University of Ghana http://ugspace.ug.edu.gh SCHOOL OF PUBLIC HEALTH COLLEGE OF HEALTH SCIENCES UNIVERSITY OF GHANA FACTORS INFLUENCING ACCEPTANCE OF RURAL POSTING BY HEALTH WORKERS TO KRACHI WEST DISTRICT, VOLTA REGION, GHANA BY HILARIUS ASIWOME KOSI ABIWU (10602638) A DISSERTATION SUBMITTED TO THE SCHOOL OF PUBLIC HEALTH, UNIVERSITY OF GHANA, IN PARTIAL FULFILLMENT FOR THE AWARD OF THE MASTER OF PUBLIC HEALTH (MPH) DEGREE JULY, 2019 University of Ghana http://ugspace.ug.edu.gh DECLARATION I, Hilarius Asiwome Kosi Abiwu, declare that except for the other people’s investigations which have been duly acknowledged, this work is the result of my own original research and that this dissertation, either in whole or in part has not been presented elsewhere for another degree. …………………………………. …………………………………. Hilarius Asiwome Kosi Abiwu Date (Student) …………………………………. …………………………………. Dr Justice Nonvignon Date (Supervisor) i University of Ghana http://ugspace.ug.edu.gh DEDICATION This dissertation is dedicated to my family, my wife Mrs. Gloria Dede Abiwu and my daughters Augustina Mawunya Ama Abiwu and Theresah Ewoewonyo Abra Abiwu who have had to bear the pain of my long periods of absence from home and other responsibilities during the course of this work. I appreciate your patience, love, and support. ii University of Ghana http://ugspace.ug.edu.gh ACKNOWLEDGEMENT I wish to acknowledge the contributions of the many people who supported me during this research work. I am eternally grateful to my supervisor Dr. Justice Nonvignon for his patience and enormous input and guidance which ensured that this project came out successful. I also wish to acknowledge the contributions of Dr. Eli Aba for his invaluable feedback and suggestions and for reading through the write up on a number of occasions. My appreciation also goes to my hard-working research assistants Mr. John Bless Akortiakumah, Mr. Nicholas Azumah, Mr. Joseph Amuzu, and Mr. Divine Setrodzie. To my MPH classmates, management and staff of Krachi West District Health Directorate and Hospital, and other friends I say thank you for your support and encouragement throughout this course of study. Above all my most profound appreciation goes to the almighty God for making this dream a reality without whose support this would never have been achieved. iii University of Ghana http://ugspace.ug.edu.gh ABSTRACT Introduction: Access to quality healthcare depends on the availability of qualified and adequate healthcare workers; unfortunately, most health workers prefer to work in urban and peri-urban communities to the detriment of those living in rural communities including Krachi West District. Identifying factors influencing acceptance of rural posting and formulating policies based on these factors will improve rural posting acceptance. This study, therefore, investigated factors influencing acceptance of rural posting to Krachi West District. Methods: This was a cross-sectional analytical study which adopted both qualitative and quantitative approaches to data collection. Self-administered structured questionnaires were administered to all health workers at post. Descriptive statistics were performed and statistical significance of various factors and acceptance of rural posting was tested using Chi-square and Fisher’s exact tests. Logistic regression was used to determine the association between the various factors and acceptance of rural posting to Krachi West. Five Focus Group Discussions were held, digitally recorded and transcribed verbatim. The qualitative data were analysed using framework analysis. Results: Though several factors working together determine the willingness of a health worker to accept rural posting to Krachi, the only factor showing statistically significant association with acceptance of rural posting is the attitude of the staff towards working in a rural area (Adjusted OR 9.25; p-value < 0.001). Additionally, health workers received news of posting to Krachi with negative emotions such as sadness, frustration, and feeling of punishment but the process of visiting the district to verify their fears often led to the acceptance of the posting. iv University of Ghana http://ugspace.ug.edu.gh Conclusion: A health workers’ attitude to working in a rural area is the only statistically significant factor associated with acceptance of rural posting to Krachi West District. Posting to the district is associated with negative emotions but exposure to the district led to acceptance of the posting. v University of Ghana http://ugspace.ug.edu.gh TABLE OF CONTENTS DEDICATION ............................................................................................................... ii ACKNOWLEDGEMENT ........................................................................................... iii ABSTRACT .................................................................................................................. iv TABLE OF CONTENTS .............................................................................................. vi LIST OF TABLES ........................................................................................................ xi LIST OF FIGURES ..................................................................................................... xii LIST OF ABBREVIATIONS .................................................................................... xiii CHAPTER ONE ............................................................................................................ 1 INTRODUCTION ......................................................................................................... 1 1.0 Introduction ..........................................................................................................1 1.1 Background ..........................................................................................................1 1.2 Problem statement ................................................................................................3 1.3 Study objectives ..............................................................................................5 1.3.1 General objective. .................................................................................... 5 1.3.2 Specific objectives. .................................................................................. 5 1.4 Research questions ..........................................................................................5 1.5 Significance of the study .................................................................................6 1.6 Conceptual Framework for factors influencing acceptance of rural posting by healthcare staff ...........................................................................................................6 1.7 Summary ............................................................................................................10 CHAPTER TWO ......................................................................................................... 11 vi University of Ghana http://ugspace.ug.edu.gh LITERATURE REVIEW ............................................................................................ 11 2.0 Introduction ........................................................................................................11 2.1 Important role of the health workforce in healthcare delivery ...........................11 2.2 Maldistribution of health workforce ..................................................................13 2.3 Theories of motivation .......................................................................................14 2.3.1 Need motivational theories. ......................................................................... 15 2.3.2 Equity theory. .............................................................................................. 19 2.3.3 Expectancy theory. ...................................................................................... 19 2.3.4 Job design. ................................................................................................... 21 2.4 Factors influencing acceptance or otherwise of rural posting ............................22 2.5 Health system interventions to address the maldistribution of health workers along rural-urban divide. ..........................................................................................24 2.5.1 Education. .................................................................................................... 25 2.5.2 Financial incentives. .................................................................................... 25 2.5.3 Regulatory interventions. ............................................................................. 26 2.5.4 Professional and personal support. .............................................................. 28 2.5.5 Putting it all together ................................................................................... 28 2.6 Summary ............................................................................................................29 CHAPTER THREE ..................................................................................................... 31 METHODS .................................................................................................................. 31 3.0 Introduction ........................................................................................................31 3.1 Study design .......................................................................................................31 3.2 Study location .....................................................................................................31 3.3 Variables.............................................................................................................33 vii University of Ghana http://ugspace.ug.edu.gh 3.4 Study population ................................................................................................37 3.5 Data collection methods .....................................................................................37 3.5.1 Administration of questionnaires................................................................. 37 3.5.2 Focus group discussions (FDG). ................................................................. 38 3.6 Selection of Participants .....................................................................................38 3.6.1 Quantitative study. ....................................................................................... 38 3.6.2 Qualitative study. ......................................................................................... 38 3.7 Data collection techniques and tools/instruments ..............................................39 3.7.1 Questionnaires. ............................................................................................ 39 3.7.2 Focus Group Discussions (FDG) Guide. ..................................................... 39 3.8 Quality Control ...................................................................................................39 3.8.1 Training of interviewers. ............................................................................. 40 3.9 Data Processing and Analysis ............................................................................40 3.9.1 Qualitative data processing. ......................................................................... 40 3.9.2 Qualitative data analysis .............................................................................. 41 3.9.3 Quantitative data processing ........................................................................ 41 3.9.4 Quantitative data analysis. ........................................................................... 41 3.10 Ethical consideration/issues .............................................................................42 3.10.1 Ethical clearance. ....................................................................................... 42 3.10.2 Informed Consent. ..................................................................................... 42 3.10.3 Confidentiality. .......................................................................................... 43 3.10.4 Risks and discomfort. ................................................................................ 43 3.10.5 Benefits ...................................................................................................... 43 3.11 Pretesting and review of instruments/tools ......................................................44 3.12 Limitations of the study....................................................................................44 3.13 Generalizability of the research findings .........................................................44 viii University of Ghana http://ugspace.ug.edu.gh 3.14 Summary ..........................................................................................................44 CHAPTER FOUR ........................................................................................................ 46 RESULTS .................................................................................................................... 46 4.0 Introduction ........................................................................................................46 4.1 Proportions of health workers who accepted posting to Krachi Willingly (by socio-demographic characteristics) ..........................................................................46 4.2 Individual-level factors and acceptance of rural posting ...................................48 4.4 Organisational factors and acceptance of rural posting .....................................49 4.5 Contextual/socio-cultural factors and acceptance of rural posting ....................51 4.6 Simple and multiple logistic regression of factors associated with acceptance of posting ......................................................................................................................53 4.7 Experiences of persons who accepted posting to Krachi West District .............55 4.7.1 How people felt when they were posted to Krachi West District. .............. 55 4.7.2 Events leading to acceptance of posting to Krachi West District. ............... 56 4.8 Summary ............................................................................................................57 CHAPTER FIVE ......................................................................................................... 59 DISCUSSION .............................................................................................................. 59 5.0 Introduction ........................................................................................................59 5.1 The proportion of health workers who willingly accepted the rural posting. ....59 5.2 Individual/personal level factors and acceptance of rural posting .....................61 5.3 Institutional/organisational factors and acceptance of rural posting ..................64 5.4 Contextual/socio-socio-cultural factors and acceptance of rural posting ...........67 ix University of Ghana http://ugspace.ug.edu.gh 5.5 Experiences of those who accepted the rural posting ........................................69 5.6 Summary ............................................................................................................70 CHAPTER SIX ............................................................................................................ 73 CONCLUSIONS AND RECOMMENDATIONS ...................................................... 73 6.0 Conclusion ..........................................................................................................73 6.1 Recommendations ..............................................................................................74 REFERENCES ............................................................................................................ 75 APPENDIX A .............................................................................................................. 80 QUESTIONNAIRE ..................................................................................................... 80 APPENDIX B .............................................................................................................. 87 Focus group discussion guide ...................................................................................... 87 APPENDIX C .............................................................................................................. 90 Consent form for Focus group discussion guide.......................................................... 90 APPENDIX D .............................................................................................................. 93 Consent form for self-administered questionnaire ....................................................... 93 APPENDIX F............................................................................................................... 96 Human Resource GAP Analysis .................................................................................. 96 APPENDIX F............................................................................................................... 99 Ethical Approval letter ................................................................................................. 99 x University of Ghana http://ugspace.ug.edu.gh LIST OF TABLES Table 1: Factors Influencing Acceptance of Rural Posting ........................................... 9 Table 2: Health System Interventions to Improve Acceptance of Rural Posting ........ 29 Table 3: Five-year Trend of Healthcare Staffing Situation in Krachi West District ... 33 Table 4: Study Variables .............................................................................................. 34 Table 5: Willing Acceptance of Rural Posting by Socio-demographic Characteristics ...................................................................................................................................... 48 Table 6: Willing Acceptance of Rural Posting by Individual-level Factors ................ 49 Table 7: Willing Acceptance of Rural Posting by Organisational/institutional Factors ...................................................................................................................................... 50 Table 8: Willing Acceptance of Rural Posting by Contextual/Socio-cultural Factors 52 Table 9: Bivariate and Multiple Logistic Regression of Factors Associated with Acceptance of Rural Posting to Krachi West District ................................................. 54 xi University of Ghana http://ugspace.ug.edu.gh LIST OF FIGURES Figure 1. Conceptual framework of factors influencing acceptance of rural posting. ... 7 Figure 2. Maslow's hierarchy of needs. ....................................................................... 18 Figure 3. A histogram showing percent distribution of healthcare staff in Krachi West District by professional category ................................................................................. 47 xii University of Ghana http://ugspace.ug.edu.gh LIST OF ABBREVIATIONS CHN Community Health Nurse CHO Community health Officer CHPS Community-based Health Planning and Services DCE District Chief Executive DHD District Health Directorate DHMT District Health Management Team FGD Focus Group Discussion GHS Ghana Health Service IDI In-Depth Interview KWDH Krachi West District Hospital MDG Millennium Development Goals MOH Ministry of Health SDG Sustainable Development Goals TBA Traditional Birth Attendant WHO World Health Organisation GSS Ghana Statistical Service xiii University of Ghana http://ugspace.ug.edu.gh CHAPTER ONE INTRODUCTION 1.0 Introduction This chapter presents a brief introduction to the study on the factors influencing acceptance of rural posting. It provides a background to the study, presents the problem statement and study objectives, the significance of the study as well as the conceptual framework for conducting the study. 1.1 Background Human resources are an important asset to organisations in terms of the realisation of their strategic goals (Baker, Hassan, Hanson, Manzi3, Marchant, Peterson and Hylander, 2017). High quality and adequate human resources in their right mix provide a competitive advantage for most organisations, and the health service is no exception.(Sen, Choudhary, 2014) stated that the basis of a competitive organisation is a satisfied, highly motivated and loyal employees. Indeed, the health sector is one sector that relies heavily on human resources despite the advancement in technology. Access to quality healthcare depends largely on the availability of qualified and adequate healthcare workers (Baker et al., 2017). Unfortunately for most people living in rural communities, access to quality healthcare remains a mirage. This is largely because most healthcare workers prefer to work in Urban and peri-urban communities to the detriment of those living in rural communities. Half the population of the world live in rural and remote areas and are served by less than a quarter of the world’s doctors, and about a third of the world’s population of 1 University of Ghana http://ugspace.ug.edu.gh nurses (WHO, 2010). The situation is similar in both developed and developing countries but worse in developing countries (Hoyler, Finlayson, McClain, Meara, & Hagander, 2014). For example, the United Kingdom (UK) is plagued with inequity in the distribution of healthcare staff (Chapman, Congdon, Shaw, & Carter, 2005), in like manner, countries like United States of America, Canada, Australia and Japan also have issues in respect of equitable distribution of healthcare workers (Mobaraki, Hassani, Kashkalani, & Khalilnejad, 2013). The situation is worse in developing and middle-income countries because resources are scarce and incentives are unavailable to attract these staff to the rural areas. According to Buchan et al. (2013), the uneven placement of health workers on the basis of rural and urban areas is a major policy concern for all countries, Ghana inclusive. In Ghana, more than 65% of the population live in the rural areas and managed by about 15% of the country’s doctors who work in the districts (Africa Health Workforce Observatory, 2011). According to Ghana’s Ministry of Health, for the year 2016, the best Doctor-patient ratio of 1:3518 was attained in Greater Accra that hosts the country’s capital while the worst ratio of 1:24,985 was attained by Upper East Region (MOH, 2017). This is because of difficulty in distributing healthcare workers equitably. The skewed distribution of healthcare staff positively towards urban areas is observed at all levels from national, regional and district levels. A similar picture observed with the urban-rural divide in terms of inequitable distribution of healthcare staff is observed also between the developed and developing country. It is estimated that about 3% of the world’s health workers take care of the 2 University of Ghana http://ugspace.ug.edu.gh needs of WHO Africa region which has about 24% of the global disease burden. In contrast, the WHO region of the Americas with only 10% of the global disease burden rather has more than a third (37%) of the world’s health workers (Grobler et al., 2009). 1.2 Problem statement Krachi West District is a rural peninsula located in the Northern most part of the Volta Region with a population of about sixty thousand (60,000) people according to projections from the 2010 population census conducted by the statistical service: thus, travelling to Krachi for most parts involves crossing one water body or the other. The distance and location of the district coupled with a lack of basic amenities and difficult access have made the place unattractive to most health workers who consider postings to the district as punishment. This has led to an acute shortage of critical health care staff of all cadres in the district for a long period of time. In 2009, the Krachi West District Hospital had only one retired medical doctor whose contract with the Ministry of Health had expired after a number of renewals and so was being paid from internally generated funds of the hospital. The hospital had no substantive health services administrator, no Nurse Manager and no Pharmacist who constitute the core management team of the hospital by policy. Thus, the entire management team of the hospital was made up of temporal staff reflecting the acute shortage of the needed manpower to manage the hospital. The staffing situation in respect of nurses was worse than that of the management team. The nominal roll of the 120-bed capacity District hospital at the time indicated that they had very few nurses numbering twenty-two (22) including six (6) midwives; hence at some difficult times, ward assistants worked as nurses without any supervision. The hospital had only one 3 University of Ghana http://ugspace.ug.edu.gh laboratory technician, and no health information officer or biostatistician(Krachi West District Hospital, 2010). After the year 2010 when a pharmacist accepted posting to the facility, three other pharmacists posted in successive years either refused the posting or changed their mind upon reporting to the facility and realising the conditions in the district. In 2016 two graduate general nurses were posted to Krachi and none of them reported. In 2017, eight registered general midwives were posted to the district; out of this only four of them reported representing just fifty percent (50%) of those posted rd (Krachi West District 2017 3 Quarter Review Report). The inadequate number of qualified staff has resulted in a high work load for the few workers who are available. The increased workload coupled with the lack of appropriate incentive schemes has led to a state of demotivation for the staff. A number of health indicators for the district like stillbirth rate, neonatal mortality and under-five mortality remain unimpressive. The inadequate numbers of critical staff also resulted in a situation where the district has to employ temporal and casual staff and pay them from internally generated funds putting a huge financial burden on the district’s already bad finances. This research, therefore, seeks to investigate the factors influencing the acceptance of rural posting to Krachi West District. Most works that have been done have largely focussed on students in final year and interns with the aim to see what will make them accept rural postings (Daniels-Felix, Conradie, & Voss, 2015; Nallala, Swain, Das, Kasam, & Pati, 2015; Shannon & Jackson, 2011). However, there is paucity of data on work done on staffs who have actually accepted rural posting and seeking to understand what factors made them 4 University of Ghana http://ugspace.ug.edu.gh accept their postings. Thus, for those who reported and have stayed in Krachi, it is important to investigate what made them accept the posting, how they felt when they were posted, what went through their mind when they received the news of their being posted to Krachi, what eventually made them decide to accept the posting and finally whether they accepted willingly or under compulsion. Answers to these questions may provide a useful basis for designing programmes that focus on what actually works and that could encourage more people to come and work in Krachi. 1.3 Study objectives 1.3.1 General objective. The general objective of this study was to determine the factors that affect acceptance of rural posting by health workers. 1.3.2 Specific objectives. The specific objectives of this study were: 1. To determine the proportion of health workers posted to Krachi West District who accepted the posting willingly 2. To determine factors influencing acceptance of rural posting. 3. To explore the experiences of persons who accepted posting to Krachi West District 1.4 Research questions The study sought answers to the following research questions: 1. What proportion of health workers accepted posting to Krachi West District willingly? 5 University of Ghana http://ugspace.ug.edu.gh 2. What individual/personal, institutional/organisational and contextual/socio- cultural factors influence the decision of healthcare staff to accept rural posting? 3. What were the experiences of those who accepted posting to Krachi West District when they were posted and what were the factors/events that tipped their decision in favour of accepting the posting? 1.5 Significance of the study The information gathered from this work could be useful to policymakers as they design programmes to bridge the rural-urban gap in healthcare staff distribution. It could also provide useful information to the District Assembly as they work to attract and retain more critical healthcare staff to the district. The management of the Krachi West District can also use the findings from this study to improve on the attraction and retention of posted healthcare staff to the district by focussing on the factors that influence staff to accept posting to Krachi. Hospitals and health directorates in similar positions could draw on the lessons from Krachi West in addition to their peculiar circumstances to improve on the attraction and retention of staff to their district. Additionally, the findings will add up to data on the subject and make room for further studies 1.6 Conceptual Framework for factors influencing acceptance of rural posting by healthcare staff The WHO (2010) identified six factors that relate to decisions to stay or live in rural areas as well as relocate or accept rural posting which are personal origin and values, family and community aspects, working and living conditions, career-related factors, financial aspects, and bonding or mandatory service. This forms the key factors influencing the decision of staff to accept rural posting. However, the response of the 6 University of Ghana http://ugspace.ug.edu.gh health system to these factors work in concert to make these factors deciders in the acceptance of rural posting. The interplay of these two broad factors has been further categorised by Ramani, Rao, Ryan, Vujicic, & Berman (2013) into Individual factors, Organisational or Institutional factors, and Contextual or Socio-cultural factors. This forms the basis of the conceptual framework for this study as shown in Figure 1. Figure 1. Conceptual framework of factors influencing acceptance of rural posting. Adapted from “For more than love or money: attitudes of student and in-service health workers towards rural service in India” by Sudha Ramani, Krishna D Rao, Mandy Ryan, Marko Vujicic and Peter Berman 2013, Human Resources for Health 2013, 11:58 doi:10.1186/1478-4491-11-58, © 2013 Ramani et al. 7 University of Ghana http://ugspace.ug.edu.gh The conceptual framework identifies three broad categories of factors influencing acceptance of rural posting. These are individual, institutional/organisational and contextual/socio-cultural factors. Each of these broad groups of factors affects and influences each other and ultimately influences the acceptance of rural posting. Details of the factors under these three broad categories of factors are shown in Table 1. A combination of all three factors (individual, institutional and socio-cultural) more strongly favours acceptance of rural posting than any one of them taken in isolation. 8 University of Ghana http://ugspace.ug.edu.gh Table 1: Factors Influencing Acceptance of Rural Posting Individual Organizational Contextual  Age  Financial attributes  Living facilities (housing,  Gender  Salary electricity, water, access to  Marital status  Facilities market, hygiene)  Need for  Clinic infrastructure (drugs,  Proximity to family (near respect/self- equipment, laboratories, hometown) esteem ambulance)  Children’s development (recognition  Physical work environment (availability of good of work, (cleanliness, availability of water, schooling, extra activities, sense of electricity, toilets, good furniture, future opportunities) fulfillment, good construction, private cabins)  Family’s well-being and the prestige  Support staff (helping hands for comfort (spouse job of the job) working) availability, spouse career  Personal  Mentoring staff (for advising and growth, support to parents) attitude guiding)  Safety (physical security, towards rural  Workload (fixed working hours, legal protection against work shift systems, adequate number of political interference)  Familiarity patients)  Connectivity (transport with a rural  Organizational policies and management availability, no sense of context  Transfer policies and promotions isolation) (transparent policy, time of service  Social life (entertainment in rural areas clearly stated, no facilities, social circle) political interference in transfers)  Community type (comfort  Job security (permanency of job, and connect with the pensions) community, no language  Regulatory policies to regulate barriers) absenteeism, punctuality of staff)  Policies on leave (ability to take leave when required, especially emergency)  Management (administration, bureaucracy)  Career growth opportunities  Learning opportunities on the job  Training opportunities  Research opportunities  Postgraduate opportunities Note. Adapted from “Differences in preferences for rural job postings between nursing students and practicing nurses: evidence from a discrete choice experiment in Lao People’s Democratic Republic”. (Rockers et al., 2013) Human Resources for Health 2013 11:22. 9 University of Ghana http://ugspace.ug.edu.gh 1.7 Summary The issue of maldistribution of health workers along rural-urban divide is a major policy issue confronting health system managers. The situation is prevalent in both developed and developing countries but worse in the developing countries including Ghana because of the lack of resources and the absence of strong health systems and institutions. Krachi West District is one of the rural hard to reach districts in the Northern part of the Volta region. The district has inadequate numbers of staff due to health workers’ refusal to accept posting to the district. The inadequate numbers have led to increased workload and demotivation of the few staff with its attendant negative impact on healthcare indicators. It has also led to the district relying on temporal staff who are paid from internally generated funds thus putting a strain on the scarce financial resources of the district. This study, therefore, sought to investigate the proportion of health workers willingly accepting rural posting to the district, determine the factors influencing acceptance of rural posting to the district and also explore the experiences of those posted. It is hoped that the findings will lead to policy decisions that will improve acceptance of rural posting to the Krachi West District. 10 University of Ghana http://ugspace.ug.edu.gh CHAPTER TWO LITERATURE REVIEW 2.0 Introduction This chapter presents a review of the literature on the important role of the health workforce in delivering quality healthcare and improving on health outcomes, the problem of maldistribution of health workers along rural-urban divide, the underlying theories of motivation explaining why this is the case, and also the general factors identified as influencing the acceptance of rural posting. The review ended by looking at efforts that have been made in several areas in an attempt to address this problem of healthcare staff maldistribution along rural-urban divide. 2.1 Important role of the health workforce in healthcare delivery Quality healthcare is a product of a mix of inputs including health workforce, medicines and technology, governance, quality data and information, appropriate financing among many others (WHO, 2010). The most crucial of these inputs remains the health workforce as they determine the success or failure of any of the other inputs of the health system. The availability of adequate, well-trained healthcare staff is a crucial requirement for the delivery of quality healthcare, and especially so in the operation of an effective primary healthcare system (Lawan, Amole, & Khayi, 2017). World Health Organisation, (2010) has stated that ‘A strong human infrastructure is fundamental to closing today’s gap between health promise and health reality, and anticipating the health challenges of the 21st century’. 11 University of Ghana http://ugspace.ug.edu.gh This human infrastructure must not only be available but must be adequate, and in the right mix in terms of cadre and calibre to ensure effective functioning and growth of the health system (Gupta & Dal Poz, 2009). The value of human resources in the effective functioning of any organisation especially in the service industry is not in doubt. The positive impact of adequate numbers of health workers on health outcomes such as mortality, coverage of immunisation or skilled birth attendants has been amply demonstrated in several studies (Castillo-Laborde, 2011; Anand and Bärnighausen, 2004) found that in addition to other factors, the density of healthcare staff is important in accounting for the variation in health indicators such as maternal mortality, infant mortality and under-five mortality across countries. They explained that this effect is more pronounced in reducing maternal mortality than child mortality probably because higher levels of skills may be required to address the disease conditions that cause the death of children compared with mothers. Others have also demonstrated that the density of health workers especially physicians is negatively correlated with disability adjusted years: an increase of one unit in density of health workers per 1000 population will decrease on average the total burden of disease between 1% and 3%. Therefore increasing the health workforce density will lead to an appreciable reduction in the burden of disease, in particular, communicable diseases (Castillo-Laborde, 2011). There is no controversy that the availability of adequate numbers of healthcare professionals often translates to better health outcomes of the population. However in most parts of the world especially the developing countries, there is a mismatch between the demand and supply of health workers (Lehmann, Dieleman, & 12 University of Ghana http://ugspace.ug.edu.gh Martineau, 2008). The problem of shortage of healthcare workers is in part due to inadequate production or training of the health workforce and also due to the maldistribution of available numbers (WHO 2010). 2.2 Maldistribution of health workforce According to Mobaraki et al., (2013), the problem of maldistribution of healthcare workers continue to be a major policy issue for health system managers. In most parts of the world, the distribution of healthcare professionals along rural and urban communities remains largely skewed in favour of urban communities. Available data show that most health workers prefer to work in urban and peri-urban communities as compared with rural and remote areas (Goel et al., 2016; Buchan et al., 2013; Mobaraki et al., 2013). According to the WHO (2010), half the population of the world lives in rural and remote areas yet they have access to just about 25% of the World’s doctors and less than 33% of the world’s nurses. In Ghana, according to the 2010 census conducted by the Ghana statistical services (GSS), more than 65% of the population live in the rural areas and managed by about 15% of the country’s doctors who work in the Districts (Africa Health Workforce Observatory, 2011). In the 2016 Holistic assessment of the health sector by the Ministry of Health, released in 2017, the best doctor-patient ratio of 1:3518 was attained in Greater Accra that hosts the country’s capital while the worst ratio of 1: 24,985 was attained by Upper East Region. The three worst regions in terms of the doctor-population ratio were Western Region with 1: 20,275, Volta region where Krachi West District is located recording a ratio of 1: 19,434 and Upper East Region as noted above. The situation is slightly different when it comes to nurse- population ratio. The best nurse-population ratio was obtained by Upper East of 1:500 13 University of Ghana http://ugspace.ug.edu.gh while the worst was recorded by the Northern region of 1: 1,033. This is largely due to the policy of retaining all nurses to work in the regions where they are trained. The Upper East region being one of the least populated regions in the country benefitted largely from this policy as the numbers trained by the nursing training colleges were retained to work in the region. 2.3 Theories of motivation Inequities in the distribution of health workers remain a major policy issue for most health managers globally (Purohit & Martineau, 2016; Lehmann, Dieleman, & Martineau, 2008). At the heart of the uneven distribution of healthcare workers along rural-urban divide is the issue of human motivations and needs which if understood and addressed can lead to improved numbers in the rural areas (Prytherch et al., 2013). Motivation is defined as ‘the psychological processes that cause the arousal, direction, and persistence of voluntary actions that are goal oriented’ (Mitchell, 1982). Robbins (1993) on the other hand defines motivation as the ‘willingness to exert high levels of effort toward organisational goals, conditioned by the effort’s ability to satisfy some individual need’. The definition proffered by Mitchell, (1982), indicates that there are processes in the psyche of individuals that cause them to do what they do and not to do. Thus, if these processes can be uncovered in terms of how they drive actions, it can inform policy decisions in a manner that can positively influence the acceptance of rural posting. Additionally, it can be deduced from the definition offered by Robbins (1993) that individuals have needs that drive them to take decisions aimed at meeting those needs. Thus, understanding what these needs are, can lead to efforts being made through policy to either meet these needs directly by managers or provide opportunities for those needs to be met by the staff themselves. 14 University of Ghana http://ugspace.ug.edu.gh Ramlall (2004) indicates that though most theorists differ in terms of the specific needs that individuals seek to meet or where the energy to do what is required is derived from, one thing they agree on is that motivation requires a desire to act, and also have an objective. This write-up will focus on four motivational theories out of the many theories out there. The four theories are chosen based on Kreitner & Kinicki (1998) position that there are about five ways of explaining behaviour: needs, reinforcement, cognition, job characteristics, and feelings/emotions. These five ways which form the basis of modern theories of human motivation are adequately covered by the chosen four theories which are the Need theory, equity theory, expectancy theory, and job design model. 2.3.1 Need motivational theories. Need motivational theories postulate that there are internal factors that energize behaviour and these internal factors can be influenced by external environmental factors. These internal factors or needs in humans change over time and place. The key theories here include Maslow’s hierarchy of needs theory and McClelland’s need theory. Maslow (1943) postulated that individuals have needs in five levels/hierarchy namely, physiological, safety, social, ego and self-actualizing. Maslow’s hierarchy of needs is often represented in the form of a pyramid with a bottom which is the broadest representing most of the fundamental needs of individuals while the top which is the narrowest represents the need for self-actualization and transcendence. He believed that in order for motivation to occur at any level, the needs of the preceding level must be satisfied first within the individual. 15 University of Ghana http://ugspace.ug.edu.gh The first step in internal motivation is the physiological need, which needs include homeostasis, food, water, sleep, shelter, sex, etc. These needs represent the most basic needs of all human’s and if they are not met an individual is unlikely to desire the other needs at the higher levels in the model. An individual who is able to meet his physiological needs will next think of meeting his safety needs The need for safety assumes dominance in an individual’s life once his or her physiological needs have been met. These needs include personal, emotional and financial security, health and wellbeing as well as safety needs against accidents and their adverse impacts. These needs manifest in the form of job security, operation of savings accounts, taking insurance policies, need for well-outlined grievance procedures for protection from an unbalanced authority, disability accommodation among many others. According to Maslow, once these needs are also met, then social needs emerge. The need for belongingness is the next level of need to be met after safety needs. These needs will come in the form of friendship, intimacy and family belongingness. It is his view that all humans need to feel a sense of belonging and acceptance among varying social groupings such as professional groups, co-workers, online communities among others. In the absence of these, an individual may become prone to emotional disorders such as depression, anxiety, and loneliness. Meeting these needs will lead to individuals now desiring the need for self-esteem. The needs for esteem or need for one’s ego, according to Maslow follows after meeting social needs where individuals suddenly become concerned about receiving respect, status, importance, and recognition from others. These needs if met offer the 16 University of Ghana http://ugspace.ug.edu.gh individual a sense of value or contribution. The lack of this may lead to an inferiority complex and could manifest in the individual actively depending on approval from others or feel the need to seek for fame or glory. This can worsen the individual’s self-esteem unless the individual internally accept who he/she is and is proud of it. Self-actualization occupies the peak of the needs of individuals according to Maslow. At this stage, the individual feels the need to fulfil his full potential and this will often manifest after an individual not only meet the needs of the lower levels of the pyramid but also master them. This may take the form of being the best in parenting or mate acquisition, utilizing one’s abilities, or simply seeking happiness. A later revision of his theory led to the introduction of a higher stage called transcendence, where the needs of the individual focus on things whose benefits go beyond oneself such as spirituality and or altruism. As amply demonstrated in Maslow’s hierarchy of needs, the satisfaction or the meeting of one need only leads to the desire for another need considered to be higher in the hierarchy as shown in Figure 2. This means that policymakers need to realise that one intervention is not enough to attract and retain staff to work in rural areas, as the needs of the health worker will continue changing. Meaning, interventions must be regularly reviewed and updated to remain relevant. Maslow (1943) posits that on average, most humans are partially satisfied and partially unsatisfied in all of one’s needs/wants. It means that managers and policymakers should recognize this and design programmes or make policies that create the environment for health workers to achieve their fullest potential. Indeed, the creation of the environment for workers to realise their full potential fits into the organisational or institutional factors that influence the acceptance of rural postings such as availability of mentors, and 17 University of Ghana http://ugspace.ug.edu.gh opportunities for postgraduate/ further training. Failure to provide a conducive environment for self-actualization theoretically can lead to poor performance, demotivation and high turnover rate of staff (Ramlall, 2004). Figure 2. Maslow's hierarchy of needs. Motivation and Personality, by Abraham H. Maslow, 1954. Copyright © 1954 by Harper & Row, Publishers, Inc. McClelland (1961) on the other hand theorised focusing on three needs: power, achievement, and affiliation. In his view, there are people who have a strong desire to succeed and often strive for personal achievement and not necessarily the rewards of such success. He defines the need for power as the need to make others behave in a way that they would not have under normal circumstances. On the need for affiliation, he says it’s the desire for close interpersonal and friendly relationships. The need for achievement on the other hand he indicates is the drive to excel or to achieve in relation to set standards. Kreitner & Kinicki (1998) emphasizes the importance of the need for achievement in motivation when he stated that motivation and performance 18 University of Ghana http://ugspace.ug.edu.gh vary according to the strength of one’s need for achievement. This theory explains some of the personal factors influencing acceptance of rural postings such as the desire for self-esteem or respect. 2.3.2 Equity theory. The equity theory holds the view that people develop beliefs about what constitutes a fair and equitable contribution to their jobs, that people tend to compare what they receive to be the result of their engagement with employers and that if they perceive that what they get for their efforts is not fair, relative to what others get, then they will be motivated to take actions they deem appropriate (Robbins, 1993). Thus while the need theory says that people have needs and therefore strive to have those needs, the equity theory on the other hand says that meeting one’s need alone is not enough and that even when one’s need is met as expected but the individual believes what he got was not fair relative to what others obtained, he may not be satisfied and that will motivate him to take other actions he or she deems appropriate. This thinking underscores the proposition to make moving to rural or remote areas worth the effort. People or health workers must feel satisfied that for the sacrifices they make by accepting posting to these areas, what they get in return is worth it relative to what their colleagues in urban areas get. 2.3.3 Expectancy theory. Expectancy theory states that motivation is a combined function of the individual’s perception that effort will lead to performance and of the perceived desirability of outcomes that may result from the performance (Steers & Lyman, 1983). In practical terms, people act based on expectations of some favourable outcomes and how valuable those outcomes are. The higher the value of the outcome that is expected the 19 University of Ghana http://ugspace.ug.edu.gh greater the motivation to act (Chen & Fang, 2008). Two theories are relevant in expectancy theory; these are Vroom’s Original Theory and Porter and Lawler’s extension. Vroom’s theory states that ‘choices made by a person among alternative courses of action are lawfully related to psychological events occurring contemporaneously with the behaviours’ (Vroom, 1964, p.15). In simple terms, the way people behave is a result of choices they make consciously from among a list of alternatives, based on their beliefs and attitudes (Pinder, 1984). According to Vroom, there are three mental processes that direct behaviour: Valence, Instrumentality, and Expectancy. Valence for him refers to the emotional orientations or the value people place on expected outcomes. A positive valence means a desired outcome or a valued outcome. This has clear implications for policy decisions to attract and retain health workers to rural areas. The rewards for accepting rural posting must be seen as useful to motivate a staff to decide to accept the rural posting. These rewards may be financial or non- financial. Instrumentality by Vroom means the thought that if one performs well a valuable outcome will be obtained. Thus, the individual must believe that his positive efforts will yield a desirable result. This has a lot to do with reasons why most health workers will ask for clear cut written policies in respect to what will be the benefits of working in rural settings. Under organisational factors, one of the factors identified is the need for clear policies on promotions, transfers, etc. (Ramani et al., 2013). Finally, expectancy according to Vroom (1964) explains that expectancy defines the strength of one’s belief on the fact that higher or increased effort will lead to better performance. Thus people must think that the efforts will not be in vain. 20 University of Ghana http://ugspace.ug.edu.gh Porter and Lawler extended Vroom’s expectancy theory where they sought to identify the source of peoples valence/expectations and also provide a link between their effort and performance and or satisfaction (Ramlall, 2004). To them, ‘effort is viewed as a function of the perceived value of reward and the perceived effort–reward probability’. Thus the relationship between effort and performance is moderated by the employee’s ability, traits, and role perceptions. The greater the ability the greater the performance at a given effort (Ramlall, 2004). 2.3.4 Job design. The last but not the least of the motivational theories underpinning the factors driving acceptance or otherwise of rural postings is the Job design model. This model or theory believes that the job to be done itself is key to employee motivation – thus a very challenging job is motivating while a boring or monotonous task demotivates (Ramlall, 2004). This explains the finding by Hoodless & Bourke, (2009) that enrolled nurses with a greater scope of work obtained greater work motivation than those with a narrower scope. In job design, there are two ways of adding variety and challenge that is job enrichment and job rotation. These two are explained by the Motivation-Hygiene theory and the job characteristics model. The above four theories of motivation explain the basis of the factors that influence the acceptance of rural postings. These factors which have been categorised as Individual, organisational and contextual/ Socio-cultural will be examined in a little more detail 21 University of Ghana http://ugspace.ug.edu.gh 2.4 Factors influencing acceptance or otherwise of rural posting There are a number of factors reported in the literature as influencing acceptance of rural posting ( Goel et al., 2016; Daniels-Felix et al., 2015; Nallala et al., 2015; Ramani et al., 2013; WHO 2010). World Health Organisation (2010) identified and grouped these factors into six broad categories namely personal origin and values, family and community aspects, working and living conditions, career-related factors, financial aspects, and bonding or mandatory service. These factors influence to varying degrees the intention of a health worker to accept posting to a rural area. The attitude and response of the health system to these factors work ultimately to determine whether a health worker will accept rural posting or not. Based on the factors identified by WHO and also the health system response to these factors, Ramani et al., (2013) further categorised the factors influencing acceptance of rural posting into individual-level factors, organisational- or institutional-level factors and contextual or socio-cultural factors. They argue that the decision-making process of accepting a rural posting is a complex phenomenon and requires a mix of interventions based on all these categories of factors in order to increase the chances of health workers accepting the rural posting. Individual-level characteristics have been reported by several writers as important in a health worker deciding to work in a rural area (Kizito, Baingana, Mugagga, Akera, & Sewankambo, 2017; Darkwa, Newman, Kawkab, & Chowdhury, 2016; Ramani et al., 2013; Rockers et al., 2012). These factors include having lived in a rural area before, marital status, history of working in a rural area, the need for personal recognition or achievement, etc. Qualitative research was done by Mcmillan & Barrie, (2012) which found that students who have lived in a rural area before had three times stronger 22 University of Ghana http://ugspace.ug.edu.gh commitment towards rural employment compared with their compatriots who are born and bred in the city. Similarly work done in nine countries across Africa and Asia found that students from low to middle-income countries who have spent significant time in rural areas are more likely to practice in rural areas; the longer the duration of rural experience or stay, the more likely they are to be committed to rural employment (Silvestri et al., 2014). In work done by Kizito et al., (2017) on undergraduate students’ decision to work in underserved areas in Uganda, they found that before community-based education, 44% of respondents expressed willingness to work in rural areas but after community-based education, the percentage rose to 48.4%. A similar study that was done in Ghana by Amalba et al., (2016) also found that 60.9% and 67.8% of the students from towns and cities respectively said they were influenced by community-based education to be willing to work in rural areas. Apart from rural experience, most health workers who work in rural areas also are reported to do so because of their desire to be of help to the poor and humanity (Serneels et al., 2010). In a qualitative research by Prytherch et al. (2013) in three countries, most of the rural staff described being drawn to their job by a sense of vocation and also held the strong view that health work was honourable and a health worker would have to leave a positive legacy In addition to individual-level characteristics, there have been reported health system factors that determine whether a health worker will decide to work in a rural area or not (Rajbangshi, Nambiar, Choudhury, & Rao, 2017). These health system factors are sometimes called the pull factors and include issues such as the availability of financial incentives, good management practices by facility managers, opportunities for continuous professional development and progression, availability of mentorship 23 University of Ghana http://ugspace.ug.edu.gh opportunities among many others (Rockers et al., 2013; Johnson et al., 2011). Johnson et al., (2011) found that for all health trainees in Uganda, job posting was strongly influenced by salary, facility quality, and manager support relative to other attributes. This emphasises the important role of the health system factors also in ensuring health workers decide to work in rural areas. Additionally, some researchers have also pointed out the importance of socio-cultural factors in the acceptance of rural posting. For some health workers, issues such as educational facilities for children, maintenance of more than one household if they have to live away from their families, and the availability of decent accommodation in these areas are some of the considerations in deciding to accept to work in rural areas (Rajbangshi et al., 2017). An effective policy towards improving acceptance of rural posting must, therefore, take all of these factors into consideration. On the basis of what is known a number of health system interventions have been designed and implemented with varying results. These are examined in further detail below. 2.5 Health system interventions to address the maldistribution of health workers along rural-urban divide. The WHO identifies four broad categories of interventions which in combination can be used to improve the attraction and retention of workers in remote and rural areas. These are Personal and professional support, financial incentives, regulation and last but not the least education (WHO, 2010). These four health system interventions will be briefly discussed in turns. 24 University of Ghana http://ugspace.ug.edu.gh 2.5.1 Education. One of the first places to look in designing interventions for improving the number of health workers in rural areas is education. Education forms the core of processes aimed at producing competent health workers. The methods and curricula used in training health workers can potentially influence their future practice location (WHO, 2010). Thus, it is important to make conscious efforts to select the ‘right’ students in terms of those who are more likely to practice in remote and rural areas and also train them in such locations. Students who have a rural background (That is have lived in rural and remote environment before), trained in schools cited in rural areas, made to offer clinical rotations in rural areas, and trained with a curricula that reflect rural health issues are known to be more likely to work in remote or rural areas (Rockers et al., 2012). 2.5.2 Financial incentives. One other intervention that is known to influence positively acceptance of rural posting is the availability of financial incentives, mainly salaries and allowances (Belaid, Dagenais, Moha, & Ridde, 2017; WHO, 2010). Financial incentives used in this context refers to all the extra benefits paid or provided to health workers to entice them to accept to work in remote and rural areas. These include monetary bonuses, in- kind provisions like free accommodation and or vehicle, and other benefits that mitigate the opportunity costs associated with staying and working in deprived areas. The WHO recommends the use of a combination of fiscally sustainable financial incentives which must be sufficient enough to outweigh the opportunity cost of working in rural areas to attract and retain health workers in rural areas. This notwithstanding, available evidence from the literature suggests mixed results with 25 University of Ghana http://ugspace.ug.edu.gh this intervention. For example in Niger, improved financial incentives increased the number of health workers opting for rural service including doctors, however the increase in numbers stagnated two years after the introduction of the intervention (Belaid et al., 2017; WHO, 2010). In Australia, it is reported that an incentive system aimed at improving staffing in rural areas succeeded in achieving as much as 65% retention rates of physicians after nearly half a decade of its introduction (Mason, 2013). 2.5.3 Regulatory interventions. Regulatory interventions refer largely to government control which finds expression through legal, legislative, administrative and or policy tools. Some of the regulatory interventions recommended by WHO include an enhanced scope of practice, training different types of health workers, the introduction of compulsory rural service and subsidized education in return for rural service (WHO, 2010). In view of the shortage of the appropriate mix and calibre of health professionals in remote and rural areas, the few there often have to perform tasks far outside what they have been trained to do. In this case, regulations or decrees can be made to give legitimacy to the enhanced scope of service with the hope of increasing access to health care. It has been suggested that this enhanced scope of practice can improve on job satisfaction of practitioners (Hoodless & Bourke, 2009), however, the extent to which this intervention can lead to increased retention and attraction is uncertain. Hoodless & Bourke, (2009) reported that in Australia, enrolled nurses who are allowed to prescribe reported higher levels of job satisfaction than their colleagues who are not allowed to prescribe. 26 University of Ghana http://ugspace.ug.edu.gh One other regulatory practice is the use of a policy of compulsory rural service. This has been used by various countries. Frehywot, Mullan, Payne, & Ross (2010), reports as much as 70 countries have either used or are still using compulsory schemes to improve the availability of rural health workforce. The extent of success of these schemes in the long term is unclear because there is little data on the evaluation of these schemes to determine their medium to long term success but WHO, (2010), reported that after three decades of implementing compulsory rural service schemes in Thailand, about 50% of doctors in rural district hospitals are new graduates presumed to be completing their rural service. An additional regulatory intervention suggested by WHO is the introduction of different types of health workers with appropriate training and regulation for rural practice with the aim to increase the rural health workforce. In sub-Saharan Africa, it is documented that 25 out of 37 countries investigated were using non-physician clinicians. The advantage with this practice include but not limited to low training costs, reduced training duration and success in rural training (Frehywot et al., 2010), with significant potential for roles in the scale-up of health workforce. The last but not least regulatory intervention is the practice of introducing education subsidies and tying it to compulsory rural placements. This involves the provision of educational subsidies such as scholarships and bursaries with enforceable agreements of return of service in rural or remote areas to increase recruitment of health workers in these places (WHO, 2010). A systematic review conducted (Bärnighausen & Bloom, 2009), reported the retention rate from as low as 12% to as high as 90% and evaluated schemes from the USA, Canada, Japan, and a few other countries. However 27 University of Ghana http://ugspace.ug.edu.gh WHO reports some serious methodological flaws in some of the articles included in this review and so cautioned over-reliance on the results (WHO, 2010). 2.5.4 Professional and personal support. It is known that working in remote and rural areas often makes people feel isolated and neglected both professionally and personally (WHO, 2010). It is no wonder that a number of studies have reported the need for support as one of the requirements for accepting rural posting (Buchan et al., 2013; Mbaruku, Larson, Kimweri, & Kruk, 2014; Ramani et al., 2013; WHO, 2010): on a personal level this includes issues such as good infrastructure, opportunities for social interaction, schooling for children, and employment for spouses among many others. Professionally, opportunities to advance careers and to communicate and consult with peers through networks, telehealth or other approaches are equally important for most health workers willing to work in deprived areas. However, it is worth noting that these interventions by themselves are not adequate and ought to be complemented with other interventions in order for them to yield the desired results (WHO, 2010). 2.5.5 Putting it all together It is evident from the above review of available literature on health system interventions aimed at attracting and retaining health workers in rural and remote areas that no one intervention is sufficient in achieving success. Again, there is very little high-level evidence on the impact of these interventions on the availability of health workers in rural areas as most of the studies available are largely observational in design. However, in the absence of any large control trials involving the subject area, the available evidence from these studies will continue to provide guidance in the design of interventions for improving the numbers of health workers in remote 28 University of Ghana http://ugspace.ug.edu.gh and rural areas. The summary of these health system interventions discussed is presented in Table 2. Table 2: Health System Interventions to Improve Acceptance of Rural Posting Category of intervention Examples A1 Students from rural backgrounds A2 Health professional schools outside of major A. Education cities A3 Clinical rotations in rural areas during studies A4 Curricula that reflect rural health issues A5 Continuous professional development for rural health workers B1 Enhanced scope of practice B2 Different types of health workers B. Regulatory B3 Compulsory service B4 Subsidized service C. Financial incentives C1 Appropriate financial incentives D1 Better living conditions D2 Safe supportive working environments D. Professional and personal D3 Outreach support support D4 Career development programmes D5 Professional networks D6 Public recognition measures Note. From “Increasing access to health workers in remote and rural areas through improved retention” by (WHO, 2010) 2.6 Summary In summary, human resources remain one of the most important components of the health system building blocks. The inequity in the distribution of health workers to the disadvantage of rural areas is one of the key threats to the delivery of quality healthcare and the implementation of effective primary healthcare. There are varying factors influencing the uneven placement of healthcare staff ranging from individual- level factors, health system factors as well as socio-cultural factors. At the core of these factors are the theories of human motivation which determine what health workers will do or not do. A thorough understanding of these factors can form the 29 University of Ghana http://ugspace.ug.edu.gh basis of effective policy formulation towards addressing the problem. The literature is replete with work that has been done to understand these factors believed to influence the acceptance of rural posting. However, most of the investigators have focussed their attention on health trainees often in their final years of training or internship seeking to find out what will make them accept to work in rural areas. Very few studies have focussed on health workers who have already accepted rural posting seeking to understand the factors that influenced their decision to accept to work in rural areas. The view is that since these workers have already accepted posting, focussing on them will reveal the real factors influencing acceptance of rural postings, and strengthening these factors will go a long way to improve on the acceptance of rural postings. 30 University of Ghana http://ugspace.ug.edu.gh CHAPTER THREE METHODS 3.0 Introduction This chapter presents the method section of the study and covers study design, study location, variables used in the study including their definition and how they were measured. It also covers the study population, methods of data collection, selection of participants, data collection techniques and tools/instruments, quality control in the study, data processing and analysis. It ends by looking at issues of ethical considerations, pretesting and review of study instruments/tools, limitations of the study and the generalizability of the research findings. 3.1 Study design The study design is cross-sectional adopting both qualitative and quantitative approaches in data collection and analysis (mixed design). 3.2 Study location Krachi West District is one of the twenty-five (25) administrative districts in the Volta Region with its capital being Kete-Krachi. The District has a total population of about sixty-thousand (60,000) people. The district is located at the North-western part of the region; it is bordered to the East by Nkwanta South and Krachi East Districts, to the West by Sene District in Brong Ahafo Region, to the North by Krachi Nchumuru District and to the south by the Volta Lake. The District covers a land surface area of three thousand one hundred and thirty square kilometres (3,130sq.km) about one-third of the land surface covered by water bodies. The district is divided into four sub- districts namely Denteh, Osramanae, and Ehiamankyene the Island sub-districts. It 31 University of Ghana http://ugspace.ug.edu.gh comprises of twelve (12) health facilities (Eleven CHPS compounds) including the district hospital which serves as the major referral point to all the facilities within the district and to adjoining districts such as Krachi Nchumuru, Krachi East, Kpandai District in the North and Sene East Districts that do not have a District hospital. About forty-five percent (45.1%) of the communities are scattered along the banks of the lake and is only accessible by a boat. Fifty-four point nine per cent (54.9%) other communities are remotely located inland and are accessible by motorbikes and four- wheel drive vehicles only. All these roads and paths are sometimes cut off during the rainy season. There are no tarred roads in the district except the district capital township road which itself is in a very deplorable state. This makes travelling within the district and accessing the district hospital difficult in emergencies. For most community members, they can only get a car to Kete-Krachi on Market days which is twice a week. The occupation of the inhabitants is mainly farming and fishing on a small scale basis. The district is considered one of the most deprived districts in the Volta region. The location of the district among water bodies means that travelling to the district will involve crossing a water body at one point or the other except if one is coming through the Northern Region. The Krachi West District was chosen for this study because it is considered one of the rural districts in the Volta Region. Postings to Krachi West District have been seen by most health workers as punishment or disincentive because of the difficulty in accessing the district and the distance from the urban areas of the region. This has led to inadequate numbers of critical healthcare staff as is reflected in the health worker- population ratios shown in table 3. 32 University of Ghana http://ugspace.ug.edu.gh Table 3: Five-year Trend of Healthcare Staffing Situation in Krachi West District Indicator Year 2014 2015 2016 2017 District population 54,546 55,911 55,951 57,260 No. of doctors 2 3 3 4 Population to doctor ratio 1:27,273 1:18,637 1:18,650 1:19067 Number of nurses 89 107 122 140 Number of community health 10 10 10 13 officers Population ratio to community 1:5455 1:5591 1:5595 1:5726 health officers No of midwives 17 19 19 25 Population to midwife ratio 1:3209 1:2943 1:2945 1:2290 Note. Adapted from the annual reports of the Krachi West District Health Directorate for 2014 – 2017 3.3 Variables The outcome variable for this study is the acceptance of rural posting by health worker whiles the independent variables are the individual, institutional and socio- cultural factors that influenced the decision of staff to accept rural posting to Krachi West District. Details of these variables are shown in table 4. These variables were selected following a comprehensive review of literature on staff motivation, attraction, and retention in the health sector. 33 University of Ghana http://ugspace.ug.edu.gh Table 4: Study Variables Variables Description Measurement Dependent Acceptance of rural posting For this study, this variable is Staff are asked whether they defined as staff accepting to accepted posting to Krachi work in Krachi willingly or Willingly or unwillingly unwillingly Independent Variable Personal factors Age Age at last birthday As stated by respondent Sex Either male or female As stated by respondent Marital status Whether married, divorced or As stated by respondent single Need for self-respect/Self- Health worker satisfaction Extent of health worker esteem derived from recognition for agreement or disagreement work done, sense of fulfilment, prestige of the job Familiarity with rural context Having lived or worked in a Extent of health worker rural community before agreement or disagreement Personal attitudes towards The attitude of the health Extent of health worker rural work worker to working in a rural agreement or disagreement setting Institutional/ Organisational factors Financial incentives Periodic Salary increase Extent of health worker agreement or disagreement Rural allowance Extent of health worker agreement or disagreement Rent allowance or free Extent of health worker accommodation agreement or disagreement Extent of health worker agreement or disagreement Facilities Equipment Availability of resources and Extent of health worker medical equipment for agreement or disagreement service delivery 34 University of Ghana http://ugspace.ug.edu.gh Variables Description Measurement Physical work environment Cleanliness of the work Extent of health worker environment, availability of agreement or disagreement potable water, electricity, toilets good furniture etc. Support staff Availability of helping hands Extent of health worker for work agreement or disagreement Mentoring (staff) Availability of mentors to Extent of health worker help in professional and agreement or disagreement personal development of staff Workload Health worker expectation of Extent of health worker the extent of workload agreement or disagreement Organisational policies and management Transfer policy and Availability of a transparent Extent of health worker promotions policy in terms of time in agreement or disagreement rural area clearly stated, no political interference in transfers Job security The level of permanency of Extent of health worker job, availability of pension agreement or disagreement schemes Policies on leave Clearly outlined policy on Extent of health worker leave, ability to take leave agreement or disagreement when required especially in emergency conditions Management Staff perception of quality of Extent of health worker management of the facilities agreement or disagreement in terms of administration, bureaucracy etc. Career growth opportunities Learning opportunities on Availability of opportunities Extent of health worker the job to learn on the job agreement or disagreement 35 University of Ghana http://ugspace.ug.edu.gh Variables Description Measurement Training opportunities Availability of opportunities Extent of health worker to participate in training agreement or disagreement programmes in and out of the district Research opportunities Availability of opportunities Extent of health worker to do research agreement or disagreement Postgraduate opportunities Availability of opportunities Extent of health worker and sponsorship for agreement or disagreement postgraduate studies and ease of release for postgraduate studies when required Contextual/ Socio-cultural factors Living facilities Availability of good housing, Extent of health worker electricity, water, access to agreement or disagreement market, hygiene etc Proximity to family Closeness or otherwise of the Extent of health worker district to hometown or agreement or disagreement where family lives Children’s development Availability of good schools, Extent of health worker extra-curricular activities, agreement or disagreement future opportunities Family’s well-being and Availability of job for Extent of health worker comfort spouse, spouse career growth agreement or disagreement opportunities, support to parents etc Safety/peace of mind Staff perception of level of Extent of health worker physical security, legal agreement or disagreement protection against political interference Connectivity Transport availability with no Extent of health worker sense of isolation agreement or disagreement 36 University of Ghana http://ugspace.ug.edu.gh Variables Description Measurement Social life Availability of entertainment Extent of health worker facilities, social circle etc agreement or disagreement Community type Perceived level of attitude of Extent of health worker community members to agreement or disagreement health workers, comfort and level of connection to community with no communication barriers 3.4 Study population The study population consisted of all health workers in the Krachi West District. This included Doctors, General Nurses, Enrolled nurses, Midwives, Ward Assistants, Community Health nurses, Dispensing technicians, Disease control officers, nutrition officers, et cetera. 3.5 Data collection methods Data collection for this study was done by conducting Focus Group Discussions and the administration of structured questionnaires. 3.5.1 Administration of questionnaires. A census was conducted. Two hundred and twenty-three (223) self-administered questionnaires were distributed to all staff at post in the district through their unit heads. The unit heads were trained or given orientation on the questionnaire to enable them coach staff working in their units to complete them and also assist them if they encounter any difficulties during the completion of the questionnaire. The completed questionnaires were collated by various unit heads and collected by the researcher and research assistants. Data entry was done into excel and exported to STATA 15 for analysis. 37 University of Ghana http://ugspace.ug.edu.gh 3.5.2 Focus group discussions (FDG). The researcher aimed to conduct a minimum of four and a maximum of eight Focus Group Discussions but five were held during this study. Additional FDGs were not conducted because saturation of the issues was reached. The groups involved in the FDGs were nurses, midwives, and prescribers (Physician Assistants). Three FDGs were conducted among the nurses, one among midwives and one among prescribers (Physician Assistants). The nursing group was stratified into Community Health Nurses, Enrolled Nurses and Registered General Nurses. Each of the groups was made up of 6-8 participants totalling 37 participants. The seating arrangement during the discussions was such that the participants were seated in a semi-circular fashion while the researcher and recorders were in the middle. For each question that was posed, each participant or discussant was allowed to make an input or contribute before another question was posed. On the average, each FDG took between 1-2 hours. 3.6 Selection of Participants 3.6.1 Quantitative study. The study included all health workers at post in the Krachi West District during the period of the research. Each unit/facility head was given a number of questionnaires commensurate with the number of staff in each unit (Hospital) or facility as the case was. 3.6.2 Qualitative study. The qualitative study included nurses, midwives, and prescribers (physician assistants). Purposive sampling was used in selecting participants for the FGDs. The 38 University of Ghana http://ugspace.ug.edu.gh nursing group was stratified into Enrolled nurses, Community Health Nurses, and Registered General Nurses. The midwives and prescribers were not stratified. Each of the groups included males and females 3.7 Data collection techniques and tools/instruments 3.7.1 Questionnaires. A self-administered structured questionnaire was used in the quantitative data collection. The questionnaire had four sections: socio-demographic characteristics, individual level factors, institutional/organisational level factors and contextual/socio- cultural factors. The sections on individual, institutional and contextual factors had several questions coded on a five-point Likert scale. There were five questions under individual-level factors, thirteen questions under the organisational factors, and ten questions under contextual/socio-cultural factors. 3.7.2 Focus Group Discussions (FDG) Guide. FDG guide was the main tool used for the qualitative data collection in this study. The guide was designed in English and covered areas such as ground rules, experiences, and feeling of participants when they were posted to Krachi and what events or factors made them accept the posting finally. 3.8 Quality Control The questionnaires and interview guides were designed in English and were pre-tested in two facilities in the Krachi Nchumuru district which is a neighbouring district carved out of the Krachi West District in 2012. The difficulties and defects found following the pre-testing were used to revise the questionnaire and the guides. The 39 University of Ghana http://ugspace.ug.edu.gh final questionnaire was evaluated for validity as well as internal consistency. Cronbach’s alpha was used in checking for internal consistency. Unit heads and three research assistants with a background in research were recruited and trained to assist in the effective collection of the data. The training touched on issues of confidentiality, professionalism and effective questioning among others. Written protocols and reference guides were provided these officers to use when the need arises during the data collection period. They were supervised to ensure that the data was collected as required. The collected data was saved in Google Drive (cloud storage) with adequate passwords and biometric fingerprint locks to ensure data security and prevent data loss. 3.8.1 Training of interviewers. The principal investigator organised a training session for all interviewers and accompanied the interviewers to the field for the pretesting of the data collection tools. The observations and lessons learned during the pretesting were used to retrain the interviewers. 3.9 Data Processing and Analysis 3.9.1 Qualitative data processing. FDGs conducted were digitally recorded with prior consent of or permission from the participants. The notes that were taken during the data collection were translated into data documents within twenty-four hours of their collection. The transcriptions were done to ensure the identity of the respondents were not disclosed, numbers rather than names were used for the identity of the participants. 40 University of Ghana http://ugspace.ug.edu.gh 3.9.2 Qualitative data analysis The data analysis was done within the conceptual framework used for this study. A framework analysis here allowed the concepts developed to be included in the analysis. Additionally, emerging themes informed the refining of the conceptual framework at the same time. The full process of framework analysis was followed which includes, familiarisation, identification of a thematic framework, indexing, charting, mapping, and interpretation. These processes were followed in a to and fro manner until all the useful themes and patterns were obtained from the data for interpretation. This ensured that the final work output was grounded firmly in the data. Efforts were made to get an independent analyst to check the coding, relationships, categories and the matrix against the transcribed information from the data collected. This was for quality assurance purposes. 3.9.3 Quantitative data processing The questionnaires administered were received and the various items checked to be sure each was answered by the respondents. The questionnaires were also checked to be sure they were correctly answered and where problems were identified the respondent was requested to address them. The questionnaires were numbered serially 1 to 223 as they were received from the respondents. The responses on the questionnaire were coded and data entered into excel and exported to STATA 15 for analysis. Positive responses were coded 0 and negative responses were coded 1. 3.9.4 Quantitative data analysis. The quantitative data were analysed in a different manner. First of all, there was a descriptive analysis of the socio-demographic data of the study population. There was also the use of chi-square, and cross-tabulations for the analysis of the data under each 41 University of Ghana http://ugspace.ug.edu.gh of the variables under individual, institutional and contextual factors. This analysis tested whether there was any statistically significant association between the factors under the three broad categories above and acceptance of rural posting. Factors which were found to be significant statistically at the bivariate level using chi-square and Fisher’s exact tests were then used in a simple and multiple logistic regression model to determine the direction of their significance at the bivariate level and also determine if there was any statistically significant association between them and acceptance of rural posting after controlling for other relevant factors. The analysis and the interpretation of the data were carried out at 0.05 significance levels. 3.10 Ethical consideration/issues 3.10.1 Ethical clearance. Ethical clearance was sought from the Ghana Health Service Ethical Review Committee (Ethical review certificate number GHS-ERC: 151/12/17) to ensure that the study conformed to the full requirement of research using human subjects. It was only after the ethical clearance was obtained that the study was conducted 3.10.2 Informed Consent. Informed consent was obtained both from institutional levels as well as the levels of the individual participants. Written consent was obtained from the Volta Regional Director of Health Services, the Krachi West District Director of Health Services and also the Medical Superintendent of the Krachi West District Hospital. Informed consent was also obtained from participants before they completed the questionnaire. In conducting the FGDs the participants were required to give written consent before participating in the discussions and interviews. They were made aware that at any 42 University of Ghana http://ugspace.ug.edu.gh point during the process they can withdraw their consent if they deem it appropriate to do so without any form of coercion or compulsion from the research team. 3.10.3 Confidentiality. The research team took steps to ensure confidentiality in respect of all study participants. Codes instead of names were used for the study participants. Their responses especially those digitally recorded were done using a technology that muffles the voices to ensure the participants could not be identified by their voices. All information about the study participants and their responses were strictly kept confidential, both for the quantitative and qualitative data collection. Participants were counselled similarly to keep responses of other colleagues simply within the confines of the discussions and advised not to disclose to third parties not present at the discussions or interviews 3.10.4 Risks and discomfort. The research team did not encounter any discomfort or risk for study participants or others that were connected remotely to this study. That notwithstanding, participants were well informed that they can withdraw their consent and not continue to participate in the study without any consequences whatsoever. 3.10.5 Benefits Generally, there was no personal compensation for the study participants, however, the District Health Directorate will benefit from the findings of the study in terms of what they could do and not do if they are to attract staff into the district. 43 University of Ghana http://ugspace.ug.edu.gh 3.11 Pretesting and review of instruments/tools The data collection tools made up of the questionnaire and FGD guides were pretested in Krachi Nchumuru district. This is a neighbouring district carved out of the Krachi West District in the year 2012. The deficiency detected during the pretesting was used to refine the tools. 3.12 Limitations of the study This study was done interviewing staff who are working in a rural area. Interviewing them on the reasons for accepting posting may mean asking them to recall what happened at the time of their posting (recall bias). This has the tendency of affecting the quality of the information as a number may have forgotten exactly the issues that tipped their decisions in favour of accepting the rural posting. 3.13 Generalizability of the research findings This study was conducted in one rural district and so the findings may not have generalizability in other rural places as the context may be different. 3.14 Summary This was a cross-sectional analytical study which adopted both qualitative and quantitative approaches to data collection. The quantitative part of the study was done using self-administered structured questionnaires. The questionnaires were given to all health workers at post in the district. The questionnaire covered socio-demographic characteristics, individual, organisational and sociocultural factors influencing acceptance of rural posting. Descriptive statistics were performed and statistical significance of various factors and acceptance of rural posting was tested using Chi- square and Fisher’s exact tests. Logistic regression was used to determine association 44 University of Ghana http://ugspace.ug.edu.gh between the various factors and acceptance of rural posting to Krachi West. The qualitative part of the study involved conducting Focus Group Discussions. Five Focus Group Discussions were held, digitally recorded and transcribed verbatim. The qualitative data were analysed using framework analysis. Ethical clearance was also sought to ensure that the study conformed to all standards required for conducting human experiments. 45 University of Ghana http://ugspace.ug.edu.gh CHAPTER FOUR RESULTS 4.0 Introduction This chapter reports the quantitative and qualitative results of the study. The quantitative results are categorised into the proportion of health workers accepting rural posting to Krachi West District willingly, individual-level factors and acceptance of rural posting, institutional/organisational factors and acceptance of rural posting, and contextual factors and acceptance of rural posting. The qualitative result is presented under the experiences of persons who accepted posting to Krachi West District. 4.1 Proportions of health workers who accepted posting to Krachi Willingly (by socio-demographic characteristics) As shown in Table 5, the proportion of health workers who accepted posting to Krachi West District willingly is 69.5% with 30.5% reporting accepting the posting unwillingly. Sixty-four point seven percent (64.7%) of those who willingly accepted posting to Krachi West District were males and the rest were females. About half (51.8%) of those who willingly accepted rural posting were married. In like manner 47.5% of those who willingly accepted posting to Krachi West district had children. Seventy-four point eight percent (74.8%) of those who accepted posting to Krachi willingly were clinical staff made up of nurses, midwives, doctors, laboratory staff and pharmacy staff with the rest 25.2% being non-clinical staff (accounting staff, administrative staff, technical officers and others like labourers). Ask whether their residence was in the same town where they worked, 92.0 % reported living in the 46 University of Ghana http://ugspace.ug.edu.gh same town as the facilities where they work; similarly, 92.1% of those who willingly accepted the posting reported living in the same town where their health facilities are located. In terms of the distribution of the study participants by socio-demographic characteristics, 57.5% of the health workers who participated in this study were nurses or midwives as shown in Figure 3, with all the other health workers altogether making up 42.5%. Almost two-thirds of the study participants were males. About half (52.0%) of health workers in the district are married and also 47.5% of them reported having children. Asked whether their residence is in the same town where they work, 92.5% reported living in the same town or village as the facilities in which they worked. These are shown in Table 5. 50 40 30 20 10 0 Professional categories of health staff Figure 3. Percentage distribution of healthcare staff in Krachi West District by professional category The test of association between socio-demographic characteristics and acceptance of rural posting indicated that socio-demographic factors show no statistically significant association with acceptance of rural posting. These results are also shown in Table 5. 47 percent University of Ghana http://ugspace.ug.edu.gh Table 5: Willing Acceptance of Rural Posting by Socio-demographic Characteristics Acceptance of posting Variable Total Willingly Not Willingly Chi-square p-value N=200 N =139 (69.5) N=61 (30.5) value Sex Male 122 (61.0) 90 (64.7) 32 (52.5) 2.6913 0.101 Female 78 (39.0) 49 (35.3) 29 (47.5) Professional categories Clinical staff 155 (77.5) 104 (74.8) 51 (83.6) 1.877 0.171 Non-clinical staff 45 (22.5) 35 (25.2) 10 (16.4) Marital status Married 104 (52.0) 72 (51.8) 32 (52.5) 0.0074 0.931 Single 96 (48.0) 67 (48.2) 29 (47.5) Religion ϯ Christian 185 (92.5) 127 (91.4) 58 (95.1) 0.8434 0.561 Others 15 (7.5) 12 (8.6) 3 (4.9) Children ϯ Children 95 (47.5) 71 (51.1) 24 (39.3) 2.9325 0.196 No children 104 (52.0) 67 (48.2) 37 (60.7) Missing 1 (0.5) 1 (0.7) 0 (0.0) Residence Within area 184 (92.0) 128 (92.1) 56 (91.8) 0.0046 0.946 Not within 16 (8.0) 11 (7.9) 5 (8.2) *= statistical significance ϯ= Fisher’s exact value 4.2 Individual-level factors and acceptance of rural posting In Table 6 the tests of association between individual-level characteristics and willingness to accept posting are shown. All but one variable showed significant associations from chi square or fisher’s exact tests. The influence of individuals such as regional officers, district officers, facility officers, family members and others (colleagues, religious leaders) did not have any significant association with whether or not a respondent was willing to accept the posting. On the other hand, factors such as living or working in a rural area in the past, having a sense of being appreciated by the community or patients in the rural area, having no difficulty in being posted to a rural area and having the perception that being single is the best time to work in a hard-to- reach area were all significantly associated with willingness to accept posting. 48 University of Ghana http://ugspace.ug.edu.gh Table 6: Willing Acceptance of Rural Posting by Individual-level Factors Acceptance of posting Variable Total Willing Not willing Chi-square p-value N (%) N =139 (69.5) N =61 (30.5) value Rural background Disagree 110 (55.0) 65 (46.8) 45 (73.8) 12.4946 <0.001* Agree 90 (45.0) 74 (53.2) 16 (26.2) Attitude to rural post Disagree 92 (46.0) 41 (29.5) 51 (83.6) 49.9713 <0.001* Agree 108 (54.0) 98 (70.5) 10 (16.4) Need for recognition Disagree 108 (54.0) 65 (46.8) 43 (70.5) 9.6101 0.002* Agree 92 (46.0) 74 (53.2) 18 (29.5) Marital status and acceptance Disagree 132 (65.5) 80 (57.5) 51 (83.6) 12.7338 <0.001* Agree 69 (34.5) 59 (42.5) 10 (16.4) Rural network Disagree 140 (70.0) 86 (61.9) 54 (88.5) 14.3424 <0.001* Agree 60 (30.0) 53 (38.1) 7 (11.5) 12 Influential people ϯ Regional Officers 69 (34.5) 41 (29.5) 28 (45.9) 8.3164 0.084 District officers 12 (6.0) 9 (6.5) 3 (4.9) Facility Officers 20 (10.0) 17 (12.2) 3 (4.9) Family members 36 (18.0) 23 (16.6) 13 (21.3) Others 63 (31.5) 49 (35.2) 14 (23.0) *= statistical significance. ϯ= Fisher’s exact value Rural background= lived in a rural area before so it wasn’t difficult to accept posting Krachi West District. Attitude to rural post= have no difficulty in being posted to a hard-to-reach area to work. Need for recognition= will be appreciated by patients and the community in Krachi. Marital status and acceptance= was single and felt it was the best time to work in a hard-to-reach area. Rural network= accepted posting to Krachi West District because of past work experience in a rural area. Influential people= was influenced by certain people in making decision to accept posting. 4.4 Organisational factors and acceptance of rural posting Thirteen questions were asked to measure the association between organisational or institutional factors and willingness to accept the posting. Two items in this set of questions were found to have a statistically significant association: the availability of good mentorship from senior colleagues and opportunities to learn and gather a lot of experience as shown in Table 7. 49 University of Ghana http://ugspace.ug.edu.gh Table 7: Willing Acceptance of Rural Posting by Organisational/institutional Factors Acceptance of posting Variable Total Willing Not willing Chi-square p-value N =200 N =139 (69.5) N =61 (30.5) Financial incentives Disagree 160 (80.0) 109 (78.4) 51 (83.6) 0.7135 0.398 Agree 40 (20.0) 30 (21.6) 10 (16.4) Cost of living Disagree 101 (50.5) 71 (51.1) 30 (49.2) 0.0611 0.805 Agree 99 (49.5) 68 (48.9) 31 (50.8) Infrastructure Disagree 163 (81.5) 110 (79.1) 53 (86.9) 1.6882 0.194 Agree 37 (18.5) 29 (20.9) 8 (13.1) Good mentorship Disagree 143 (71.5) 92 (66.2) 51 ( 83.6) 6.313 0.012* Agree 57 ( 28.5) 47 (33.8) 10 (16.4) Good management Disagree 133 (66.5) 91 (65.5) 42 (68.9) 0.2180 0.641 Agree 67 (33.5) 48 (34.5) 19 (31.1) Low workload ϯ Disagree 187 (93.5) 128 (92.1) 59 (96.7) 1.4986 0.221 Agree 13 (6.5) 11 (7.9) 2 (3.3) Promised school Disagree 105 (52.5) 78 (56.1) 27 (44.3) 2.3884 0.122 Agree 95 (47.5) 61 (43.9) 34 (55.7) Early promotion Disagree 122 (61.0) 88 (63.3) 34 (55.7) 1.0216 0.312 Agree 78 (39.0) 51 (36.7) 27 (44.3) Only option ϯ Disagree 183 (91.5) 125 (89.9) 58 (95.1) 1.4479 0.282 Agree 17 (8.5) 14 (10.1) 3 (4.9) Integrity of management Disagree 142 (71.0) 99 (71.2) 43 (70.5) 0.0110 0.916 Agree 58 (29.0) 40 (28.8) 18 (29.5) Opportunity to learn ϯ Disagree 54 (27.0) 30 (21.6) 24 (39.3) 7.0907 0.022* Agree 145 (72.5) 108 (77.7) 37 (60.7) Missing 1 (0.7) 0 (0) 1 (0.5) Positive influence from colleagues Disagree 141 (70.5) 97 (69.8) 44 (72.1) 0.1123 0.738 Agree 59 (29.5) 42 (30.2) 17 (27.9) Sponsor studies Disagree 140 (70.0) 97 (69.8) 43 (70.5) 0.0101 0.920 Agree 60 (30.0) 42 (30.2) 18 (29.5) *= statistical significance. ϯ= Fisher’s exact value Financial incentives= accepted posting because of financial incentives like allowances. Cost of living= low cost of living in the Krachi West District and make savings on accommodation, food, and other living conditions. Infrastructure= heard or knew about good infrastructure in Krachi West District. Good mentorship= get good mentorship from senior colleagues and officers. Good management= heard of good management practices in the district. Low workload= accepted because the workload is not too much. Promised school= was promised will be allowed to go to school on time. Early promotion = will be promoted when the time is due. Only option= there is no job where they have an interest 50 University of Ghana http://ugspace.ug.edu.gh in working. Integrity of management= could trust the management on the promises made. Opportunity to learn = there are opportunities to learn and gather a lot of experience Positive influence from colleagues= colleagues spoke favourable of the place. Sponsor studies= will be sponsored for postgraduate studies or further studies. 4.5 Contextual/socio-cultural factors and acceptance of rural posting Measuring the association between contextual/ socio-cultural factors and willingness to accept posting, the nearness of the area to a respondent’s hometown was statistically significant. Also, the perception of the area as peaceful and quiet also showed significant associations. The availability of social or recreational amenities among other contextual and socio-cultural factors failed to show significant relationships. The details are as outlined in Table 8. 51 University of Ghana http://ugspace.ug.edu.gh Table 8: Willing Acceptance of Rural Posting by Contextual/Socio-cultural Factors Acceptance of posting Variable Total Willing Not willing Chi-square p-value N =200 N =139 (69.5) N =61 (30.5) Free accommodation Disagree 125 (62.2) 92 (66.2) 33 (54.1) 2.6434 0.104 Agree 75 (37.5) 47 (33.8) 28 (45.9) Close to hometown Disagree 167 (83.5) 111 (79.9) 56 (91.8) 4.3921 0.039* Agree 33 (16.5) 28 (20.1) 5 (8.2) Freedom from family Disagree 154 (77.0) 105 (75.5) 49 (80.3) 0.5489 0.459 Agree 46 (23.0) 34 (24.5) 12 (19.7) Availability of schools Disagree 116 (58.0) 80 (57.5) 36 (59.0) 0.0372 0.847 Agree 84 (42.0) 59 (42.5) 25 (41.0) Spouse is near Disagree 181 (90.5) 123 (88.5) 58 (95.1) 2.1433 0.143 Agree 19 (9.5) 16 (11.5) 3 (4.9) Peaceful environment Disagree 143 (71.5) 90 (64.8) 53 (86.9) 10.1954 0.001* Agree 57 (28.5) 49 (35.2) 8 (13.1) Social amenities Disagree 137 (68.5) 92 (66.2) 45 (73.8) 1.1299 0.288 Agree 63 (31.5) 47 (33.8) 16 (26.2) Quiet environment Disagree 133 (66.5) 86 (61.9) 47 (77.0) 7.3812 0.016* Agree 66 (33.0) 53 (38.1) 13 (21.3) Missing 1 (0.5) 0 (0) 1 (1.6) Recreational amenities Disagree 85 (42.5) 63 (45.3) 22 (36.1) 1.4870 0.223 Agree 115 (57.5) 76 (54.7) 39 (63.9) Language barrier Disagree 126 (63.0) 85 (61.1) 41 (67.2) 0.6684 0.414 Agree 74 (37.0) 54 (38.9) 20 (32.8) *= statistical significance ϯ= Fisher’s exact value Free accommodation= knowledge of free accommodation by hospital was an influence in accepting posting. Close to hometown= accepted posting because it was close to hometown and family. Freedom from family= accepted posting because it was far from hometown and prevent relatives from bothering them. Availability of schools= availability of good schools and recreational facilities were an influence in accepting posting. Spouse is near= spouse is working in the same district. Peaceful environment= accepted posting because area is a peaceful place. Social amenities = accepted posting because of availability of social amenities like telephone network, electricity, water and television coverage. Quiet environment= accepted posting because environment is quiet. Recreational amenities= is bothered about lack of recreational or entertainment facilities. Language barrier= accepted posting because there is no language barrier. 52 University of Ghana http://ugspace.ug.edu.gh 4.6 Simple and multiple logistic regression of factors associated with acceptance of posting Table 9 below shows the results of simple (bivariate) and multiple logistic regression analysis of factors associated with acceptance of rural posting. In this analysis, variables that were found to have a statistically significant association with rural posting at the bivariate level using chi-square/fishers’ exact tests were included in a simple logistic regression and then other factors adjusted for in a multiple logistic regression analysis. In the adjusted analysis all the factors failed to show any statistically significant association with acceptance of rural posting, except attitude to rural posting. Those who had a good attitude towards rural posting (they had no problem with being posted to a rural area) were 9.5 times at odds of accepting posting compared to those who did not (Adjusted Odds ratio 9.5, p-value <0.001). 53 University of Ghana http://ugspace.ug.edu.gh Table 9: Bivariate and Multiple Logistic Regression of Factors Associated with Acceptance of Rural Posting to Krachi West District Predictor Unadjusted OR (95% CI) p-value Adjusted OR (95% CI) p-value Rural background Disagree 1 0.001* 1 0.988 Agree 3.20 (1.65 – 6.20) 0.99 (0.41 – 2.40) Attitude to rural post Disagree 1 <0.001* 1 <0.001* Agree 12.19 (5.65 – 26.32) 9.52 (3.95 – 22.91) Need for recognition Disagree 1 0.002* 1 0.585 Agree 2.72 (1.43 – 5.17) 1.27 (0.53 – 3.04) Marital status and acceptance Disagree 1 0.001* 1 0.530 Agree 3.76 (1.76 – 8.02) 1.35 (0.53 – 3.46) Rural network Disagree 1 <0.001* 1 0.562 Agree 4.75 (2.01 – 11.22) 1.39 (0.46 – 4.18) Good mentorship Disagree 1 0.014* 1 0.341 Agree 2.61 (1.21 – 5.59) 1.61 (0.60 – 4.32) Opportunity to learn Disagree 1 0.011* 1 0.698 Agree 2.34 (1.21 – 4.90) 1.19 (0.49 – 2.93) Close to hometown Disagree 1 0.043* 1 0.838 Agree 2.83 (1.03 – 7.71) 1.14 (0.31 – 4.24) Peaceful environment Disagree 1 0.002* 1 0.233 Agree 3.61 (1.59 – 8.20) 1.95 (0.65 – 5.82) Quiet environment Disagree 1 0.026* 1 0.714 Agree 2.23 (1.10 – 4.50) 0.84 (0.34 – 2.11) *= statistical significance OR= odds ratio Rural background= lived in a rural area before so it wasn’t difficult to accept posting Krachi West District Attitude to rural post= have no difficulty in being posted to a hard-to-reach area to work. Need for recognition= will be appreciated by patients and the community in Krachi. Marital status and acceptance= was single and felt it was the best time to work in a hard-to-reach area Rural network= accepted posting to Krachi West District because of past work experience in a rural area. Good mentorship= get good mentorship from senior colleagues and officers. Opportunity to learn = there are opportunities to learn and gather a lot of experience. Close to hometown= accepted posting because it was close to hometown and family. Peaceful environment= accepted posting because area is a peaceful place. Quiet environment= accepted posting because environment is quiet. 54 University of Ghana http://ugspace.ug.edu.gh 4.7 Experiences of persons who accepted posting to Krachi West District 4.7.1 How people felt when they were posted to Krachi West District. The study generally unearthed how respondents felt when they were posted to the Krachi West District. The news of being posted to the Krachi West district generally evoked negative emotions of sadness, regret, feeling of punishment and frustration. Some respondents indicated they cried when they received the posting, others said they refused to eat for a number of days because of the posting, while others also said they felt depressed by the news of being posted to the Krachi West district. These findings appear to ran through the various categories of staff who took part in the focus group discussions as shown in the following quotes from a number of the discussants “When I was first told that I have been posted to Krachi West I cried. Because the stories that were coming, …… Krachi, you have to cross a lake before getting there and the place is very far and so for good two days I refused food, I didn’t want to come here. I seriously didn’t want to come.” (Enrolled nurse1) “On the day we were given the posting, they said I should go to Krachi West. I was not happy about it because I don’t even know the area they were talking about and they said you have to cross…… cross the lake before getting to the other end and take car to Krachi, I was scared because I have never lived close to a river and I cannot swim so in case something happens on the lake?” (Community Health Nurse 1) “Hmmmmmm I cried! (Loudly exclaimed to demonstrate her emphasis on crying) I cried because, first, I didn’t know Krachi. I have to cross the Volta Lake before coming to Krachi so I cried and pleaded with the DDNS (Deputy Director of Nursing Services) at the Regional Health Directorate, Sister Cudjoe to change the posting for me but she said no! Go and help my people and after one year when your juniors complete school I will post them to replace you and I will let you leave Krachi. So, that was what happened and I came to Krachi”. (midwife1) “I cried for more than one hour when I heard I was posted to Krachi. I was just crying and moreover, my colleagues were laughing at me. The way and manner my 55 University of Ghana http://ugspace.ug.edu.gh colleagues were laughing at me alone made me even sadder and got me crying more”. (midwife 4) 4.7.2 Events leading to acceptance of posting to Krachi West District. The study found varying experiences by respondents during the process of their posting to the Krachi West District. As indicated earlier, most of the respondents had experienced negative emotions upon hearing the news of their posting. Most of them faced with the difficult decision of accepting the posting decided to investigate the area in a number of ways. Some chose to visit the district to see things for themselves, others spoke to senior colleagues who were already in the district and others also took to the internet to find out more about the place, These are reflected in the following quotes “So I googled the whole Krachi West District to see how like or just have a feel of how the place will be, I did and you wouldn’t even know what it is so I wanted to come here myself to see how the place is so I did. I came and unfortunately, our bus broke down on the way and we had to wait a couple of hours before getting another” (Enrolled nurse 1) “So that day we were about fourteen nurses that were posted to Krachi West District so we have agreed that we should come and see the place, how the place is before we know what to do next because that time most of our friends said they want to change the posting and all that stuff” (Community Health Nurse 1) “Now we were supposed to come and submit the posting letter to the district so I came with one other colleague, female, we couldn’t reach Krachi that same day. My area you can stop a car and go anywhere at all, but it was there I got to know that Krachi you cannot just get up on your own and travel like that on your own time. There are specific rules and regulations you are supposed to follow. Travelling in or out, you can’t get up and travel anytime because you will be frustrated”. (Community Health Nurse 3) 56 University of Ghana http://ugspace.ug.edu.gh The process of finding out about the place appears to have identified factors that ultimately helped in making a final decision to accept the posting. Some indicated that when they saw the level of deprivation in the area they thought it will be an opportunity to make an impact and so decided to accept the posting. Yet others also met colleagues in the district who convinced them that the situation is not as bad as they heard and that the cost of living is much lower and they could make savings working in the area as the community members could give them varying gifts. “……what I heard, it really touched my heart so I wanted to come here and see things for myself. ……and, when I came the way I saw the people living here……, I heard stories like some people don’t get three square meals a day, some don’t have clothes to wear, some live-in mud houses, I haven’t seen some before. I have lived in Accra all my life……. And I thought this was going to be an adventure for me so I said let me just come and see how the life will be here and see how I will cope in case I find myself in any situation as they find themselves, so I decided to come and I came”. (Enrolled nurse 1) 4.8 Summary The result of this study shows that 69.5% of health workers in the Krachi West District accepted the rural posting willingly while 30.5% of them reported accepting the posting unwillingly. The socio-demographic characteristics of the respondents did not show any statistically significant association with acceptance of rural posting. All the individual level factors investigated were significantly associated with acceptance of rural posting statistically at the bivariate level. At the multivariate level, only the attitude of the health worker towards acceptance of rural posting was found to have a statistically significant association with acceptance of rural posting to Krachi West District. 57 University of Ghana http://ugspace.ug.edu.gh At the organisational level, none of the factors investigated showed any statistically significant association with acceptance of rural posting at the multivariate level though the availability of good mentorship and opportunity to learn were significant at the bivariate level of analysis. At the contextual level, none of the factors investigated showed any statistically significant association with acceptance of rural posting at the multivariate level of analysis. However, at the bivariate level, the need to be close to one’s hometown, and the need for a peaceful and quiet environment were significantly associated with acceptance of rural posting to Krachi West District. Overall when all factors were considered at the multivariate level of analysis, only the attitude of the health worker towards working in a rural area showed statistically significant association with rural posting {Unadjusted OR: 12.19 (5.65 – 26.32), p- value < 0.001; Adjusted OR 9.25 9.52 (3.95 – 22.91), p-value 0.001} The qualitative study showed that health workers generally received the news of posting to Krachi West District with negative emotions such as sadness, frustration, disappointment and a feeling of punishment. Most of the health workers eventually decided to accept the posting after visiting the district to verify their concerns. 58 University of Ghana http://ugspace.ug.edu.gh CHAPTER FIVE DISCUSSION 5.0 Introduction This chapter discusses the results of the study. The results show that apart from the attitude of a healthcare worker towards working in a rural area, there is no statistically significant association between the factors investigated and acceptance of rural posting. In the following discussion, the result is situated within the existing literature and efforts made to explain the findings within the context of what is known of the subject and the context of the research. The discussion looked at the proportions of health staff willingly accepting rural posting, the individual factors, institutional factors, contextual or socio-cultural factors and also the experiences of the participants when they were posted to the area and what events made them decide to accept the posting. 5.1 The proportion of health workers who willingly accepted the rural posting. The majority of the respondents (69.5%) accepted posting to Krachi West District willingly. A search of the literature did not reveal studies that report directly on the proportion of health workers posted to rural areas who accept the posting. In work done by Kizito et al., (2017) on undergraduate students’ decision to work in underserved areas in Uganda however, they found that before community based education, 44% of respondents expressed willingness to work in rural areas but after community-based education, the percentage rose to 48.4%. A similar study that was done in Ghana by Amalba et al., (2016) also found that 60.9% and 67.8% of the students from towns and cities respectively said they were influenced by community- 59 University of Ghana http://ugspace.ug.edu.gh based education to be willing to work in rural areas. The result of this study, therefore, is filling a gap in the literature as far as the proportion of health workers accepting rural posting is concerned and opens the way for research on the acceptance rates of rural posting. In terms of professional category, more than two-thirds (74.8%) of health workers who willingly accepted posting to the Krachi West District were clinical staff. A search of the literature on work done in this area reveal that most researchers often focus on clinical staff such as nurses, midwives, laboratory staff, pharmacy staff with very little focus on non-clinical staff ( Amalba, Abantanga, Scherpbier, & Van Mook, 2018; Johnson et al., 2011; Kizito et al., 2017; Kwamie, Asiamah, Schaaf, & Agyepong, 2017; Rajbangshi et al., 2017; Amalba et al., 2016; Willcox et al., 2015). The few research that looked at some non-clinical health workers considered categories like community health workers (Lawan et al., 2017), rather than staff such as accountants, administrators etc. as was examined in this study. The WHO definition of health worker, however, covers all these categories of workers. This study, therefore, serves to fill a vacuum in the literature in terms of non-clinical health workers accepting posting to rural areas. A look at the socio-demographic characteristic of the respondents reveals that there is no association between socio-demographic characteristics and acceptance of rural posting. An extensive review of literature by Lehmann, Dieleman, & Martineau (2008), concluded that associations between demographic factors and acceptance of rural posting in terms of age, educational level, and gender is inconclusive. However, they found that the available literature does not show any association between marital 60 University of Ghana http://ugspace.ug.edu.gh status and acceptance of rural posting and this agrees with the findings from this study. 5.2 Individual/personal level factors and acceptance of rural posting One of the factors reported from literature that could influence the acceptance of rural posting is characteristics of the individual such as having stayed in a rural area before, the need for personal recognition and appreciation for work done, marital status and history of working in a rural area (Darkwa, Newman, Kawkab, & Chowdhury, 2015; Lehmann et al., 2008). Our study investigated five individual-level characteristics, which are: staff with a rural background, the general attitude towards rural posting, the need for recognition or appreciation of one’s work, marital status, and having worked in a rural area before. These characteristics investigated at the individual level were all significantly associated with acceptance of rural posting statistically at the bivariate level using Chi2 and fishers exact test. At the multivariate level however only, the attitude of the health worker shows a statistically significant association with acceptance of rural posting. The study thus revealed that, of all the individual level factors investigated, the only factor that is the strongest predictor of acceptance of rural posting is the attitude of the health worker towards rural work. This means, health workers who do not really mind where they are posted or whether they are sent to work in a rural area or not are the most likely persons to accept rural posting willingly. At the bivariate level, this was found to be highly significant (Chi2 49.9713, p-value <0.001). This characteristic or variable remained statistically significant at the multivariate level when other factors were controlled for (Unadjusted OR: 12.19, p-value <0.001, Adjusted OR 9.52, p-value <0.001). A search of the literature did not find this 61 University of Ghana http://ugspace.ug.edu.gh particular factor (attitude) measured in respect of work on acceptance of rural postings though all the other individual-level factors were examined. This therefore becomes one of the contributions of this study to the knowledge of the subject area. The other individual-level factors investigated included a history of rural background. Having lived in a rural area before was significantly associated with acceptance of rural posting at the bivariate level (Unadjusted OR 3.2, p-value <0.001). However, when other factors were controlled for, it was found not to be statistically significant (Adjusted OR 0.99, p-value 0.988). Contrary to this finding, work done in Uganda to determine the influence of community-based education on undergraduate health professions student’s decision to work in rural areas found at the multivariate level that geographic area where the student spent his or her childhood was a significant predictor of intention to work in a rural area when the data was collected before the students were educated in a rural/community school. However after completion of the school when the same data was collected, the rural background was no longer found to be a significant predictor of intention to work in a rural area (Kizito et al., 2017). The loss of statistically significant association does not only agree with our finding at the multivariate level but also highlights the dynamic nature of the decision-making process for most health workers. The literature is however replete with data showing some connection between rural background and acceptance of rural posting (Lehmann et al., 2008). For example, work done by Mcmillan & Barrie (2012), found that students of rural origin had three times stronger commitment to rural employment than students of city origins. It’s important to state however that this was purely a descriptive study and the significance could have been lost if analytics were applied as happened in our study. 62 University of Ghana http://ugspace.ug.edu.gh In their work on medical and nursing students intentions to work abroad and in rural areas in nine countries across Africa and Asia, Silvestri et al. (2014), found that students from low to middle-income countries who have spent significant time in rural settings are more likely to practice in rural areas. Additionally, they found that this likelihood of working in a rural area correlated with the duration of residing in a rural area. It is possible that a positive attitude which we found to be the only significant factor at the multivariate level could have been influenced by such factors such as rural background even though rural background by itself was not statistically significant. The approach to or the design of this study could account for the difference in the findings in respect to the statistical significance of rural background in acceptance of rural posting. Other studies were projecting from respondents who have not yet accepted posting while this study actually interviewed those who accepted to work in rural areas and therefore mirrors the reality much more than most other studies. This design could be replicated in other areas and with larger sample sizes to see whether the results will be the same as was found in Krachi West District. When asked whether respondents accepted posting to the rural area because they felt their work will be much more appreciated in these areas, more than two-thirds of the respondents agreed. This was tested at the bivariate level and was found to be statistically significant (Unadjusted OR 2.72. p-value 0.002). This strong association was lost once other factors were controlled for in the multiple logistic regression model (Adjusted OR 1.27, p-value 0.585). Serneels et al. (2010) reported that the desire to help the poor and be appreciated for it was one of the significant reasons health workers chose to work in the rural area in Ethiopia and Uganda. In qualitative 63 University of Ghana http://ugspace.ug.edu.gh research by Prytherch et al. (2013) in three countries, most of the rural staff described being drawn to their job by a sense of vocation and also held the strong view that health work was honourable and a health worker would have to leave a positive legacy. However, this was a qualitative study and the significance of this could have been lost if an inferential statistical analysis was conducted as was observed in the model used for this study. This could explain the difference in the findings between the literature and this study. One other thing which we sought to find out under individual-level characteristics was whether an experience of working in a rural area was significantly associated with acceptance of rural posting. Respondents who had a rural work experience were found to be 43% more likely to accept rural posting but this was not significant when other factors were controlled for (Adjusted OR 1.07, p-value 0.346). 5.3 Institutional/organisational factors and acceptance of rural posting There are factors at the organisational level or within health institutions that have been identified in the literature as having some effect on the acceptance of rural posting (Rockers et al., 2012). We interrogated thirteen of these which are availability of financial incentives, relatively lower cost of living, availability of good mentorship opportunities, good management practices, workload, opportunities for further studies, possibility of early promotion, lack of other opportunities for employment, integrity of management team, the availability of learning opportunity, opportunities for sponsorship for further studies, and the influence of colleagues on acceptance of rural posting. Of all the thirteen items investigated, only the availability of good mentorship opportunities showed statistically significant association with acceptance 64 University of Ghana http://ugspace.ug.edu.gh of rural posting but even this association was lost at the multivariate level when other factors were controlled for. An extensive review of the literature by Lehmann et al., (2008) indicated that the importance of some of these institutional factors such as financial incentives on acceptance of rural posting and working in rural areas is inconclusive. A WHO (2004) work indicated that only 24% of respondents quoted better remuneration or financial incentives for the decision not to work in a rural or deprived area. This reflects to some extent our findings in this study where no statistically significant association was found between financial incentives and acceptance of rural posting. Contrary to our findings, the literature is replete with research works that have emphasized the importance of organisation or institutional factors in acceptance of rural posting. (Rajbangshi, Nambiar, Choudhury, & Rao, 2017; Rockers et al., 2013; Snow et al., 2011; Kruk et al., 2010). Lehmann et al. (2008), reports that the general working environment including organisation arrangements, management support, availability of working tools, etc are believed to be key factors in health worker decisions in respect of staying or working in a rural area. These same conditions and factors have been cited by health workers for requesting transfers out of rural areas such as poor working environment, lack of recognition and reward system for extra effort and sacrifice, professional stagnation etc. (Lawan et al., 2017). All cadres of health workers involved in a study on rural recruitment and retention cited poor management practices with resultant lack of essential medicines, equipment ambulances etc. as a major source of concern when it comes to making the decision to work in a rural area (Rajbangshi et al., 2017). 65 University of Ghana http://ugspace.ug.edu.gh In a three-country qualitative enquiry by Prytherch et al. (2013), it is reported that participants across the three countries suggested financial incentives in the form of salary increase, rural allowance, and greater possibilities to attend seminars, payment of overtime etc. as necessary for making work in the rural area attractive. Greater opportunities for attending workshops and seminars were linked to financial incentives because a lot of time, attendance at these seminars is tied to payment of per diems. Our results show that apart from the availability of good mentorship opportunities and the opportunity to learn and gain experience, all the other organisational level factors was not found to be significantly associated with rural posting. Even these two factors were only significant at the bivariate level but lost their statistical significance at the multivariate level. (Good mentorship: Unadjusted OR 2.61, p-value 0.014, Adjusted OR 1.61, p-value 0.341, Opportunity to learn: Unadjusted OR 0.011, p-value 0.11, Adjusted OR 1.19, p-value 0.698). Lehmann et al., (2008) in their extensive review of the literature indicated that the link between access to continuing professional education, professional advancement, and acceptance to work in a rural area is unclear; whereas work from high income countries did not find close correlations between opportunities of career advancement and turnover/working in a rural area, evidence from a six-country study in Africa including Ghana shows a relatively stronger link. The lack of statistically significant association between these institutional factors and acceptance of rural posting can be explained by the fact that, most of the health workers in the district did not actually know much about what was prevailing in the district at the time of posting and therefore did not use these as basis for acceptance of 66 University of Ghana http://ugspace.ug.edu.gh rural posting. Again, in the Volta Region where the study was conducted, there is no written policy of early promotion for working in rural areas and therefore, this could not have been a reason why the staff accepted posting to this area. The Ghana Health Service also doesn’t have any reliable policy on the provision of financial incentives for persons working in the rural or hard to reach communities as stated in the Krachi west District 2017 annual report, and this the health workers would have been aware of and therefore did not consider financial incentives as reason for accepting the rural posting. 5.4 Contextual/socio-socio-cultural factors and acceptance of rural posting Socio-cultural/contextual factors have also been identified in the literature as one of the many factors that influence the acceptance of rural posting (WHO, 2010; Lehmann et al., 2008). We investigated some of these factors to see if they were associated with acceptance of rural posting in the case of health workers posted to the Krachi West District. Some of the factors we looked at included the availability of free staff accommodation, closeness of the workplace to one’s hometown and family, availability of good schools for children, freedom to be far from family, nearness to spouse, peaceful environment in the town, the need for a quiet environment away from the noise of the city, availability of recreational activities and social amenities like water, electricity, telephone networks etc and the lack of language barrier. Among these ten factors investigated in this study, only three of them were found at the bivariate level to be statistically significant in predicting acceptance of rural posting. These three are 1. The need to be close to one’s hometown (Unadjusted OR 2.83, p-value 0.043). 2. The need for a peaceful environment (Unadjusted OR 3.61, p-value 0.002), and, 3. The need for a quiet environment (Unadjusted OR 2.23, p- 67 University of Ghana http://ugspace.ug.edu.gh value 0.026). However, when other factors were adjusted for at the multivariate level, none of the contextual factors were found to be statistically significant. In a discrete choice experiment by Rockers et al., (2013) looking at differences in preferences for rural job postings between practicing nurses and student nurses, they found that things such as accommodation, transportation to and from work, need for promotion, etc were a concern to both students and practicing nurses except that it was more for the nursing students. The literature, however, identifies a number of these contextual factors as essential in attracting and retaining health workers to rural areas (Edson Araujo and Akiko Maeda, 2013.) Rajbangshi et al. (2017) report that work done on health workers across cadres in North East India that, family and community factors such as lack of educational facilities for children, and maintenance of more than one household was a major concern for those willing to work in rural areas. They also reported acts of vandalism and insecurity as major concerns when it comes to their choice of working in the rural area. Another study by Kruk et al., (2010), among medical students, also found that provision of free accommodation is a key determinant of the intention to practice in the rural area. Snow et al., (2011) in their qualitative study on key factors leading to reduced recruitment and retention of health professionals in remote areas of Ghana found doctors highlighting the need for good accommodation and other social amenities to encourage young doctors to work in rural areas What is evident from the literature is that practicing health workers appear to put a relatively lower premium on these amenities than do students. This could be the case 68 University of Ghana http://ugspace.ug.edu.gh also in our study as we surveyed practicing health workers who are provided free accommodation for at least three years (Krachi West District 2017 Annual report). 5.5 Experiences of those who accepted the rural posting This study shows that the posting to Krachi West District is associated with a negative emotion such as sadness, regret, a feeling of punishment, frustration and grief for most of the respondents that took part in the research. Virtually all the respondents reported a general bad feeling when the news of posting to Krachi West was received. They attributed largely this to the negative publicity or image of the area from friends, tutors in school and others including staff of the Ghana Health Service. This has a way of negatively impacting on the decision to accept rural posting, as the initial processes and experiences are a key factor in the accepting of rural posting as noted by Purohit & Martineau, (2016). This perhaps explains the reason why WHO (2010) recommended the posting of staff to their native regions or areas to improve attraction and retention. The idea is that these staff would have known much about the areas they are being posted to and therefore minimise the negative emotions associated with the hearsay about the rural areas they are being posted to. Indeed, it came out during the focus group discussion that a number of the initial negative emotions disappeared when staff who were posted decided to make a trip to Krachi West and found to their dismay, that some of the negative stories they heard were not true. This again perhaps explains why exposure to rural areas in training could potentially increase the likelihood of health workers opting to work in rural areas as copiously reported in the literature (Ossai et al., 2016; Amalba et al., 2016; Silvestri et al., 2014; Lehmann et al., 2008) 69 University of Ghana http://ugspace.ug.edu.gh Thus, the initial negative emotions experienced by the respondents could in part be removed by an opportunity to visit and experience at first hand, work in the rural area or at least see how the rural area looks like. This experience may not only dispel the bad image associated with posting to these areas but could also expose the staff to the difficulties that human beings in these areas face in accessing health care as some of the respondents reported during the focus group discussion. For example, as noted in the results in chapter four, one physician assistant indicated that experiencing a child dying in a health centre on the morning he visited the facility to see how the place was like was the change factor in his decision to stay and save lives. It is important to state however that this experience could have a dual effect, while it can make others decide to work in the rural area; the extent of deprivation can also scare some people from accepting to work in these areas. In our study, however, it turned out that the finding that the place they were posted to was not as bad as it was portrayed was one of the major reasons for finally deciding not to change the posting. 5.6 Summary In summary, the majority of respondents (69.5%) of health workers accepted posting to Krachi West District willingly. A search in the literature did not reveal any study that reported directly on the proportion of health workers accepting rural posting. The result of this study in this respect, therefore, serves to fill a vacuum in the literature as far as acceptance of rural posting is concerned. This study also reveals that socio-demographic characteristics of health workers do not have any statistically significant association with acceptance of rural posting. An extensive review of literature by Lehmann, Dieleman, & Martineau (2008), concluded that associations between demographic factors and acceptance of rural posting in 70 University of Ghana http://ugspace.ug.edu.gh terms of age, educational level, and gender is inconclusive. However, they found that the available literature does not show any association between marital status and acceptance of rural posting and this agrees with the findings from this study. Individual-level factors, organisational level factors and contextual factors were not found to be statistically significant in this study except the attitude of the health worker towards rural work. The literature, however, shows that these factors do influence the willingness of health workers to accept rural posting. This difference could be explained by the fact that a number of these studies were qualitative and descriptive studies. Therefore, these factors could have equally lost significance if subjected to rigorous statistical analysis or modelling as happened in this study when significance was only demonstrated at the bivariate level of analysis. Additionally, compared with most of the studies found in the literature where trainee health workers were interviewed and their views sought on what will make them accept rural posting, the design or approach of this study was to interview those who are actually working in the rural area and determine the factors that made them accept rural posting. The result from this approach is thought to be more reliable as projections from persons who are yet to accept posting to rural areas could change when the time of posting actually comes. This approach to investigating this topic is novel and could, therefore, be responsible for the findings from this study being different from what is generally reported in the literature. The news of postings to Krachi West often evoked negative emotions of anger, sadness, frustration, and feeling of punishment. This could largely be attributed to negative publicity received about Krachi West District. The fact that most of the staff finally accepted the posting after visiting the district to allay their fears proves that 71 University of Ghana http://ugspace.ug.edu.gh familiarity with the rural area could make acceptance easier. This perhaps is the basis for WHO recommending recruitment, training, and deployment of staff to their native areas or regions to improve acceptance of rural posting. 72 University of Ghana http://ugspace.ug.edu.gh CHAPTER SIX CONCLUSIONS AND RECOMMENDATIONS 6.0 Conclusion This study sought to determine the proportion of health workers who willingly accepted rural posting as well as factors influencing acceptance of rural posting by health workers to Krachi West District and also to explore the experiences of persons posted to Krachi West and the factors that influenced their decision to accept the posting. From this study, the following conclusions were drawn. Firstly, the majority (69.5%) of health workers posted to the Krachi West District accepted the posting willingly. Additionally, the majority of those who accepted the posting willingly were males and an overwhelming majority of those with rural background accepted the posting willingly. Secondly, attitude of the health worker to working in a rural area predicts whether a health worker will accept rural posting (to Krachi West District). Thirdly, the Krachi West District has a very negative image especially among health workers who have never visited the area before. This is in respect of the perceived and or real level of deprivation of the area and the difficulty in accessing the district. This has accounted largely for the refusal of many health workers to accept posting to the district as most of them reported experiencing negative emotions upon hearing the news of their being posted to the district. Finally, most health workers who visited the district immediately following the postings changed their perception about the area and decided to accept the posting. 73 University of Ghana http://ugspace.ug.edu.gh 6.1 Recommendations In line with the findings from this study, the following recommendations are made. 1. The (Krachi West) District Assembly/Assemblies working in collaboration with the District Health Directorates needs to undertake a deliberate rebranding exercise. This they can do by among other things enhancing social and other infrastructure that would improve the lives of personnel, thereby attracting them to their districts. This rebranding exercise should involve people from across sectors including health workers, traditional authorities, and also the staff of the various health training institutions. 2. The Ministry of Health needs to make efforts to formulate and implement a written policy on rural placement that has in it a bouquet of interventions covering individual level, organisational and socio-cultural factors aimed at positively influencing the attitude of the health worker towards acceptance of rural posting. 3. 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BMC Health Services Research, 8(1), 19. https://doi.org/10.1186/1472-6963-8- 19 Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. Retrieved from https://psycnet.apa.org/doi/10.1037/h0054346 Mason, J. (2013). Review of Australian Government Health Workforce Programs, (April), 1–450. Mbaruku, G. M., Larson, E., Kimweri, A., & Kruk, M. E. (2014). What elements of the work environment are most responsible for health worker dissatisfaction in rural primary care clinics in Tanzania? Human Resources for Health, 12(1). https://doi.org/10.1186/1478-4491-12-38 McClelland, D. C. (1961). The Achieving Society. Princeton, N.J., Van Nostrand [1961]. Mcmillan, W. J., & Barrie, R. B. (2012). Recruiting and retaining rural students : evidence from a faculty of dentistry in South Africa. Mitchell, T. R. (1982). Motivation: New Directions for Theory, Research, and 77 University of Ghana http://ugspace.ug.edu.gh Practice. The Academy of Management Review, 7(1), 80–88. https://doi.org/10.2307/257251 https://www.jstor.org/stable/257251 Mobaraki, H., Hassani, A., Kashkalani, T., & Khalilnejad, R. (2013). Equality in Distribution of Human Resources : the Case of Iran ’ s Ministry of Health and Medical Education, 42, 161–165. MOH. (2017). Ministry of Health, Holistic Assessment of the Health Sector. In Minister of Health (Ed.), 2017 HEALTH SUMMIT BY MOH, GHANA (pp. 27– 33). Accra: Not published. Nallala, S., Swain, S., Das, S., Kasam, S. K., & Pati, S. (2015). Why medical students do not like to join rural health service? An exploratory study in India. Journal of Family & Community Medicine, 22(2), 111–117. https://doi.org/10.4103/2230- 8229.155390 Ossai, E. N., Azuogu, B. N., Uwakwe, K. A., Anyanwagu, U. C., Ibiok, N. C., & Ekeke, N. (2016). Are medical students satisfied with rural community posting? A survey among final year students in medical schools of south-east Nigeria. Rural and Remote Health, 16(1), 3632. Pinder, C. C. (1984). Work Motivation: Theory, issues, and applications. Glenview, IL: Scott, Foresman and company. Prytherch, H., Kagoné, M., Aninanya, G. A., Williams, J. E., Kakoko, D. C. V, Leshabari, M. T., … Sauerborn, R. (2013). Motivation and incentives of rural maternal and neonatal health care providers : a comparison of qualitative findings from Burkina Faso , Ghana and Tanzania. Purohit, B., & Martineau, T. (2016). Initial posting — a critical stage in the employment cycle : lessons from the experience of government doctors in, 1–10. https://doi.org/10.1186/s12960-016-0138-3 Rajbangshi, P. R., Nambiar, D., Choudhury, N., & Rao, K. D. (2017). Rural recruitment and retention of health workers across cadres and types of contract in north-east India: A qualitative study. WHO South-East Asia Journal of Public Health, 6(2). https://doi.org/10.4103/2224-3151.213792 Ramani, S., Rao, K. D., Ryan, M., Vujicic, M., & Berman, P. (2013). For more than love or money: attitudes of student and in-service health workers towards rural service in India. Human Resources for Health, 11(1), 58. https://doi.org/10.1186/1478-4491-11-58 Ramlall, S. (2004). A Review of Employee Motivation Theories and their Implications for Employee Retention and their Implications for Employee Retention within Organisations. Journal of American Academy of Business, 5(1/2), 52–63. https://doi.org/10.1063/1.2053360 Robbins, S. P. (1993). Organizational Behavior: Concepts, Controversies, and Applications (6TH ed.). Englewood Cliffs, N.J. : Prentice Hall, ©1993. 78 University of Ghana http://ugspace.ug.edu.gh Rockers, P. C., Jaskiewicz, W., Kruk, M. E., Phathammavong, O., Vangkonevilay, P., Paphassarang, C., … Tulenko, K. (2013). Differences in preferences for rural job postings between nursing students and practicing nurses: evidence from a discrete choice experiment in Lao People’s Democratic Republic. Hum Resour Health, 11(1), 22. https://doi.org/10.1186/1478-4491-11-22 Rockers, P. C., Jaskiewicz, W., Wurts, L., Kruk, M. E., Mgomella, G. S., Ntalazi, F., … Long, C. (2012). Preferences for working in rural clinics among trainee health professionals in Uganda: a discrete choice experiment. BMC Health Services Research, 12(1), 212. https://doi.org/10.1186/1472-6963-12-212 Sen, Pritha; Choudhary, R. (2014). Human Resource Auditing Practices and Its Impact on Employees ’ Performance 2 . Role of Human Resource Auditing Practices ( HRAP ). Businness Spectrum, IV(1), 36–43. Serneels, P., Montalvo, J. G., Pettersson, G., Lievens, T., Butera, J. D., & Kidanu, A. (2010). Who wants to work in a rural health post? The role of intrinsic motivation, rural background and faith-based institutions in Ethiopia and Rwanda. Bulletin of the World Health Organization, 88(September 2009), 342– 349. https://doi.org/10.2471/BLT.09.072728 Shannon, C. K., & Jackson, J. (2011). A study of predictive validity of physician assistant students’ reported practice site intent. The Journal of Physician Assistant Education : The Official Journal of the Physician Assistant Education Association, 22(3), 29–32. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/22070061 Silvestri, D. M., Blevins, M., Afzal, A. R., Andrews, B., Derbew, M., Kaur, S., … Vermund, S. (2014). Medical and nursing students ’ intentions to work abroad or in rural areas : a cross-sectional survey in Asia and Africa, (May), 750–759. Snow, R. C., Asabir, K., Mutumba, M., Koomson, E., Gyan, K., Dzodzomenyo, M., … Kwansah, J. (2011). Key factors leading to reduced recruitment and retention of health professionals in remote areas of Ghana : a qualitative study and proposed policy solutions, 1–12. Steers, R. M., & Lyman, P. W. (1983). Motivation and Work Behaviour. (R. M. Steers & P. W. Lyman, Eds.) (3rd ed.). McGraw-Hill. Vroom, V. H. (1964). Work and Motivation. New York: Wiley. WHO. (2010). Increasing access to health workers in remote and rural areas through improved retention. SciencesNew York, 23(February), 3–69. https://doi.org/ISBN 978 92 4 156401 4 Willcox, M. L., Peersman, W., Daou, P., Diakité, C., Bajunirwe, F., Mubangizi, V., … Mant, D. (2015). Human resources for primary health care in sub-Saharan Africa: Progress or stagnation? Human Resources for Health. https://doi.org/10.1186/s12960-015-0073-8 79 University of Ghana http://ugspace.ug.edu.gh APPENDIX A QUESTIONNAIRE Dr Hilarius Asiwome Kosi Abiwu is a student of the University of Ghana, School Public Health. As part of the requirements for the award of Masters in Public Health, he is expected to do a project under the supervision of the school. He is in this regard seeking to investigate the factors influencing the acceptance of rural posting using Krachi West District as a case study. You are invited as a health worker who has accepted rural posting to participate in this study voluntarily. All responses to the questionnaire will be anonymous and confidential. PART I Demographic Characteristics of Respondents Please tick  one box Que QUESTION No RESP ONSE 1 Sex 1. Male  2. Female  2 Professional Category 1. Doctor  2. Nurse  80 University of Ghana http://ugspace.ug.edu.gh 3. Midwife  4. Accountant/Finance officer  5. Radiologist/Radiographer/X-ray staff  6. Laboratory staff (technician, biomedical scientist, lab assistant)  7. Technical officer (Nutrition, disease control, etc)  8. Pharmacy staff (pharmacist, technician, MCA)  9. Administrative staff (Administrator, HR, Admin assistant, secretary etc)  10. Others specify …………………………………………………………………………… …… 3 What is your age as at your most recent birthday? ………………………………………………. 4 Highest level of education 1. No formal education  2. Primary  3. Vocation school  4. Secondary or technical school  5. Tertiary/ post-secondary  5 Marital Status 1. Married 81 University of Ghana http://ugspace.ug.edu.gh  2. Single  6 Religious affiliation 1. Christian  2. Muslim  3. Traditionalist  4. Others, specify  7 Do you have children? 1. Yes  2. No  8 Number of Children If yes to 7 above how many children do you have? Please state …………………………………. 9 Ages of children What are their ages? 10 Location of residence in relation to place of work Is your workplace or facility in the same town or village where you live? 1. Yes  2. No  11 Distance from Work If No to question 10 above, how long? State the average distance you need to travel to get to work....................................... 82 University of Ghana http://ugspace.ug.edu.gh WORK EXPERIENCE AND ACCEPTANCE OF RURAL POSTING 12 For how many years have you worked as a health worker (please state in years)………… 13 This question seeks to understand whether you willingly accepted to work in Kete-Krachi or you did so under compulsion. Kindly provide an honest answer or response as this represents the crux of the research by ticking the appropriate response. Did you WILLINGLY accept the posting to work in Krachi West District? 1. Yes  2. No  14 Which people had the most influence on you in terms of making you accept the posting to work in Krachi? Please choose only one 1. Regional officers  2. District officers  3. Facility officers  4. Family members  5. Colleagues/classmates  6. Religious leaders (my pastor, Imam, etc)  7. Others specify………………………………………………………………… 83 University of Ghana http://ugspace.ug.edu.gh PART III Individual Factors The following sets of questions seek your honest views on some personal factors that influence acceptance of rural posting. You are kindly requested to answer the questions on a scale of 1 -5 where 1 Indicates strongly agree 2 Indicate agree 3 Is neutral 4 Indicate disagree 5 Indicate strongly disagree Please tick as appropriate 1 2 3 4 5 15 I have lived in a rural area before so it wasn’t difficult for me to      accept posting to Krachi West District 16 I personally don’t have any difficulty being posted to a hard to reach area to work, reason I accepted the posting to Krachi      West District 17 I believe that in a rural area like Krachi West my work will be more appreciated by my patients and the community than working in a big town where I wouldn’t be recognised and this      was one of the reasons I accepted posting to Krachi West District. 18 When I was posted I was single and so felt that was the best time to work in a hard to reach area. This was one of the      reasons I didn’t have any difficulty accepting posting to Krachi. 19 I accepted posting to Krachi West District because I have worked in a rural area before.           84 University of Ghana http://ugspace.ug.edu.gh 1. PART IV Organisational or institutional factors The following sets of questions seek your honest views on some institutional factors that influence acceptance of rural posting. You are kindly requested to answer the questions on a scale of 1 -5 where 1 Indicates strongly agree 2 Indicate agree 3 Is neutral 4. Indicate disagree 5 Indicate strongly disagree Please tick as appropriate Strongly agree 1 2 3 4 5 strongly disagree 1 2 3 4 5 20 Knowledge of provision of financial incentives like allowances was      one of the reasons I accepted posting to Krachi West District 21 I accepted to work in Krachi West because I felt I would make savings in terms of accommodation, cost of food and other living      conditions 22 One reason I accepted to work in Krachi West is because I heard or      knew there was good infrastructure and facilities 23 One reason I accepted to work in Krachi West was because I felt I could get mentorship from some senior colleagues and officers I      have heard about 24 I accepted to work in Krachi West District because I heard of their good management practices or because I heard the management      does well 25 I accepted to work in Krachi because the workload is not much      26 I accepted to work in Krachi because I was promised I will be      allowed to go to school on time 27 One reason I accepted to work in Krachi West was because I      believed I will be promoted when due 28 I accepted to work in Krachi West District because there is no job      where I would have wished to work 29 I accepted to work in Krachi West because I could trust the      management on the promises made to me 30 I accepted to work in Krachi West District because it offers me      more opportunities to learn and gather a lot of experience 31 I accepted to work in Krachi because some colleagues of mine      spoke favourably of the place 32 One reason I accepted to work in Krachi was because I believed I      will be sponsored for postgraduate studies or further studies 85 University of Ghana http://ugspace.ug.edu.gh PART V Contextual/ socio-cultural factors The following sets of questions seek your honest views on some Contextual factors that influence acceptance of rural posting. You are kindly requested to answer the questions on a scale of 1 -5 where 1 Indicates strongly agree 2 Indicate agree 3 Is neutral 4 Indicate disagree 5 Indicate strongly disagree Kindly tick as appropriate Strongly agree 1 2 3 4 5 Strongly disagree 1 2 3 4 5 33 My knowledge of provision of free accommodation by the hospital      was one of the reasons I accepted posting to Krachi 34 I accepted to come and work in Krachi because it was close to my      hometown and family 35 I accepted to come and work in Krachi because it was far from my hometown and that will prevent relatives and other family members      from worrying me unduly (with their needs) 36 Even though I accepted to come to Krachi, availability of good      schools, and even recreational facilities are things that I think about 37 I accepted posting to Krachi because my spouse is working in the      same district or nearby district 38 One of the reasons I accepted to work in Krachi because is because it’s      a peaceful place 39 One reason I accepted to work in Krachi is because I know there are social amenities like telephone network, electricity, water and      television coverage. 40 I accepted to come and work because I wanted a very quiet      environment away from the usual noisy and busy schedules of city life 41 One of the things that bother me while working here is the lack of      recreational or entertainment facilities, making the place very boring 42 One of the reasons I accepted to work in Krachi is because there is no language barrier for me as I can speak some of the languages spoken      by the people 86 University of Ghana http://ugspace.ug.edu.gh APPENDIX B Focus group discussion guide Introduction You are welcome to this very important discussion. I wish to first of all express my appreciation to you all for accepting to be part of this important discussion. One of the difficult issues the District is grappling with is how to attract and retain staff to the district. You here have braced the odds to be here. We think that it will be important to find out from you how you felt when you were first posted, the things that went through your mind and what eventually made you to decide you will come to Krachi. We are hoping that these findings will in making policies to improve the attraction of staff to the District. This project is part of my work towards the award of a Master’s degree in Public health at the University of Ghana where I am currently a student. This focus group discussion should take about thirty minutes. And should feel uncomfortable at any stage you can decide to opt out without any consequences at all. Please feel free to air your views candidly Category of participants: Example midwives Participant consent: Participants will sign an informed consent form Discussion guide: Welcome: I wish to thank you once again for taking time to be part of this discussion. You were included because we thought your views matter a great deal in this survey. Ground rules i. The first and most important rule is that we should respect each other’s views even if we disagree with them ii. Only one person speaks at a time, this is to ensure that we hear everyone out clearly iii. Remember that there is not a correct answer and there is not a wrong answer. What we are interested in is your views, thoughts, feelings etc. in respect of this issue of rural posting when you were first posted iv. There is no particular order in which we want people to speak, if at any time you have something to say just lift up your hand and you will be called to speak 87 University of Ghana http://ugspace.ug.edu.gh v. Because everyone has specific reasons for accepting posting to Krachi west your answer need not be what another person is saying except of course if your reasons are the same vi. Please does anyone have any questions? Setting the tone First of all we will all introduce ourselves. Please tell us your name Introductory question Kindly take a few minutes to think about your whole experience when you were first told or you found out that you have been posted to Krachi West District. How was it like? And eventually what made you decide to come or accept the posting? When ready, anyone could share with us how the experience was like hearing that news. Guiding Questions  Did choose Krachi West District yourself or you were posted without your input?  How did you feel when you were told or you found out you have been posted to Krachi?  What went through your mind following the posting?  Did you consider asking for change of posting?  Did you actually actualize your thoughts by going to ask for change of postings?  What were the reasons for which you would have wanted to change the postings ? What reasons did you have against coming to work in Krachi  What eventually made you decide to come to Krachi ? o Officers of the regional health directorate o Officers of the Krachi West District o Advice from family, friends or colleagues o Religious leaders o Family members o others  Would you have acted differently if you were being posted today?  What in your view will make it easier for other staff to accept posting to rural areas like Krachi West 88 University of Ghana http://ugspace.ug.edu.gh Final question: Of all the reasons discussed today, which of them made you decide to accept the posting to Krachi? Conclusion  We wish to thank you for your time and inputs  We hope it was interesting enough  We appreciate and value your input into this important r=exercise  In case there is something you are unhappy with kindly contact the administrator or myself after we have closed for it to be addressed  I wish to re-assure you that this whole interaction will be anonymous  If anyone still has our questionnaires he or she can hand them over to us before leaving please 89 University of Ghana http://ugspace.ug.edu.gh APPENDIX C Consent form for Focus group discussion guide Introduction This study is seeking to explore the factors that influenced acceptance of rural posting by healthcare workers to Krachi West District. You are being invited to participate in this study. However we wish to ensure that you are well informed about what it involves and also seek your written consent. In this regard you are provided a consent form which you need to read and if you agree to the details, sign the form to confirm your written informed consent to participate in this study. Kindly feel free to ask me for any clarifications if you need one. Purpose The aim of this study is to find out the factors that influenced the decision of healthcare staff to accept posting to Krachi West District with the view to informing policy on recruitment. The data to be collected include views on the factors that influenced your decision to accept posting to Krachi as well as demographic characteristics such as age, sex etc. Your role Your role in this study should you agree to participate will be to be interviewed as part of a small group of health workers in the district. The interviews will take not more than two hours. 90 University of Ghana http://ugspace.ug.edu.gh The right to withdraw As a participant you have the right to withdraw from the study at any time even after you have signed the informed consent form without any consequences to you whatsoever. Participation is completely voluntary but your views as a participant will be greatly appreciated. Confidentiality A firm commitment is made in this document to keep every information provided confidential except otherwise with your prior approval. Your name shall not be on any of the questionnaires or documents or even mentioned in the study unless you approve. The interview will be recorded but will be kept securely till the study is over, thereafter it will be destroyed. Benefits There are no personal financial benefits or compensation to you for participating in this study, however your input will be contributing to shaping policy to attract and retain health workers to serve the people of Krachi West and other similar rural areas. Risk or Discomfort It is not anticipated that participating in this study will cause you any discomfort or expose you to any risks. However if at any time you feel threatened or identify a risk, or experience any form of discomfort in respect of participating in the study, you are free to stop participating. 91 University of Ghana http://ugspace.ug.edu.gh Contact person for Questions The following persons can be contacted at any time for questions, clarifications, etc in respect of the study. ……………………………………….. ERC Administrator Mr Destiny Avedetsi (Administrator, Krachi West District Health Directorate): 0208101090 Mr Samuel Omega (Administrator, Krachi West District Hospital): 0246791917 Dr Hilarius Asiwome Kosi Abiwu (Principal investigator or researcher): 0242934269 A copy of this form will be left with you for future reference Informed consent to participate in this study I have read or have read to me the information above and have understood the processes, benefits, risks and purpose of this study. I have signed below to participate in this study voluntarily. …………………………………………………………………………………… Date Signature of study participant …………………………………………………………………………………….. Date Signature of facilitator or data collector 92 University of Ghana http://ugspace.ug.edu.gh APPENDIX D Consent form for self-administered questionnaire Introduction This study is seeking to explore the factors that influenced acceptance of rural posting by healthcare workers to Krachi West District. You are being invited to participate in this study. However, we wish to ensure that you are well informed about what it involves and also seek your written consent. In this regard you are provided a consent form which you need to read and if you agree to the details, sign the form to confirm your written informed consent to participate in this study. Kindly feel free to ask me for any clarifications if you need one. Purpose The aim of this study is to find out the factors that influenced the decision of healthcare staff to accept posting to Krachi West District with the view to informing policy on recruitment. The data to be collected include views on the factors that influenced your decision to accept posting to Krachi as well as demographic characteristics such as age, sex etc. Your role Your role in this study should you agree to participate will be to be to answer the questions in this questionnaire as a health worker in Krachi West District. All health workers are targeted to participate in the study. The questionnaire will take less than 10 minutes to answer. 93 University of Ghana http://ugspace.ug.edu.gh The right to withdraw As a participant you have the right to withdraw from the study at any time even after you have signed the informed consent form without any consequences to you whatsoever. Participation is completely voluntary but your views as a participant will be greatly appreciated. Confidentiality A firm commitment is made in this document to keep every information provided confidential except otherwise with your prior approval. Your name shall not be on any of the questionnaires or documents or even mentioned in the study unless you approve. Benefits There are no personal financial benefits or compensation to you for participating in this study; however your input will be contributing to shaping policy to attract and retain health workers to serve the people of Krachi West and other similar rural areas. Risk or Discomfort It is not anticipated that participating in this study will cause you any discomfort or expose you to any risks. However if at any time you feel threatened or identify a risk, or experience any form of discomfort in respect of participating in the study, you are free to stop participating. 94 University of Ghana http://ugspace.ug.edu.gh Contact person for Questions The following persons can be contacted at anytime for questions, clarifications, etc in respect of the study. ……………………………………….. ERC Administrator Mr Destiny Avedetsi (Administrator, Krachi West District Health Directorate): 0208101090 Mr Samuel Omega (Administrator, Krachi West District Hospital): 0246791917 Dr Hilarius Asiwome Kosi Abiwu (Principal investigator or researcher): 0242934269 A copy of this form will be left with you for future reference Informed consent to participate in this study I have read or have read to me the information above and have understood the processes, benefits, risks and purpose of this study. I have signed below to participate in this study voluntarily. …………………………………………………………………………………… Date Signature of study participant …………………………………………………………………………………….. Date Signature of facilitator or data collector 95 University of Ghana http://ugspace.ug.edu.gh APPENDIX F Human Resource GAP Analysis Table 10: Krachi West District Hospital Human Resource GAP Analysis KRACHI WEST DISTRICT HOSPITAL - HR GAP ANALYSIS Serial Number Number HR number Category of staff required at post gap 1 Accountant 3 2 -1 2 Finance Officer 4 0 -4 3 Accounts Officer 11 0 -11 4 Internal Auditor 1 1 0 5 Finance Officer (Audit) 1 0 -1 6 Biomedical Scientist 6 1 -5 7 Technical Officer (Laboratory) 15 0 -15 8 Laboratory Assistant 10 3 -7 9 Biostatistics/Medical Records Assistant 15 1 -14 10 Biostatistics Officer 2 1 -1 11 Clinical Engineering Technologist 3 0 -3 12 Clinical Engineering Manager 1 0 -1 13 Dental Surgeon 2 0 -2 14 Dental Surgery Assistant 2 0 -2 15 Dental Technician 2 0 -2 16 Medical Officer 10 5 -5 17 Obstetrician & Gynaecologist 3 0 -3 18 Ophthalmologist 1 0 -1 19 Paediatrician 3 0 -3 20 General Surgeon 2 1 -1 21 Family Medicine Physician 2 0 -2 22 Midwife 41 17 -23 23 Community Health Nurse 10 2 -8 24 Enrolled Nurse 60 34 -26 25 Registered General Nurse 91 38 -53 26 Ophthalmic Nurse 3 0 -3 27 Public Health Nurse 6 0 -6 28 Pharmacist 5 1 -4 29 Pharmacy Technician 13 1 -12 30 Dispensing Assistant 6 1 -5 31 Certified Registered Anaesthetist 5 1 -4 32 Physician Assistant (COHO) 3 0 -3 33 Physician Assistant (Medical) 4 2 -2 34 Physician Assistant (Herbal) 1 0 -1 35 Mental Health Nurse 4 0 -4 36 X-ray Technician 4 0 -4 37 Radiographer 4 1 -3 96 University of Ghana http://ugspace.ug.edu.gh Serial Number Number HR number Category of staff required at post gap 38 Technical Assistant (X-Ray) 2 0 -2 Artisans (Mechanic, Electricals, 39 Plumbing) 14 3 -11 40 Health Service Administrator 1 1 0 41 Human Resource Manager 2 1 -1 42 IT Manager 2 0 -2 43 IT Officer/Technician 3 0 -3 44 Procurement Officer 2 0 -2 45 Procurement Manager 1 2 1 46 Supply Manager 1 0 -1 47 Supply Officer 2 0 -2 48 Blood Bleeder/Phlebotomist 3 0 -3 49 Clinical Pharmacist 2 0 -2 50 Blood Donor Organizer 3 0 -3 51 Critical Care Nurse 7 0 -7 52 Emergency Nurse 16 0 -16 53 ENT Nurse 3 0 -3 54 Peri-Operative Nurse 11 0 -11 55 Clinical Psychologist 2 0 -2 56 Executive Officer 3 0 -3 57 Dietician 3 0 -3 58 Optician 2 3 1 59 Optometrist 2 0 -2 60 Physiotherapist 1 0 -1 61 Physiotherapy Assistant 2 0 -2 62 Prosector 1 0 -1 63 Technical Officer (Disease Control) 3 0 -3 64 Catering Officer 2 0 -2 65 Driver 3 2 -1 66 Hospital Orderly 17 17 0 67 Labourer 7 1 -6 68 Launderer 5 2 -3 69 Mortuary Attendant 2 0 -2 70 Nutrition Officer 1 0 -1 71 Technical Officer (Nutrition) 2 1 -1 72 Private Secretary 2 1 -1 73 Security Guard 11 3 -8 74 Staff Cook 4 0 -4 75 Telephonist 2 0 -2 76 Transport Officer 2 0 -2 77 Field Technician 2 0 -2 78 Administrative Manager 2 0 -2 79 Health Research Officer 1 0 -1 97 University of Ghana http://ugspace.ug.edu.gh Serial Number Number HR number Category of staff required at post gap 80 Technical Officer (Health Promotion) 1 0 -1 81 Technical Officer (Health Information) 3 0 -3 TOTAL 522 150 -372 Note. Adapted from the annual reports of the Krachi West District Health Directorate 2018 98 University of Ghana http://ugspace.ug.edu.gh APPENDIX F Ethical Approval letter 99