Abstract:
This thesis sought to investigate the Practice Methodologies of Accra Regional DOVVSU in
Addressing Domestic Violence Cases. This was done through examining the procedures used
in handling reported cases at the Unit, extent to which the Unit meets the needs of victims of
domestic violence who are clients, skills/ training/capacity building/enhancement
programmes for the Unit’s personnel and factors affecting the quality of service delivery of
the Unit. The thesis adopted qualitative case study method: purposively selected respondents,
key informant interviews for personnel, in-depth (informal) interviews for clients and direct
observations, to gather data. The results revealed the use of untailored procedures in handling
reported cases; multiple interviews that add to trauma of clients; breach of confidentiality of
clients information; interviewing child victims of violence in the presence of parents;
negligible extent of meeting psychosocial needs of victims; poor skills and training
programmes and
problems with funding, logistics/ infrastructure, lack of legislative
instrument on the DV Act, unmet needs of clients, cultural and religious beliefs, system
delays, limited human resource and ignorance of the domestic violence law as among the
main factors affecting the quality of service delivery of the Unit.
