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Examining human resource practice outcomes and service innovation
Okoe, A.F.
;
Boateng, H.
;
Narteh, B.
;
Boakye, R.O.
(
Routledge
,
2018
)
Knowledge Transfer and performance in Danish-Ghanaian strategic alliances
Narteh, B.
(
International Journal of Knowledge Management Studies
,
2010
)
Service quality in automated teller machines: An empirical investigation.
Narteh, B.
(
Emerald Group Publishing Limited
,
2013
)
SME bank selection and patronage behaviour in the Ghanaian banking industry
Narteh, B.
(
Emerald Group Publishing Limited
,
2013
)
Key determinant factors for retail bank switching in Ghana
Narteh, B.
(
Emerald Group Publishing Limited
,
2013
)
Determinants of students' loyalty in the Ghanaian Banking Industry
Narteh, B.
(
Emerald Group Publishing Limited
,
2013
)
Relationship marketing and customer loyalty: Evidence from the Ghanaian luxury hotel industry
Narteh, B.
;
Agbemebease, G, K.,
;
Akortsu, P.A.
;
Braimah, M.
(
2013
)
Determinants of customer satisfaction with retail bank services in Ghana
Narteh, B.
;
Kuada, J.,
(
2014
)
Does Internal Marketing Influence Employee Loyalty? Evidence From the Ghanaian Banking Industry
Narteh, B.
;
Odoom, R.
(
Services Marketing Quarterly
,
2015-05
)
Knowledge application in Ghanaian industries
Boateng, H.
;
Narteh, B.
(
Information Development
,
2015-03
)
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Author
Narteh, B. (24)
Odoom, R. (4)
Braimah, M. (3)
Boateng, H. (2)
Boso, N. (2)
Acheampong, G. (1)
Adeleye, I. (1)
Adomako, S. (1)
Agbemebease, G, K., (1)
Akortsu, P.A. (1)
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Subject
Ghana (12)
Bank selection (3)
Service quality (3)
Banking (2)
customer loyalty (2)
Customer satisfaction (2)
Customer services quality (2)
Electronic banking (2)
internal marketing (2)
3G mobile data service (1)
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Date Issued
2018 (8)
2013 (5)
2015 (3)
2012 (2)
2019 (2)
2010 (1)
2011 (1)
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2017 (1)
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