Internal Communication in a Newspaper Organisation: A Study of Graphic Communications Group Limited

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dc.contributor.advisor Ansu-Kyeremeh, K. Amofa, S. O.
dc.contributor.other University of Ghana, College of Education, School of Information and Communication Studies, Department of Communication Studies 2017-03-17T09:47:36Z 2017-10-13T17:54:36Z 2017-03-17T09:47:36Z 2017-10-13T17:54:36Z 2015-08
dc.description Thesis (M. A.) - University of Ghana, 2015
dc.description.abstract The study sought to investigate the mode of communication and the preferred channels for communication at the head office of the newspaper organisation; Graphic Communications Group Limited (GCGL). It also sought to find out employees’ knowledge of the tools used by management in communicating with them. The mixed-method approach was used for the data collection. Interviews were conducted with 3 managers purposively selected and the data analysed using thematic areas. One hundred questionnaires were also administered in a survey. The systems theory and the stakeholder approach to internal communication guided the study. It was found that the GCGL had a communication policy and employees were generally aware of the channels used by management for communicating with employees. It was also found that the notice board, face-to-face, meetings and memorandum were the highly preferred channels by employees. Importantly, the findings revealed that though information flow from management to employees was good, feedback for effective and interactive communication was not prompt. en_US
dc.format.extent ix, 71p. : ill.
dc.language.iso en en_US
dc.publisher University of Ghana en_US
dc.subject Internal Communication en_US
dc.subject Newspaper en_US
dc.subject Graphic Communications Group Limited en_US
dc.subject Communication en_US
dc.title Internal Communication in a Newspaper Organisation: A Study of Graphic Communications Group Limited en_US
dc.type Thesis en_US
dc.rights.holder University of Ghana

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