisfied with their job or not and find out what motivates paraprofessionals intrinsically and extrinsically. The findings show that while VVU has motivation packages for paraprofessionals, UPSA has none. Further, the findings show that the paraprofessionals considered recognition for good work, opportunities for promotion, flexibility of schedule and reimbursement of tuition as good motivation incentives. The most propelling motivators in the findings were acknowledgment for a decent work done, followed by schedule flexibility while library social gathering was the least of all the factors. Also, it was revealed that paraprofessionals would still want to stay in the library despite the lack of motivation. It is, therefore, recommended that opportunities such as more seminars and workshops should be organised for paraprofessionals at least once every academic calendar. Besides, the feeling of insecurity as far as their employment was concerned also emerged. Strategies have been suggested on how to manage the low self-image of paraprofessionals and how to deal with high job turnover among paraprofessionals due to lack of motivation.. It was recommended among others that a policy statement that define motivation packages for paraprofessionals should clearly be outlined in a document which would show what paraprofessionals in UPSA are entitled to and it should be tailored to their needs.Furthermore, stakeholders especially the library management should give recognition to paraprofessionals for good work done by setting targets for them, and when these targets are met, library management should make it a point to reward them. If this is done a lot can be gained from them.
Students’ Use of Electronic Resources in University of Professional Studies, Accra
(University of Ghana, 2016-09) Acheampong, E.K.; Ankrah, E.; Markwei, E.; University of Ghana, College of Humanities, School of Information and Communication Studies
This study investigated students‟ awareness of the availability of e-resources in UPSA, their extent of use of these e-resources, reasons for use, usefulness of e-resources for students‟ academic performances, challenges with use, and the relationship between “students‟ computer literacy skills” and “use of electronic resources”. This study is beneficial to three (3) main categories of people within a university community, and includes university administrators, library information professionals, and students. It also adds to knowledge in its area of study. A survey methodology was used in this study, and the study has a population size of 2,850 (level 400 students of UPSA). A sample size of 570 (which is 20% of the population of 2,850) was used. A convenience sampling technique was adopted for data collection. SPSS was used to analyze data that were collected via questionnaires, whereas an interview schedule was analyzed according to themes. The findings revealed that UPSA students are fairly aware of electronic resources, and they fairly used electronic resources to conduct their researches and to answer their assignments. It was further discovered that comparatively, electronic resources‟ significance quite outweigh that of paper-form documents. Some challenges such as overcrowding of the library‟s electronic resources section by students due to inadequate number of computers and inadequate training on how to use e-resources were discovered. A Chi-square test revealed the direction of relationship between “students‟ computer literacy skills” and their “extent of use of electronic resources”. It was discovered that “students‟ computer literacy skills” affect their “extent of use of electronic resources”. Recommendations to improve the situation were made
The Use Of ICT In Teaching And Learning In Seminaries: A Case Study Of Trinity Theological Seminary, Accra, Ghana
(University of Ghana, 2017-07) Boafo, E.B.
We are in the technological age and everything including teaching and learning is affected by it. The research was conducted to examine the use of Information and Communication Technology (ICT) in teaching and learning in seminaries through a case study at Trinity Theological Seminary, Accra. The research concentrated on the awareness, the extent to which the available ICT was used, the skills and knowledge, reasons, challenges to and recommendation on the use of ICT among teachers and students. The Diffusion of Innovation Theory was used as the theoretical framework and a Case Study method was adopted whereby residential teachers and students were studied. Interviews and questionnaires were used as instruments for collecting the data. Four (4) respondents were selected from the teaching staff and ninety-eight (98) respondents from the students of the seminary. The findings revealed that both students and teaching staff are aware and use ICT tools in the activities, but the students lack awareness on CD ROM and the e-library which were the main electronic resources subscribed by the school. Other students expressed dissatisfaction with the electronic materials due to lack of subscribed online databases by the school. The study again revealed that, the skills and knowledge in using ICT tools were average, although majority conveyed positive attitude towards ICT use. Low bandwidth, insufficient Internet access, finances and insufficient equipment were some of the challenges that was hindering effective ICT use in teaching and learning at the seminary. Suggestions and recommendations were made to curb the challenges faced at the seminary.

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